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Abstract

This chapter has three purposes: to illuminate the ways in which people discover, shape, or create information as part of their lives and work; to consider how the resources and rules of people's situations facilitate or limit discovery of information; and to introduce the idea of a sociotechnical systems design science that is founded in part an understanding the discovery of information in context. In addressing these purposes the chapter focuses an both theoretical and research works in information studies and related fields that shed light on information as something that is embedded in the fabric of people's lives and work. Thus, the discovery of information view presented here characterizes information as being constructed through involvement in life's activities, problems, tasks, and social and technological structures, as opposed to being independent and context free. Given this process view, discovering information entails engagement, reflection, learning, and action-all the behaviors that research subjects often speak of as making sense-above and beyond the traditional focus of the information studies field: seeking without consideration of connections across time.