Search (61 results, page 2 of 4)

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Date

22. 5.2005 19:52:29

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Source

Library and information science research. 22(2000) no.4, S.371-382

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Abstract

The large volumes of medical information available on the web may provide answers for a wide range of users attempting to solve health-related problems. While experts generally utilize reliable resources for diagnosis search and professional development, novices utilize different (social) web resources to obtain information that helps them manage their health or the health of people who they care for. A diverse number of related search topics address clinical diagnosis, advice searching, information sharing, connecting with experts, etc. This paper focuses on the extent to which expertise can impact clinical query formulation, document relevance assessment and retrieval performance in the context of tailoring retrieval models and systems to experts vs. non-experts. The results show that medical domain expertise 1) plays an important role in the lexical representations of information needs; 2) significantly influences the perception of relevance even among users with similar levels of expertise and 3) reinforces the idea that a single ground truth does not exist, thereby leading to the variability of system rankings with respect to the level of user's expertise. The findings of this study presents opportunities for the design of personalized health-related IR systems, but also for providing insights about the evaluation of such systems.

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Abstract

This is the first study that compares types of orientation tactics that blind and sighted users applied in their initial interactions with a digital library (DL) and the associated factors. Multiple methods were employed for data collection: questionnaires, think-aloud protocols, and transaction logs. The paper identifies seven types of orientation tactics applied by the two groups of users. While sighted users focused on skimming DL content, blind users concentrated on exploring DL structure. Moreover, the authors discovered 13 types of system, user, and interaction factors that led to the use of orientation tactics. More system factors than user factors affect blind users' tactics in browsing DL structures. The findings of this study support the social model that the sight-centered design of DLs, rather than blind users' disability, prohibits them from effectively interacting with a DL. Simultaneously, the results reveal the limitation of existing interactive information retrieval models that do not take people with disabilities into consideration. DL design implications are discussed based on the identified factors.

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Abstract

This paper presents an outline of models of information seeking and other aspects of information behaviour, showing the relationship between communication and information behaviour in general with information seeking and information searching in information retrieval systems. It is suggested that these models address issues at various levels of information behaviour and that they can be related by envisaging a 'nesting' of models. It is also suggested that, within both information seeking research and information searching research, alternative models address similar issues in related ways and that the models are complementary rather than conflicting. Finally, an alternative, problem-solving model is presented, which, it is suggested, provides a basis for relating the models in appropriate research strategies.

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Date

5. 8.2006 13:22:44

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Abstract

Proposes a model of the search term selection process based on an empirical study of professional searchers during the pre-online stage of the search process. The model chraracterises the selection of search terms as the navigation of different discourses. 6 discourses emerged as sources of search terms: controlled vocabularies, documents and the domain, the practice of indexing, clients' search request, databases and the searchers' own search experience. Searchers navigate the discourses dynamically and have preferences for certain discourses. Emphasises the multiplicity and complexity of sources of search terms, the dynamic nature of the search term selection process and the complex analysis and synthesis of differences and similarities among sources of search terms. Searchers may need to understand fundamental aspects of multiple discourses in order to select search terms

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Abstract

The rationale for using information systems is to find information that helps us in our daily activities, be they tasks or interests. Systems are expected to support us in searching for and identifying useful information. Although the activities and tasks performed by humans generate information needs and searching, they have attracted little attention in studies of information searching. Such studies have concentrated an search tasks rather than the activities that trigger them. It is obvious that our understanding of information searching is only partial, if we are not able to connect aspects of searching to the related task. The expected contribution of information to the task is reflected in relevance assessments of the information items found, and in the search tactics and use of the system in general. Taking the task into account seems to be a necessary condition for understanding and explaining information searching, and, by extension, for effective systems design.

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Abstract

Given that time is money, Web searching can be a very expensive proposition. Even with the best search technology, the usefulness of search results depends on the searcher's ability to use that technology effectively. In an effort to improve this ability, our research investigates the effects of logic training, interface training, and the type of search interface on the search process. In a study with 145 participants, we found that even limited training in basic Boolean logic improved performance with a simple search interface. Surprisingly, for users of an interface that assisted them in forming syntactically correct Boolean queries, performance was negatively affected by logic training and unaffected by interface training. Use of the assisted interface itself, however, resulted in strong improvements in performance over use of the simple interface. In addition to being useful for search engine providers, these findings are important for all companies that rely heavily on search for critical aspects of their operations, in that they demonstrate simple means by which the search experience can be improved for their employees and customers.

