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  1. Hufford, J.R.: Use studies and OPACs (1991) 0.15
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    Abstract
    This article discusses the major catalog use studies that have been conducted in the United States and Great Britain. The potential to influence the construction of new online public access catalogs is emphasized. The cumulative findings could serve as an information base which designers of OPAC systems could refer to in the course of their work
  2. Crawford, J.C.; Thorn, L.C.; Powles, J.A.: ¬A survey of subject access to academic library catalogues in Great Britain : a report to the British Library Research and Development Department (1992) 0.10
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  3. Fidel, R.: ¬The user-centered approach (2000) 0.06
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    Abstract
    I started my professional career in library and information science because of my great interest in knowledge organization. The more experience I gained in the profession, the more I realized how crucial it is to understand which organization would be best for each group of users. This in turn requires an understanding of how users seek information. And so now my focus is an studying information seeking and searching behavior. Throughout the relatively long course of changing my focus, I followed Pauline Cochrane's writings. Now I can say that she has been among the first to have a "user-centered approach" to knowledge organization, and she has used the term three years before it became a mainstream phrase. The following is a short discussion about the usercentered approach which was presented in a workshop in 1997.
    Date
    22. 9.1997 19:16:05
    Source
    Saving the time of the library user through subject access innovation: Papers in honor of Pauline Atherton Cochrane. Ed.: W.J. Wheeler
  4. Wildemuth, B.M.: Effective methods for studying information seeking and use : Introduction and overview (2002) 0.05
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    Abstract
    In conjunction with the American Society for Information Science and Technology's (ASIST) annual meeting in fall 2001, the Special Interest Group an Information Needs, Seeking, and Use (SIG USE) sponsored a research symposium an "Effective Methods for Studying Information Seeking and Use." The symposium was intended to address the SIG's goal of promoting studies of human information behavior by focusing an the research methods that can most effectively be used to study information needs, information seeking, information use, and other human information behaviors. The symposium included the presentation of six refereed articles, which were revised based an the discussion at the symposium and are included here. The six articles describe the application of a variety of research methods, singly or in combination. Some of the methods are most appropriate for studying individuals and their interactions with information, while others can be applied to studying group behaviors. The studies were conducted in a variety of settings, from a Web-searching laboratory to an archive, from hospitals to the great outdoors (i.e., forest and river sites). Each method or set of methods was applied to a particular user group, including young children, teenagers, and adults. Each article makes a unique contribution to our repertoire of research methods, as briefly reviewed here.
    Date
    20. 1.2003 9:37:22
  5. Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007) 0.03
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    Abstract
    User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
  6. Green, A.-M.; Higgins, M.: "Making out" with new media : young people and new information and communication technology (1997) 0.03
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    Abstract
    Reports on a survey of teenagers at a school in Edinburgh, Scotland, conducted as part of the Household Information System (HIS) project at Queen Margaret College. HIS has attempted to apply organizational models of information management to non organizational contexts such as households. Information management concepts have also been complemented by reference to research from sociology and media and cultural studies into the domestic consumption of technologies. Previous HIS research has suggested that notions of technological convergence proposed by producers and suppliers of Information and Communication Technologies (ICTs) are not shared by consumers who prefer to keep their television and computing devioces separate. Television is most often associated with relaxation and entertainment, computing with work and education. However, there is some evidence that expertise with regard to new ICTs is the province of children rather than adults in many homes, a trend which may indicate as inversion of traditional patterns of knowledge dispersal in adult child relationships
    Source
    Proceedings of the 2nd British-Nordic Conference on Library and Information Studies, Edinburgh, 1997. Organized by the British Association for Information and Library Education (BAILER). Ed.: Micheline Beaulieu et al
  7. Burton, P.A.; Hawkins, A.M.: Attitudes to an online public access catalogue in an academic library (1993) 0.03
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    Abstract
    Describes an investigation of attitudes to the LION (Library Integrated Online Network) online public access catalogue at Liverpool Polytechnic Library (now Liverpool John Moores University) using observation and a questionnaire survey of 55 library users. The reaction to the automation of the library catalogue was positive and it appears to have improved service to users but more user education and guidance would result in a further improvement
