Oppenheim, C.: Managers' use and handling of information (1997)
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- Abstract
- Reviews 3 pieces of research funded by Reuters, 1994-96, that surveyed the understanding of, and use of information by managers. Whilst managers are well aware of the importance of information, they do not feel in control of their use of it. They are not given all the information they need but at the same time are overwhelmed by too much information. They recognise information as important, but do not know how to value it. They think their organization has information policies, but are rarely aware of what the policies are. They find that their personal and social life can be damaged by the problems of too much information. Librarians and information managers seem not be considered as a solution to these problems. There is a clear market niche for information managers to exploit
