Sugar, W.: User-centered perspective of information retrieval research and analysis methods (1995)
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- Abstract
- Presents a state of the art review of the underlying theories of and analysis methods used to study the ways in which users (end users) receive and interpret information through information retrieval systems and looks at the potential for refining theories and adopting new analysis methods. Focuses on approaches that advocate the user centred perspective, including: the cognitive approach; and the holistic approach. Identifies and summarizes the significant studies and ideas since 1986 that are represented by these approaches and looks toward the design of more effective systems that are user oriented and incorporate features such as filtering that would provide retrieval results based on individual or group preferences. Concludes that systems designed from the user centred perspective would not only serve the intended audience but would further the user centred perspective of the entire information retrieval discipline
