-
Information systems outsourcing in theory and practice (1995)
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- Abstract
- A special issue devoted to outsourcing information systems
- Date
- 22. 7.1996 10:51:56
-
Mentzas, G.: ¬A functional taxonomy of computer-based information systems (1994)
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- Date
- 8. 3.1997 13:34:22
-
Beulens, A.; Zuurbier, P.: Inter-firm competence management (1996)
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- Abstract
- This paper proposes a framework for analyzing management processes of inter-firm competence. Effective and efficient management of inter-firm competence is suggested to depend an a balance between knowledge systems and enabling information technologies. Knowledge processes comprise processes to collect, generate, diffuse, utilize and dispose knowledge. Managing these processes in an inter-firm environment poses some new challenges both to knowledge and information system development as well.
- Date
- 12. 8.2002 13:22:13
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
DeRoure, D.: ¬An open framework for collaborative distributed information management (1998)
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- Date
- 1. 8.1996 22:08:06
- Source
- Computer networks and ISDN systems. 30(1998) nos.1/7, S.624-625
-
Wijnhoven. F.; Wognum, P.M.; Weg, R.L.W. van de: Knowledge ontology development (1996)
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- Abstract
- Knowledge-containing documents and data about knowledge have been handled in stable environments by bureaucratic systems using very stable knowledge ontologies. These systems, though not always very effective in such environments, will become highly ineffective in environments where knowledge has to be updated and replaced frequently. Moreover, organizations in such dynamic environments also use knowledge from extemal resources extensively. This makes the development of a stable ontology for knowledge storage and retrieval particularly complicated. This paper describes eight context classes of knowledge ontology development and explores elements of a method for ontology development. These classes are based an the differences in contexts defined along three dimensions: knowledge dynamics, complexity and social dispersion. Ontology development matches these contexts and ontology needs defined by (logical and social) structure and ontology maturity. The classification framework and methodology are applied to two cases. The first case illustrates a descriptive use of our framework to characterize ontology development in an academic environment. The second case illustrates a normative use of our framework. The method proposed seemed to be empirically valid and rich and be useful for detecting options for ontology improvement.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Special issue on distributed information systems in business and management (1994)
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- Abstract
- A issue mainly devoted to distributed information systems in business and management
- Source
- Information systems. 19(1994) no.8, S.625-709
-
Swartzberg, T.: Identifying and spreading expertise : The knowledge manager's brief: to disseminate a company's data and the know-how of its staff (1999)
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- Date
- 29.11.1999 12:18:22
- Source
- International Herald Tribune. 15. Nov. 1999, S.22
-
Lissack, M.R.: Chaos and complexity : what does that have to do with knowledge management? (1996)
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- Abstract
- As interest in the study of complex systems has grown, a new vocabulary is emerging to describe discoveries about wide-ranging and fundamental phenomena. Complexity theory research has allowed for new insights into many phenomena and for the development of a new language. 'his paper argues that a shared language based an the vocabulary of complexity can have an important role in a management context. The use of complexity theory metaphors can change the way managers think about the problems they face. Instead of competing in a game or a war, they are trying to find their way an an ever changing, ever turbulent landscape. Such a conception of their organizations' basic task can, in cum, change the day-to-day decisions made by management. If part of the problem of knowledge management is the need to identify value added knowledge, language and metaphor play a key role - for they are the very tools of the identification [what is knowledge] and ascription [what makes it value-added] process. Complexity theory metaphors, it is argued, are not panaceas. There are limits to the types of organizations where the notion of a "fitness landscape" and "degree of coupling" can make a positive contribution to managements understanding of the world. The author argues that one potential distinction - between worlds where complexity metaphors can contribute and those where they cannot - can be drawn by measuring the degree to which an organization perceives that value-added investments are to be made in a) the development of new knowledge or b) infrastructure. In this context, infrastructure is defined as those items to which an economist might (once such investment is made) ascribe the label "sunk costs", but which management would not willingly walk away from. For this purpose then, emotional investments, legacy