Charnock, E.: Task-based method for creating usable hypertext (1994)
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- Abstract
- Large hypertext systems have been many benefits but can be difficult to build and use. To help overcome these obstacles, a method under development at Hewlett-Packard assists authors in creating usable hypertext. A Wizard of Oz experiment, to see what users liked and disliked, showed the need for a set of hypertext construction rules to ensure usability. Following these rules, and with computer assistance, authors are expected to do a tasks analysis of users' activities, to identify critical objects and create content nodes for them, to create links between nodes within clearly defined and cognitively justified limits, and to conduct usability tests on the resulting hypertext volume. The authoring system described has been developed for the HP help system, which has been adopted as the common help delivery system for developers of Common Open Systems Environment on Unix-like platforms