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Abstract

This article explores the effects of undergraduate students' mental models of the Web on their online searching behavior. Forty-four undergraduate students, mainly freshmen and sophomores, participated in the study. Subjects' mental models of the Web were treated as equally good styles and operationalized as drawings of their perceptions about the Web. Four types of mental models of the Web were identified based on the drawings and the associated descriptions: technical view, functional view, process view, and connection view. In the study, subjects were required to finish two search tasks. Searching behavior was measured from four aspects: navigation and performance, subjects' feelings about tasks and their own performances, query construction, and search patterns. The four mental model groups showed different navigation and querying behaviors, but the differences were not significant. Subjects' satisfaction with their own performances was found to be significantly correlated with the time to complete the task. The results also showed that the familiarity of the task to subjects had a major effect on their ways to start interaction, query construction, and search patterns.

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Abstract

Online trolling has become increasingly prevalent and visible in online communities. Perceptions of and reactions to trolling behaviors varies significantly from one community to another, as trolling behaviors are contextual and vary across platforms and communities. Through an examination of seven trolling scenarios, this article intends to answer the following questions: how do trolling behaviors differ across contexts; how do perceptions of trolling differ from case to case; and what aspects of context of trolling are perceived to be important by the public? Based on focus groups and interview data, we discuss the ways in which community norms and demographics, technological features of platforms, and community boundaries are perceived to impact trolling behaviors. Two major contributions of the study include a codebook to support future analysis of trolling and formal concept analysis surrounding contextual perceptions of trolling.

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Abstract

The purpose of this analysis was to evaluate an existing set of search tasks in terms of their effectiveness as part of a "shared infrastructure" for conducting interactive IR research. Twenty search tasks that varied in their cognitive complexity and domain were assigned to 47 study participants; the 3,101 moves used to complete those tasks were then analyzed in terms of frequency of each type of move and the sequential patterns they formed. The cognitive complexity of the tasks influenced the number of moves used to complete the tasks, with the most complex (i.e., Create) tasks requiring more moves than tasks at other levels of complexity. Across the four domains, the Commerce tasks elicited more search moves per search. When sequences of moves were analyzed, seven patterns were identified; some of these patterns were associated with particular task characteristics. The findings suggest that search tasks can be designed to elicit particular types of search behaviors and, thus, allow researchers to focus attention on particular aspects of IR interactions.

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Abstract

Despite the potential importance of emotional aspects in information seeking, there is a lack of adequate attention to emotions' role in facilitating serendipitous information encountering. This paper contributes to this research gap by investigating the role of emotions during the process of perceiving and experiencing serendipitous information encountering in a controlled laboratory setting. The results show that applying a sketch game can stimulate participants' emotions. Our findings indicate that participants are more likely to experience serendipitous information encountering under the influence of positive emotions. This study contributes to an understanding of the relationship between emotions and the perception of serendipitous information encountering. The implications of the possibilities of facilitating positive emotions to induce serendipitous information encountering are discussed.

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Abstract

This article compares search effectiveness when using query-based Internet search (via the Google search engine), directory-based search (via Yahoo), and phrase-based query reformulation-assisted search (via the Hyperindex browser) by means of a controlled, user-based experimental study. The focus was to evaluate aspects of the search process. Cognitive load was measured using a secondary digit-monitoring task to quantify the effort of the user in various search states; independent relevance judgements were employed to gauge the quality of the documents accessed during the search process and time was monitored as a function of search state. Results indicated directory-based search does not offer increased relevance over the query-based search (with or without query formulation assistance), and also takes longer. Query reformulation does significantly improve the relevance of the documents through which the user must trawl, particularly when the formulation of query terms is more difficult. However, the improvement in document relevance comes at the cost of increased search time, although this difference is quite small when the search is self-terminated. In addition, the advantage of the query reformulation seems to occur as a consequence of providing more discriminating terms rather than by increasing the length of queries

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Abstract

The paper aims to explore the concepts of interaction and interactivity presented in different theoretical models in the fields of human-computer interaction (HCI) and information-seeking/searching behaviour, and to relate these to information retrieval (IR) research. It is suggested that interaction in HCI is primarily concerned with establishing a user/system dialogue at the user interface and does not address the interactive characteristics of IR operational tasks. A distinction is made between general informationseeking models and information-searching models for computerised systems. The former are deemed to provide a useful framework for characterising interaction at the task level, with the structural relationship between tasks as well as the dynamic transition from one task to another being key features of the interactive process. Although the latter are all concerned with how searchers interact with IR systems, each of the models examined represents user interaction at different levels of abstraction. Taken together they provide complementary views of a highly dynamic process. Three principal aspects of interaction are identified and discussed: interaction within and across tasks; the notion of interaction as task sharing; and interaction as a discourse. In conclusion the adoption of an interaction paradigm for IR research is advocated and examples of empirical work for supporting interactive searching and retrieval are provided.

