Search (8 results, page 1 of 1)

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Abstract

Examines the searching behaviour of Guardian journalists searching FT PROFILE online system. Using transactional log analysis compares the searching styles of journalists with those of Guardian librarians. In some respects end users conform to the picture that professionals have of them - they search with a very limited range of commands - but in other respects they confound that image - they are very quick and economical searchers. Their behaviour relates to their general information seeking behaviour, and their searching styles would be seen in this regard

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Abstract

The study set out to determine: (1) what were the searching characteristics of end-users in a non-academic environment and explain this in the light of their information needs; (2) whether these characteristics were those that were ascribed to end users in the professional literature; (3) whether they differed materially from those of information professionals working in the same fields. Searching characteristics were interpreted in their widest sense to include: command utilisation/knowledge; search success a satisfaction; volume of searching; searching style / approach; duration of searches; file selection; willingness to delegate and levels of training. These issues were explored in relation to 2 practitioner groups - journalists from he Guardian newspaper, and politicians from The House of Commons. Comparative data were also sought from information professionals in these 2 organisations. A mixture of social and statistical methods was used to monitor end-user and professional searching, though transactional log analysis was strongly featured. Altogether the searching behaviour of 170 end users was evaluated in the light of the searching behaviour of 70 librarians. The principal findings were that: in some respects end users did conform to the picture that information professionals have of them: they did seartch with a limited range of commands; more of their searches produced no results, and search statements were simplly constructed. But in other respects they confounded their image - they could be very quick and economical searchers, and they did not display meters of print-out. However, there were variations between individual end users, and it was often possible to find an end-user group that matched an information professional group on one aspect of online searching or another. The online behaviour of end users was very much related to their general information seeking behaviour; and to the fact that they were not trained

Footnote

Based upon a PhD dissertation: An assessment of stereotypical online searching behaviour: practitioner end users (City University, 1995)

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Abstract

Evaluates, through deep log analysis, the impact of "Big Deal" agreements on the online searching behaviour of users of the Emerald digital library Web site, which provides access to more than 150 journals in the fields of business and information science. The purpose of the evaluation was to map the online information seeking behaviour of the digital library user and to see whether those signed-up to a Big Deal arrangement behaved any differently from the others. In general they did. The real surprise proved to be the strong consumer traits of the library's users. Research reported here refers to the first stage of a three-stage research project.

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Date

26. 2.2008 19:22:51

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Abstract

There is very little qualitative data on what impact the Internet is having on information seeking in the workplace. Using open-ended interviews, questionnaires and observation, the impact of the Internet on the British Media was assessed. The focus was largely on newspapers, with The Guardian being covered in some depth. Over 300 journalists and media librarians were surveyed. It was found that amongst traditional journalists use was light. Poor access to the Internet - and good access to other information resources - were largely the reasons for this. Of the journalists it was mainly the older and more senior journalists and the New Media journalists who used the Internet. Librarians were also significant users. Searching the World Wide Web was the principal Internet activity and use was generally conservative in character. Newspapers and official sites were favoured, and searches were mainly of a fact-checking nature. Email was used on a very limited scale and was not regarded as a serious journalistic tool. Non-users were partly put off by the Internet's potential for overloading them with information and its reputation for producing information of suspect quality. Users generally dismissed these concerns, dealing with potential overload and quality problems largely by using authoritative sites and exploiting the lower quality data where it was needed. Where the Internet has been used it has not been at the expense of other information sources or communication channels, but online hosts seem to be at most risk in the future.

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Abstract

According to estimates the mobile device will soon be the main platform for searching the web, and yet our knowledge of how mobile consumers use information, and how that differs from desktops/laptops users, is imperfect. The paper sets out to correct this through an analysis of the logs of a major cultural website, Europeana. The behavior of nearly 70,000 mobile users was examined over a period of more than a year and compared with that for PC users of the same site and for the same period. The analyses conducted include: size and growth of use, time patterns of use; geographical location of users, digital collections used; comparative information-seeking behavior using dashboard metrics, clustering of users according to their information seeking, and user satisfaction. The main findings were that mobile users were the fastest-growing group and will rise rapidly to a million by December 2012 and that their visits were very different in the aggregate from those arising from fixed platforms. Mobile visits could be described as being information "lite": typically shorter, less interactive, and less content viewed per visit. Use took a social rather than office pattern, with mobile use peaking at nights and weekends. The variation between different mobile devices was large, with information seeking on the iPad similar to that for PCs and laptops and that for smartphones very different indeed. The research further confirms that information-seeking behavior is platform-specific and the latest platforms are changing it all again. Websites will have to adapt.

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Date

23. 2.2009 17:22:41

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Date

9. 2.1997 18:44:22