Search (29 results, page 1 of 2)

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Abstract

Purpose With the shift to an information-based society and to the de-centralisation of information, information overload has attracted a growing interest in the computer and information science research communities. However, there is no clear understanding of the meaning of the term, and while there have been many proposed definitions, there is no consensus. The goal of this work was to define the concept of "information overload". In order to do so, a concept analysis using Rodgers' approach was performed. Design/methodology/approach A concept analysis using Rodgers' approach based on a corpus of documents published between 2010 and September 2020 was conducted. One surrogate for "information overload", which is "cognitive overload" was identified. The corpus of documents consisted of 151 documents for information overload and ten for cognitive overload. All documents were from the fields of computer science and information science, and were retrieved from three databases: Association for Computing Machinery (ACM) Digital Library, SCOPUS and Library and Information Science Abstracts (LISA). Findings The themes identified from the authors' concept analysis allowed us to extract the triggers, manifestations and consequences of information overload. They found triggers related to information characteristics, information need, the working environment, the cognitive abilities of individuals and the information environment. In terms of manifestations, they found that information overload manifests itself both emotionally and cognitively. The consequences of information overload were both internal and external. These findings allowed them to provide a definition of information overload. Originality/value Through the authors' concept analysis, they were able to clarify the components of information overload and provide a definition of the concept.

Date

22. 4.2023 19:27:56

Source

Journal of documentation. 79(2023) no.1, S.144-159

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Abstract

Reports on a theoretical model of structured document indexing and retrieval based on the Dempster-Schafer Theory of Evidence. Includes a description of the model of structured document retrieval, the representation of structured documents, the representation of individual components, how components are combined, details of the combination process, and how relevance is captured within the model. Also presents a detailed account of an implementation of the model, and an evaluation scheme designed to test the effectiveness of the model

Source

Journal of documentation. 54(1998) no.5, S.529-565

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Abstract

In this article, we investigate the criteria used by online searchers when assessing the relevance of Web pages for information-seeking tasks. Twenty-four participants were given three tasks each, and they indicated the Features of Web pages that they used when deciding about the usefulness of the pages in relation to the tasks. These tasks were presented within the context of a simulated work-task situation. We investigated the relative utility of features identified by participants (Web page content, structure, and quality) and how the importance of these features is affected by the type of information-seeking task performed and the stage of the search. The results of this study provide a set of criteria used by searchers to decide about the utility of Web pages for different types of tasks. Such criteria can have implications for the design of systems that use or recommend Web pages.

Source

Journal of the American Society for Information Science and Technology. 56(2005) no.4, S.327-344

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Abstract

This study explores the use of online newsgroups and discussion groups by people in situations of information poverty. Through a qualitative content analysis of 200 posts across Internet groups, we identify topics and information needs expressed by people who feel they have no other sources of support available to them. We uncover various health, well-being, social, and identity issues that are not only crucial to the lives of the people posting but which they are unwilling to risk revealing elsewhere-offering evidence that these online environments provide an outlet for the expression of critical and hidden information needs. To enable this analysis, we first describe our method for reliably identifying situations of information poverty in messages posted to these groups and outline our coding approach. Our work contributes to the study of both information seeking within the context of information poverty and the use of Internet groups as sources of information and support, bridging the two by exploring the manifestation of information poverty in this particular online setting.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.1, S.25-36

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Abstract

In this article, I propose the concept of resonance as a useful one for describing what it means to experience relevance. Based on an extensive interdisciplinary review, I provide a novel framework that presents resonance as a spectrum of experience with a multitude of outcomes ranging from a sense of harmony and coherence to life transformation. I argue that resonance has different properties to the more traditional interpretation of relevance and provides a better system of explanation of what it means to experience relevance. I show how traditional approaches to relevance and resonance work in a complementary fashion and outline how resonance may present distinct new lines of research into relevance theory.

Source

Journal of the Association for Information Science and Technology. 72(2021) no.5, S.554-569

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Abstract

This paper proposes a theory of life transitions focused on information behavior. Through a process of meta-ethnography, the paper transforms a series of influential theories and models into a theory of transitions for use in Information Science. This paper characterizes the psychological processes involved in transitions as consisting of three main stages, Understanding, Negotiating, and Resolving, each of which have qualitatively different information behaviors and which require different types of information support. The paper discusses the theoretical implications of this theory and proposes ways in which the theory can be used to provide practical support for those undergoing transitions.