systems, existing bureaucracy, and material goods could all constitute "infrastructure". Infrastructure investments it is argued are pari of what Brian Arthur of the Sante Fe Institute defines as the world of diminishing retums. Investments in knowledge are different. While the ability of an organization to effectively deal wich new knowledge is limited by a variety of constraints, the leverage which can be obtained from such knowledge gives rise to the potential for increasing retums. As organizations leam to remove some of the constraints an their ability to absorb and lever new information, they force themselves down to the increasing retums part of the "S" curve. Several case studies are presented to illustrate the potency of complexity metaphors in driving managerial perceptions of knowledge management businesses.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Lammers, I.S.; Eijnatten, F.M. van: Improving the management of knowledge in an automation department of a Dutch bank : embarking on action research (1996)
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- Abstract
- In contemporary practice it is widely asserted, that smart management of knowledge (KM) could be a new panacea for the ever-increasing market and environmental demands put an companies in order to become more flexible, leaming and innovative at the same time. Effective KM is becoming a strategic issue in innovative organizations. Traditionally, managers view knowledge as intangible: Being spread all over the company, it is predominantly hidden in all sorts of databases and in the tacit customs of their employees, and often of course it is securely and unattainable locked in their heads. Often managers have asked themselves difficult questions like: "How to manage something you can't see?" and "How do I know whether it is worth the effort?". Although KM as an issue can hardly be evaded nowadays, design-oriented research an how to come to grips with managing the company's intellectual capacities is still very limited. Action research, showing how KM is dealt with in actual practice, is lacking. Our contribution to the conference is straightforward. We wart to discuss the preliminary results of an action-research project that is currently carried out in a large Dutch bank. Our paper supports the ISMICK conference theme an the organization dimension of KM. Based an the literature an innovation, organizational learning and socio-technical systems design, a number of in-depth interviews were held to determine the possible contribution of KM to increase the controllability and flexibility of the automation department. A qualitative analysis of the data Show that over half of the problems (i.e. poor knowledge about the distinctive systems in the organization, insufficient skills levels, unproductive redundancy of activities, 'islands' of knowledge, and recurring mistakes) could be attributed to the company's inability to successfully manage its intellectual capital. Further analysis of the data showed, that the organizational structure and the maturity of the organization - in terms of Bolwijn & Kumpe (1991) - proved to be the dominant factor in determining the KM approach that would fit the organization. In order to lift the rigidities that resulted from the stock of systems to be maintained and from its bureaucratic structure, several suggestions were made in an attempt to solve the problems mentioned. Those suggestions have been discussed with stakeholders in the organization to increase their fitness for implementation. To improve KM in this organization asks for a multifocus renewal effort. Several approaches are distinguished (i.e. competence centers; dedicated career paths; cluster organization; knowledge infrastructure), each focused an a particular knowledge management problem. These proposals form a design oriented research agenda for the study at hand, while at the same time take the explicit aim to foster implementation in close collaboration with the main stakeholders.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Rowley, J.: Marketing information systems (1994)
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- Abstract
- Examines the changing role of marketing information systems (MKIS). Identifies the types of questions to which MKIS need to respond and the range of types of MKIS systems
-
Stock, W.G.: Informationsmangel trotz Überfluß : Informationsgesellschaft verlangt neue Berufe und Berufsbilder (1995)
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- Source
- Insider. 1995, Nr.4, Juli, S.19-22
-
Business information in the Intranet age (1996)
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- Date
- 22. 2.1997 19:42:34
-
Remenyi, D.; Sherwood-Smith, M.; White, T.: Achieving maximum value from information systems : a process approach (1997)
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- LCSH
- Management information systems
- Series
- Wiley series in information systems
- Subject
- Management information systems
-
Wang, Z.; Chaudhry, A.S.; Khoo, C.S.G.: Using classification schemes and thesauri to build an organizational taxonomy for organizing content and aiding navigation (2008)
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- Abstract
