Search (5 results, page 1 of 1)

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Abstract

Over time, researchers have acknowledged the importance of understanding the users' strategies in the design of search systems. However, when involving users in the comparison of search systems, methodological challenges still exist as researchers are pondering on how to handle the variability that human participants bring to the comparisons. This paper present methods for controlling the complexity of user-centered evaluations of search user interfaces through within-subjects designs, balanced task sets, time limitations, pre-formulated queries, cached result pages, and through limiting the users' access to result documents. Additionally, we will present our experiences in using three measures - search speed, qualified search speed, and immediate accuracy - to facilitate the comparison of different search systems over studies.

Footnote

Beitrag eines Themenbereichs: Evaluation of Interactive Information Retrieval Systems

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Date

22. 7.2006 18:17:44

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Abstract

The searching behaviour of 79 end-users of CD-ROM databases was studied at the UCLA campus libraries. The results indicate that users lack basic knowledge on how to search and consequently their searches are not effective despite their efforts. Users therefore need help through training but most importantly by improving the CD-ROM user interfaces and retrieval systems

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Abstract

Reports progress and future plans for a project to study the interactions of users with information retrieval interfaces. Tests are run with professional data base searchers and with end users who are members of a profession but have little or no searching experience. Interfaces tested include a command language search system used to search DIALOG bibliographic data bases, a non-procedural system that produces DIALOG commands, and several full text systems, including one using hypertext. The intent is to determine which kinds of users perform best with each type of interface. The project is being conducted jointly bay the University of Toronto and the University of Maryland

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Content

1. Introduction Significant research in the design and use of online public access catalogues (OPACs) has been conducted by professionals in library and information science (Borgman, 1996; Carlyle, 2001, Carlyle & Timmons, 2002; Hancock, 1987). However, only limited research has addressed actual library user interaction with and perceptions of online catalogue displays and bibliographic elements (Abrera, 1986; Luk, 1996; Markey, 1983). Retrieval systems, specifically online library catalogues, should consider user perceptions and expectations as an important aspect of design and implementation for improved catalogue efficiency (Hert, 1996). Therefore, it is necessary to examine the online catalogue from a user perspective to determine if it is currently succeeding in meeting the bibliographic needs of users in terms of description, display, navigation, and to provide principles for design of future OPACs. A study seeking to understand better how public library users interact with general OPAC displays and the more specific displays of bibliographic information was conducted in 2003. Research questions focused an 1) user perceptions of the OPAC, 2) the elements in a bibliographic display standing out as most important in selection and identification, and 3) user feedback an the process of using the OPAC. The purpose of this paper is to highlight the larger study findings having implications for future research and online catalogue design.