  8. Pasanen-Tuomainen, I.: Evaluating the user education (1994) 0.03
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    Abstract
    Desicusses the user training programme of the Helsinki University of Technology Library in the light of an internordic monitoring project. In the project, the use of OPACs was evaluated by analyzing the transaction logs and it was concluded that end users do not exploit the various possibilities of OPACs. A large part of the material found in the collections in the library is not retrieved: misspellings, lack of truncation, inequate use of Boolean operators and wrong database choices lead to ineffective retrieval. Emphasis in the online catalogue training has been on the 'hands on' exercises and it appears that the training programme is not very effective in the area of subject searching. Presents reasons for this and discusses plans for the future development of the library user training programme
  9. Lazonder, A.W.; Biemans, H.J.A.; Wopereis, I.G.J.H.: Differences between novice and experienced users in searching information on the World Wide Web (2000) 0.03
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    Abstract
    Searching for information on the WWW basically comes down to locating an appropriate Web site and to retrieving relevant information from that site. This study examined the effect of a user's WWW experience on both phases of the search process. 35 students from 2 schools for Dutch pre-university education were observed while performing 3 search tasks. The results indicate that subjects with WWW-experience are more proficient in locating Web sites than are novice WWW-users. The observed differences were ascribed to the experts' superior skills in operating Web search engines. However, on tasks that required subjects to locate information on specific Web sites, the performance of experienced and novice users was equivalent - a result that is in line with hypertext research. Based on these findings, implications for training and supporting students in searching for information on the WWW are identified. Finally, the role of the subjects' level of domain expertise is discussed and directions for future research are proposed
  10. Whitmire, E.: Undergraduates' information seeking behavior : the role of epistemological development theories and models (1999) 0.02
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    Abstract
    Researchers in the discipline of Higher Education have examined philosophical and psychological literature to develop epistemological development theories and models. They are primarily interested in understanding: "how individuals come to know, the theories and beliefs they hold about knowing, and the manner in which such epistemological premises are a part of and an influence on the cognitive processes of thinking and reasoning" (Hofer & Pintrinch, 1997). I propose to develop a theoretical framework for undergraduates' information seeking behavior based upon the insights into their knowledge construction offered through these models and theories of epistemological development. Epistemology is defined as "the philosophical study of the nature, sources, and limits of knowledge' (Moser, Mulder, & Trout, 1998). I will focus my paper on four major theories and models of undergraduates' epistemological development. I will present a new model of information seeking behavior incorporating these theories and models about how undergraduates construct knowledge and the consequent influence on their information seeking behavior
  11. Coleman, A.S.: Knowledge structures and the vocabulary of engineering novices (2004) 0.02
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    Abstract
    This paper describes a study of the language used by undergraduate engineering students engaged in a civil engineering laboratory. Learner's concepts and relationships in the area of soil consolidation were elicited in order to provide an understanding of the structural knowledge of novices and compare it with the knowledge structures of a human expert and a thesaurus tool. Concept maps and pathfinder networks were used to visualise and analyse the resultant knowledge structures of novice learners, expert, and tool. Results show that there is little similarity between the knowledge structures of the novice, the expert, and the tool.
    Content
    1. Introduction A small study is described which investigated the vocabulary as reflected in the knowledge structures of novices. The research was conducted in order to understand how knowledge organization tools may be designed to meet the needs of novices in the GROW digital library. GROW is the Geo-technical, Rock, and Water digital library, the first step in the establishment of a National Civil Engineering Resources Library (NCERL). Digital libraries are complex entities that have many components: besides the collections of individual resources and the interface to these resources, they have organization, labelling, navigation and searching systems. Controlled vocabularies and thesauri are often the invisible components. This study is based an the premise that the controlled vocabulary influences the above mentioned related components in the digital library. We felt that it was important to understand the knowledge structures of a primary group of user, the novice - the student learner - who is new to the domain. A great deal of research has been done about how people learn and how people use information, but fewer studies link science knowledge structures, vocabulary, and language use.