- Purpose - Potential and benefits of classification schemes and thesauri in building organizational taxonomies cannot be fully utilized by organizations. Empirical data of building an organizational taxonomy by the top-down approach of using classification schemes and thesauri appear to be lacking. The paper seeks to make a contribution in this regard. Design/methodology/approach - A case study of building an organizational taxonomy was conducted in the information studies domain for the Division of Information Studies at Nanyang Technology University, Singapore. The taxonomy was built by using the Dewey Decimal Classification, the Information Science Taxonomy, two information systems taxonomies, and three thesauri (ASIS&T, LISA, and ERIC). Findings - Classification schemes and thesauri were found to be helpful in creating the structure and categories related to the subject facet of the taxonomy, but organizational community sources had to be consulted and several methods had to be employed. The organizational activities and stakeholders' needs had to be identified to determine the objectives, facets, and the subject coverage of the taxonomy. Main categories were determined by identifying the stakeholders' interests and consulting organizational community sources and domain taxonomies. Category terms were selected from terminologies of classification schemes, domain taxonomies, and thesauri against the stakeholders' interests. Hierarchical structures of the main categories were constructed in line with the stakeholders' perspectives and the navigational role taking advantage of structures/term relationships from classification schemes and thesauri. Categories were determined in line with the concepts and the hierarchical levels. Format of categories were uniformed according to a commonly used standard. The consistency principle was employed to make the taxonomy structure and categories neater. Validation of the draft taxonomy through consultations with the stakeholders further refined the taxonomy. Originality/value - No similar study could be traced in the literature. The steps and methods used in the taxonomy development, and the information studies taxonomy itself, will be helpful for library and information schools and other similar organizations in their effort to develop taxonomies for organizing content and aiding navigation on organizational sites.
- Date
- 7.11.2008 15:22:04
-
Kmuche, W.: Strategischer Erfolgsfaktor Wissen : Content Management: der Weg zum erfolgreichen Informationsmanagement (2000)
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- Date
- 19. 7.2002 22:05:14
-
Yasin, M.M.; Quigley, J.V.: ¬The utility of information systems : views of CEOs and information system executives (1995)
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- Abstract
- Examines the views of 25 chief executive officers and their information systems executives on the utility of information systems in their organizations. Detects a gap between these 2 groups of executives with regard to their satisfaction with information systems and those who run them. Concludes that such a gap must be eliminated through training and education if information systems are to be effective in achieving a strategic competitive advantage for the organization
-
Due, R.T.: ¬The value of information (1996)
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- Abstract
- 2 different Types of information systems, operational and management information systems (or decision making systems) are required to meet management's need for information. Examines the methods of measuring the value of the information produced by these systems. Suggests the net present value plus risk assessment approach for assessing operational information. There are 3 techniques collectively known as relative value of information approaches for assessing the value of decision making information
- Source
- Information systems management. 13(1996) no.1, S.68-72
-
Jordan, E.; Tricker, B.: Information strategy : alignment with organization structure (1995)
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- Abstract
- Examines the relationship between an organization's structure and the information systems that support its operation. 25 business units in an international bank categorized in terms of their organizational structure and information systems. Close association was found between organization structure and hypothesized generic information system characteristics
- Source
- Journal of strategic information systems. 4(1995) no.4, S.357-382
-
Liu, Z.: Dissipative structure theory, synergetics, and their implications for the management of information systems (1996)
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- Abstract
- Dissipative structure theory and synergetics are applied in the management of information systems. Briefly reviews dissipative structure theory and synergetics, and demonstrates why they could be applied in information systems. Orderliness is pervasive and of central importance in the operation of information systems. Information science can be regarded as a science about knowledge ordering with the goal of making information more accessible to potential users. Analyzes 5 types of entropy in information systems. Discusses the relationship betweem dissipative structure theory and traditional management theories. Examines implications for the management of information systems
-
Willcocks, L.: Investing in information systems : evaluation and management (1996)
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- Footnote
- Rez. in: Journal of strategic information systems 5(1996) no.1, S.81-82 (P. Powell)
