Forster, B.: Public access videotex terminals : HARVIE's experience (1991)
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- Abstract
- Harlow Viewdata is a viewdata service of 9 public access terminals provided by Harlow District Council Advice Centre, UK which dealt with over 3.000 queries in its 1st year of opration. Outlines the experience of setting up a local authority viewdata service and describes Datavision, Innovative Videotext and Metrotel viewdata terminals. Maintenance charges are expansive for terminals, therefore paying one-off call out charges are most economical. It is difficult to keep viewdata systems up-to-date and when setting up a service it is advisable to ensure that staff and others concerned are fully aware of their roles