    Series
    Advances in knowledge organization; vol.9
  12. Barry, C.: Information-seeking in an advanced IT culture : a case study (1997) 0.02
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    Abstract
    Reports results of the Information Access Project, funded by King's College London and the British Library, Research and Development Department, set up to examine the effects of information technology, the electronic library and the Internet on the information seeking behaviour and research behaviour of academics in higher education. The project studied a team of theoretical physicists over 2 years using a qualitative, context situation, user centred methodology. Electronic resources, primarily electronic bulletin boards and electronic mail, were used to access information in 80% of the 48 research projects, ususally in conjunction with traditional methods. Discusses the changes in information activity, changed boundaries and speeding up of the work of the research community; increased visibility for researchers; formalization of the preprint process; replacement of formal with informal peer review; improved access to more current information; and the demise in the use of libraries. Drawbacks reported include: limitations of electronic mail communication; information overload; limitations of reliance on single information sources in terms of their focus; and the reduction in creative active information seeking. The main electronic information source for the high energy physicists, used in the study, was the High Energy Physics Theory (HEPTH) pre-print bulletin board: a service designed to provide rapid access to written research information available before it is published in periodical form
    Source
    Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a
  13. Stubley, P.; Kidd, T.: Questionnaire surveys to discover academic staff and library staff perceptions of a National Union catalogue (2002) 0.02
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    Abstract
    During the feasibility study into a National Union catalogue for the UK (UKNUC), a questionnaire survey was undertaken of the needs of both academic staff in higher education and library staff. A response rate of 40-50 per cent was achieved, 846 questionnaires being returned for academics and 724 for librarians. The analysis suggests that a UKNUC would be highly valued and heavily used by all categories. Academics felt it would have a positive effect on their information searching, and wished to include the holdings of the British Library, and libraries of both the major research universities and the "traditional" universities. They wanted it to be comprehensive and easy to use, to include locations of both books and journals, and to facilitate subject collection searching. Library staff have similar priorities to academics, although there are more variations by sector and a recognition of a UKNUC's value as a potential source of bibliographic records.
  14. Reuter, K.: Assessing aesthetic relevance : children's book selection in a digital library (2007) 0.02
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    Abstract
    Recreational reading among young people is reportedly on the decline in the United States. Some researchers have suggested that supporting children's strategies for book selection is crucial to encouraging children to engage with books, indicating that improving these strategies might increase the amount of reading they do. In response, this study explores how elementary-school children select books for recreational reading using a digital library. The work extends traditional models of relevance assessment with reader-response theory, employing the concept of aesthetic relevance: the potential of a document to provide a suitable reading experience. Individuals define aesthetic relevance in personal terms and apply it as they assess documents, much as they do in traditional relevance assessment. This study identified a total of 46 factors organized along seven dimensions that influence children's assessment of the aesthetic relevance of books during selection. The analysis yielded differences in the prevalence of the aesthetic-relevance factors that children mention at various stages of book selection. In addition, the children exhibited differences by age and subtle differences by gender in the frequency of mention of various aesthetic-relevance factors. Recommendations drawn from the findings are offered to improve systems design and literacy education in order to enhance children's access to books and to promote recreational reading.
  15. Yitzhaki, M.; Hammershlag, G.: Accessibility and use of information sources among computer scientists and software engineers in Israel : academy versus industry (2004) 0.02
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    Abstract
    Hypothesizing that workplace significantly affects information-seeking patterns, this study compared accessibility and use of information sources among 233 Israeli computer scientists and software engineers, employed in industry and academy, using a mail questionnaire, which yielded a usable reply rate of 33%. The two groups were found to differ significantly in age, education, seniority, and type of research they performed (basic vs. applied). Printed textbooks, professional journals, and oral discussions with colleagues or experts in the organization were common to both groups, topping almost all lists of accessibility and use. For most information sources, however, the two groups differed significantly and consistently. Printed professional journals as weIl as printed and electronic conference or meeting papers were consistently more accessible and more often used by the academy group, while the industry group reported greater access to and more frequent use of electronic textbooks and trade or promotional literature. In regard to handbooks and standards, in-house technical reports (printed), government technical reports (Internet), librarians and technical specialists (Internet), and oral discussions with supervisors, no significant differences in accessibility were found, but their use by the industry group was much higher. In both groups, accessibility was only partly related to use, and more so among the academy than the industry group.