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Abstract

For millennia humans have sought, organized, and used information as they learned and evolved patterns of human information behaviors to resolve their human problems and survive. However, despite the current focus an living in an "information age," we have a limited evolutionary understanding of human information behavior. In this article the authors examine the current three interdisciplinary approaches to conceptualizing how humans have sought information including (a) the everyday life information seeking-sense-making approach, (b) the information foraging approach, and (c) the problem-solution perspective an information seeking approach. In addition, due to the lack of clarity regarding the rote of information use in information behavior, a fourth information approach is provided based an a theory of information use. The use theory proposed starts from an evolutionary psychology notion that humans are able to adapt to their environment and survive because of our modular cognitive architecture. Finally, the authors begin the process of conceptualizing these diverse approaches, and the various aspects or elements of these approaches, within an integrated model with consideration of information use. An initial integrated model of these different approaches with information use is proposed.

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Abstract

Previous studies have examined various aspects of user behavior on the Web, including general information-seeking patterns, search engine use, and revisitation habits. Little research has been conducted to study how users navigate and interact with their Web browser across different information-seeking tasks. We have conducted a field study of 21 participants, in which we logged detailed Web usage and asked participants to provide task categorizations of their Web usage based on the following categories: Fact Finding, Information Gathering, Browsing, and Transactions. We used implicit measures logged during each task session to provide usage measures such as dwell time, number of pages viewed, and the use of specific browser navigation mechanisms. We also report on differences in how participants interacted with their Web browser across the range of information-seeking tasks. Within each type of task, we found several distinguishing characteristics. In particular, Information Gathering tasks were the most complex; participants spent more time completing this task, viewed more pages, and used the Web browser functions most heavily during this task. The results of this analysis have been used to provide implications for future support of information seeking on the Web as well as direction for future research in this area.

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Abstract

Purpose - This paper aims to report findings from an exploratory study investigating the web interactions and technoliteracy of children in the early childhood years. Previous research has studied aspects of older children's technoliteracy and web searching; however, few studies have analyzed web search data from children younger than six years of age. Design/methodology/approach - The study explored the Google web searching and technoliteracy of young children who are enrolled in a "preparatory classroom" or kindergarten (the year before young children begin compulsory schooling in Queensland, Australia). Young children were video- and audio-taped while conducting Google web searches in the classroom. The data were qualitatively analysed to understand the young children's web search behaviour. Findings - The findings show that young children engage in complex web searches, including keyword searching and browsing, query formulation and reformulation, relevance judgments, successive searches, information multitasking and collaborative behaviours. The study results provide significant initial insights into young children's web searching and technoliteracy. Practical implications - The use of web search engines by young children is an important research area with implications for educators and web technologies developers. Originality/value - This is the first study of young children's interaction with a web search engine.

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Abstract

Professional, workplace searching is different from general searching, because it is typically limited to specific facets and targeted to a single answer. We have developed the semantic component (SC) model, which is a search feature that allows searchers to structure and specify the search to context-specific aspects of the main topic of the documents. We have tested the model in an interactive searching study with family doctors with the purpose to explore doctors' querying behaviour, how they applied the means for specifying a search, and how these features contributed to the search outcome. In general, the doctors were capable of exploiting system features and search tactics during the searching. Most searchers produced well-structured queries that contained appropriate search facets. When searches failed it was not due to query structure or query length. Failures were mostly caused by the well-known vocabulary problem. The problem was exacerbated by using certain filters as Boolean filters. The best working queries were structured into 2-3 main facets out of 3-5 possible search facets, and expressed with terms reflecting the focal view of the search task. The findings at the same time support and extend previous results about query structure and exhaustivity showing the importance of selecting central search facets and express them from the perspective of search task. The SC model was applied in the highest performing queries except one. The findings suggest that the model might be a helpful feature to structure queries into central, appropriate facets, and in returning highly relevant documents.