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Solomon, P.: Information mosaics : patterns of action that structure (1999)
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- Abstract
- There is a research tradition in the information field of focusing on information seeking particularly people's strategies and sources, information retrievalparticularly the abilities of information systems to retrieve `relevant' documents, or other physically countable things such as a citations, co-citation, or acknowledgement. These research traditions seem to have been shaped both by the history of research funding and the objective nature of information sources, retrieved items, and citations. Yet, these research foci get at only a small portion of the role that information plays in people's lives (cf., Chatman (1996) and Savolainen (1995). Alternatively, the idea of information seeking in context offers encouragement to loosen the structures of terminology, research foci, methods, and assumptions about ideal behavior to discover what the role of information in people's lives is. The seemingly simple addition of the notion of in context permits a joining of not only user and system views but adds the potential of grounding both understanding and the products of the information profession in work's tasks, life's problems, and people's strategies for coping. Through such grounded discovery, it seems that there is a better chance of creating supports that fit the tasks and problems that people regularly face. Too, such grounding may suggest a somewhat different view of how information professionals might contribute and on what information systems might focus.
- Date
- 22. 3.2002 9:51:12
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Solomon, P.: On the dynamics of information system use : from novice to? (1992)
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- Abstract
- Explores the variety of user behaviour exhibited by users of information retrieval systems over time and the effort of differences between expert and novice searchers on an understanding of information searching dynamics and on the design of information systems. Based on a naturalistic case study. Points out some of the dynamic patterns of behaviour of children's use of online catalogues (OPACs)
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Solomon, P.: On the use of research categorizations as the basis for organizing knowledge : a test in the domain of information behavior in health care (1998)
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- Abstract
- This study considers the possibility of utilizing the categories employed by researchers within a subject domain as one approach for mapping the knowledge organization of that domain. The idea is tested using a sample of research reports dealing with the information behavior of people (e.g., physician, nurses, and patients) in the health care domain. It was relatively easy to identify category systems within the sample of texts. Consideration of the configuration of category systems employed across the analyzed texts shows a pattern of broad consistency. Many of the research reports employed some version of a diagnosis, treatment, and referral category system related to the information behavior of physicians, though there were many variations on this general category breakout. There were also many uses of alternative category systems (e.g., specialty area, information types, and dilemmas) that suggest the applicability and use of alternative views of the situations being studied. The key challenges for the future appear to be the specification of relations among category systems of different research reports and visualization of the identified rich relationships including the evolution of category systems over time
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Solomon, P.: Dicovering information bahavior in sense making : I. time and timing (1997)
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- Abstract
- This study used the methods of ethnography of communication to explore the information behavior in sense making of participants in the annual work planning of a unit of a public agency. To capture the dynamic time aspects od the work-planning task, the study continued over 3 annual iterations of this work-planning process. The term sense making is used to convey the participants' characterization of their information behavior. This article explores the sense making that took place from the point of view of time and timing. The analysis revealed broad patterns of repetitive action that structured the work-planning process and limited or focused future action. Data was repeatedly collected eraly in the annual process, requiring subsequent and repeated updating and verification. A computer database of project information focused data collection and progressing on details that were never used and neglected others that required independent data collection, processing, and display. Such findings suggest the role that time plays in capturing meaning from data that has a time value. Understanding of the role of time suggests some possible approaches for improving information management and the design of information systems