  16. Banwell, L.; Ray, K.; Coulson, G.; Urquhart, C.; Lonsdale, R.; Armstrong, C.; Thomas, R.; Spink, S.; Yeoman, A.; Fenton, R.; Rowley, J.: ¬The JISC User Behaviour Monitoring and Evaluation Framework (2004) 0.02
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    Abstract
    Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.
  17. Pelzer, N.L.; Wiese, W.H.; Leysen, J.M.: Library use and information-seeking behavior of veterinary medical students revisited in the electronic environment (1998) 0.02
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    Abstract
    Reports results of a questionnaire survey, conducted with vetrinary medical students at Iowa State University in 1997, to determine their general use of the Veterinary Medical Library and how they sought information in an electronic environment. Comparisons were made between this study and an ealier study (Bull. MLA 76(1988) no.4, S.328-333). Basic patterns of student activities in the library were found to be unchanged. The 1997 students used the library most frequently for photocopying, office supplies, and studying coursework; and they preferred textbooks and handouts for current information. However, a major shift was seen from the use of print indexes and abstracts in 1987 towards the use of computerized indexes and other electronic resources in 1997. 60% of the students reported using the Internet for current information. Overall use of electronic materials was highest among students receiving the problem based learning method of instruction. Most of the 1997 students indicated that electronic resources would be important for future education needs, particularly the wealth of information and services available on the Internet and WWW
  18. Madden, A.D.; Webber, S.; Ford, N.; Crowder, M.: ¬The relationship between students' subject preferences and their information behaviour (2018) 0.02
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    Abstract
    Purpose The purpose of this paper is to investigate the relationship between preferred choice of school subject and student information behaviour (IB). Design/methodology/approach Mixed methods were employed. In all, 152 students, teachers and librarians participated in interviews or focus groups. In total, 1,375 students, key stage 3 (11-14 years) to postgraduate, responded to a questionnaire. The research population was drawn from eight schools, two further education colleges and three universities. Insights from the literature review and the qualitative research phase led to a hypothesis which was investigated using the questionnaire: that students studying hard subjects are less likely to engage in deep IB than students studying soft subjects. Findings Results support the hypothesis that preferences for subjects at school affect choice of university degree. The hypothesis that a preference for hard or soft subjects affects IB is supported by results of an analysis in which like or dislike of maths/ICT is correlated with responses to the survey. Interviewees' comments led to the proposal that academic subjects can be classified according to whether a subject helps students to acquire a "tool of the Mind" or to apply such a tool. A model suggesting how IB may differ depending on whether intellectual tools are being acquired or applied is proposed. Practical implications The "inner logic" of certain subjects and their pedagogies appears closely linked to IB. This should be considered when developing teaching programmes. Originality/value The findings offer a new perspective on subject classification and its association with IB, and a new model of the association between IB and tool acquisition or application is proposed, incorporating the perspectives of both teacher and student.
  19. Wallace, P.M.: Periodical title searching in online catalogues (1997) 0.01
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    Abstract
    Reports on a dramatic shift from subject to periodical title searching at Colorado University Libraries. States possible reasons for the change, examines problems encountered by users with searching the periodical title index and suggests how this change in online catalogue searching may affect future catalogue design and bibliographic instruction
    Date
    29. 7.1998 10:57:22
  20. Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998) 0.01
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    Abstract
    Reports results of a questionnaire survey to assess the attitudes of scholarly users towards electronic journals and examines the current level of use of these publications by university academics in 2 departments in each of 5 faculties of a UK university
    Date
    22. 5.1999 19:07:29

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