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Abstract

Hundreds of scholarly studies have investigated various aspects of Wikipedia. Although a number of literature reviews have provided overviews of this vast body of research, none has specifically focused on the readers of Wikipedia and issues concerning its readership. In this systematic literature review, we review 99 studies to synthesize current knowledge regarding the readership of Wikipedia and provide an analysis of research methods employed. The scholarly research has found that Wikipedia is popular not only for lighter topics such as entertainment but also for more serious topics such as health and legal information. Scholars, librarians, and students are common users, and Wikipedia provides a unique opportunity for educating students in digital literacy. We conclude with a summary of key findings, implications for researchers, and implications for the Wikipedia community.

Date

18.11.2014 13:22:03

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Abstract

Wikipedia may be the best-developed attempt thus far to gather all human knowledge in one place. Its accomplishments in this regard have made it a point of inquiry for researchers from different fields of knowledge. A decade of research has thrown light on many aspects of the Wikipedia community, its processes, and its content. However, due to the variety of fields inquiring about Wikipedia and the limited synthesis of the extensive research, there is little consensus on many aspects of Wikipedia's content as an encyclopedic collection of human knowledge. This study addresses the issue by systematically reviewing 110 peer-reviewed publications on Wikipedia content, summarizing the current findings, and highlighting the major research trends. Two major streams of research are identified: the quality of Wikipedia content (including comprehensiveness, currency, readability, and reliability) and the size of Wikipedia. Moreover, we present the key research trends in terms of the domains of inquiry, research design, data source, and data gathering methods. This review synthesizes scholarly understanding of Wikipedia content and paves the way for future studies.