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Abstract

In 2000, Factiva published "The Value of Indexing," a white paper emphasizing the strategic importance of accurate categorization, based on a robust taxonomy for later retrieval of documents stored in commercial or in-house content repositories. Since that time, there has been resounding agreement between persons who use Web-based systems and those who design these systems that search engines alone are not the answer for effective information retrieval. High-quality categorization is crucial if users are to be able to find the right answers in repositories of articles and documents that are expanding at phenomenal rates. Companies continue to invest in technologies that will help them organize and integrate their content. A March 2002 article in EContent suggests a typical taxonomy implementation usually costs around $100,000. The article also cites a Merrill Lynch study that predicts the market for search and categorization products, now at about $600 million, will more than double by 2005. Classification activities are not new. In the third century B.C., Callimachus of Cyrene managed the ancient Library of Alexandria. To help scholars find items in the collection, he created an index of all the scrolls organized according to a subject taxonomy. Factiva's parent companies, Dow Jones and Reuters, each have more than 20 years of experience with developing taxonomies and painstaking manual categorization processes and also have a solid history with automated categorization techniques. This experience and expertise put Factiva at the leading edge of developing and applying categorization technology today. This paper will update readers about enhancements made to the Factiva Intelligent IndexingT taxonomy. It examines the value these enhancements bring to Factiva's news and business information service, and the value brought to clients who license the Factiva taxonomy as a fundamental component of their own Enterprise Knowledge Architecture. There is a behind-the-scenes-look at how Factiva classifies a huge stream of incoming articles published in a variety of formats and languages. The paper concludes with an overview of new Factiva services and solutions that are designed specifically to help clients improve productivity and make solid business decisions by precisely finding information in their own everexpanding content repositories.