Search (158 results, page 1 of 8)

  • × year_i:[1990 TO 2000}
  • × theme_ss:"Informationsdienstleistungen"
  1. Yu, L.: Geographic information systems in library reference services : development and challenge (1998) 0.06 
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    Date
    17. 1.1999 13:50:22
    Footnote
    Part of an issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems
  2. Swah, G.; Marsland, G.: Current trends in the use of the public library information centre (1994) 0.04 
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    Abstract
    Asserts that UK public libraries are now busier than ever and are facing higher public expectations of the services on offer. Explores some of the possible reasons for this. Government initiatives including the Citizen's Charter, as well as fundamental changes in all areas of the education systems, are highlighted as being major contributions to the changes in usage. The introduction of the National Curriculum, the impact of open learning courses and reduced personal and instituional spending power within academic libraries have prompted both teachers and students to turn in increasing numbers to the public reference library. Discusses some of the implications for the management of theses services and outlines some possible strategies for the future
    Source
    Library management. 15(1994) no.6, S.20-22
  3. Smet, E. de: Evaluation of a computerised community information system through transaction analysis and user survey (1995) 0.04 
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    Abstract
    Reports on the results of a transaction analysis and user survey, evaluating a pilot system for computerized community information in a public library, based on the GDIS system (Gemeenschaps Informatie Documentair System). The non hierarchical and global approach to the integrated database proved to be useful for novice users. Out of many parameters only frequency of use correlates with retrieval success. The online questionnaire proved to be worthwhile although restricted in scope. The logbook transaction analysis yielded a rich amount of useful management information for the systems managers. The user survey yielded a rich set of data on which to perform statistical analyses according to social science practice, from which some interesting relations could be detected
    Date
    23.10.1995 19:22:11
  4. Rose, P.M.; Stoklosa, K.; Gray, S.A.: ¬A focus group approach to assessing technostress at the reference desk (1998) 0.04 
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    Abstract
    As in many academic libraries, reference desk service at the Health Sciences Library (SUNY UB) involves an increasing number and complexity of computerised systems. As such, expectations of those who staff the reference desk to have technical facility have increased along with expression of anxiety about staffing the desk. To test the assumption that technology is the cause of this anxiety, the investigators conducted a focus group study with segments of the reference desk staff who seemed to experience the most strain. This qualitative study resulted in the identification of technological and other factors that contribute to the anxiety and makes recommendations to resolve such stress
    Date
    22. 5.1999 18:32:46
  5. White, M.D.: Questions in reference interviews (1998) 0.04 
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    Abstract
    This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
    Date
    2.12.2005 14:48:22
  6. Abad-Garcia, M.F.; Goncàlez-Teruel, A.; Sanjuan-Nebot, L.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain (1999) 0.03 
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    Abstract
    The study of information needs has been a subject of attention for library and information science professionals for more than four decades, and has led to the publication of a great amount of literature. Among the reasons that lead to this interest, we can mention, on the one hand, the utility that the results of this type of research have in improving mechanisms of providing information in the professional environment and, on the other hand, no less important, the recognition of problems in methodology which are revealed when studies which have already been reported are analysed (Gorman, 1995; Forsyte, et al., 1992). One of the reasons for this kind of research is, without doubt, the need to harmonise the potential that the new technologies offer for accessing and managing large quantities of information with the information needs of the users. Its objective is to provide appropriate information systems for each environment, in this case, the medical field (Timpka, et al., 1989; Forsyte, et al., 1992; Gorman, 1995; Gorman & Helfand 1995; Abad-Garcia, 1997).
    Date
    22. 3.2002 9:43:33
  7. Metz, A.: Community service : a bibliography (1996) 0.03 
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    Date
    17.10.1996 14:22:33
  8. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.03 
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    Date
    27.12.2015 18:22:38
  9. Maciuszko, K.L.: ¬A quiet revolution : community online systems (1990) 0.03 
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    Abstract
    Bericht u.a. über die folgenden Community information systems: COCONET, PALS, OWL PEN
  10. Curzon, S.C.: Managing the interview (1995) 0.02 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  11. Main, A.; Weckert, J.: In defence of simple expert systems : a case study with some observations (1993) 0.02 
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    Abstract
    Expert systems have promised much more than they have delivered. Although expert systems in libraries have been discussed extensively, there are few working systems. Development rarely progresses beyond the prototype. Presents a case study of the construction of a simple expert system at Banktown City library's community information service involving a narrow, precise domain. Observes the working of the system. The benefits of simple expert systems are that they are useful to knowledgeable users, they may be used for training and can give guided and structured information in a way that books and pamphlets do not
  12. Bailey, C.W.: Building knowledge-based systems for public use : the Intelligent Reference Systems Project at the University of Houston Libraries (1990) 0.02 
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  13. Maciuszko, K.L.: Community online systems (1992) 0.02 
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  14. Stevens, C.A.; Morris, A.; Sargent, G.: Health information : a role for public access systems (1997) 0.02 
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    Abstract
    Reports results of a questionnaire survey designed to identify electronic, public access, community information systems and the degree to which such systems provide consumer health information. The extent and nature of this information is compared with the requirements of government guidelines, and the suitability of theses systems as a major source of consumer health information, both a present and in the future
  15. Furner, J.; Willett, P.: ¬A survey of hypertext-based public-access point-of-information systems in UK libraries (1995) 0.02 
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    Abstract
    We have recently completed a survey of the operational use of hypertext-based information systems in academic, public and special libraries in the UK. A literatur search, questionnaire and both telephone and face-to-face interviews demonstrate that the principle application of hypertext systems is for the implementation of public-access point-of-information systems, which provide guidance to the users of local information resources. In this paper, we describe the principle issuse relating to the design and usage of these systems that were raised in the interviews and that we experienced when using the systems for ourselves. We then present a set of technical recommendations with the intention of helping the developers of future systems, with special attention being given to the need to develop effective methods for system evaluation
  16. Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994) 0.02 
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    Source
    Bertelsmann Briefe. 1994, H.131, S.22-25
  17. Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993) 0.02 
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    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
  18. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.02 
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    Source
    Reference librarian. 1994, no.47, S.22-36
  19. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.02 
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    Date
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  20. Bryson, J.: Managing information services : an integrated approach (1997) 0.02 
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    Date
    31.12.1998 22:01:11

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