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Abstract

As the prevalence of online misinformation grows increasingly apparent, our need to understand its spread becomes more essential. Trolling, in particular, may aggravate the spread of misinformation online. While many studies have investigated the negative impact of trolling and misinformation on social media, less attention has been devoted to the relationships between the two and their manifestation on social question and answer (SQA) sites. We examine the extent of and relationships between trolling and misinformation on SQA sites. Through content analysis of 8,401 posts (159 questions and 8,242 answers) from the Yahoo Answers! Politics & Government and Society & Culture categories, we identified levels of and relationships between misinformation and trolling. We find that trolling and misinformation tend to reinforce themselves and each other and that trolling and misinformation are more common in the Politics & Government category than in the Society & Culture category. Our study is among the first to consider the prevalence of and relationship between misinformation and trolling on SQA sites.