Source

Journal of the Association for Information Science and Technology. 73(2022) no.4, S.579-593

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Abstract

Evaluation has always been a strong element of Information Retrieval (IR) research, much of our focus being on how we evaluate IR algorithms. As a research field we have benefited greatly from initiatives such as Cranfield, TREC, CLEF and INEX that have added to our knowledge of how to create test collections, the reliability of system-based evaluation criteria and our understanding of how to interpret the results of an algorithmic evaluation. In contrast, evaluations whose main focus is the user experience of searching have not yet reached the same level of maturity. Such evaluations are complex to create and assess due to the increased number of variables to incorporate within the study, the lack of standard tools available (for example, test collections) and the difficulty of selecting appropriate evaluation criteria for study. In spite of the complicated nature of user-centred evaluations, this form of evaluation is necessary to understand the effectiveness of individual IR systems and user search interactions. The growing incorporation of users into the evaluation process reflects the changing nature of IR within society; for example, more and more people have access to IR systems through Internet search engines but have little training or guidance in how to use these systems effectively. Similarly, new types of search system and new interactive IR facilities are becoming available to wide groups of end-users. In this special topic issue we present papers that tackle the methodological issues of evaluating interactive search systems. Methodologies can be presented at different levels; the papers by Blandford et al. and Petrelli present whole methodological approaches for evaluating interactive systems whereas those by Göker and Myrhaug and López Ostenero et al., consider what makes an appropriate evaluation methodological approach for specific retrieval situations. Any methodology must consider the nature of the methodological components, the instruments and processes by which we evaluate our systems. A number of papers have examined these issues in detail: Käki and Aula focus on specific methodological issues for the evaluation of Web search interfaces, Lopatovska and Mokros present alternate measures of retrieval success, Tenopir et al. examine the affective and cognitive verbalisations that occur within user studies and Kelly et al. analyse questionnaires, one of the basic tools for evaluations. The range of topics in this special issue as a whole nicely illustrates the variety and complexity by which user-centred evaluation of IR systems is undertaken.

Footnote

Einleitung eines Themenbereichs: Evaluation of Interactive Information Retrieval Systems

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Abstract

In this paper we investigate how information surrogates might be useful in exploratory search and what information it is useful for a surrogate to contain. By comparing assessments based on artificially created information surrogates, we investigate the effect of the source of information, the quality of an information source and the date of information upon the assessment process. We also investigate how varying levels of topical knowledge, assessor confidence and prior expectation affect the assessment of information surrogates. We show that both types of contextual information affect how the information surrogates are judged and what actions are performed as a result of the surrogates.

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Abstract

Relevance is the distinguishing feature of IR research. It is the intricacy of relevance, and its basis in human decision-making, which defines and shapes our research field. Relevance as a concept cuts across the spectrum of information seeking and IR research from investigations into information seeking behaviours to theoretical models of IR. Given their mutual dependence on relevance we might predict a strong relationship between information seeking and retrieval in how they regard and discuss the role of relevance within our research programmes. However often, too often, information seeking and IR have been continued as independent research traditions: IR research ignoring the extensive, user-based frameworks developed by information seeking and information seeking underestimating the influence of IR systems and interfaces within the information seeking process. When these two disciplines come together we often find the strongest research, research that is motivated by an understanding of what cognitive processes require support during information seeking, and an understanding of how this support might be provided by an IR system. The aim of this chapter is to investigate this common ground of research, in particular to examine the central notion of relevance that underpins both information seeking and IR research. It seeks to investigate how our understanding of relevance as a process of human decision making can, and might, influence our design of interactive IR systems. It does not cover every area of IR research, or each area in the same depth; rather we try to single out the areas where the nature of relevance, and its implications, is driving the research agenda. We start by providing a brief introduction to how relevance has been treated so far in the literature and then consider the key areas where issues of relevance are of current concern. Specifically the chapter discusses the difficulties of making and interpreting relevance assessments, the role and meaning of differentiated relevance assessments, the specific role of time within information seeking, and the large, complex issue of relevance within evaluations of IR systems. In each area we try to establish where the two fields of IR and information seeking are establishing fruitful collaborations, where there is a gap for prospective collaboration and the possible difficulties in establishing mutual aims.

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Abstract

Eye movement data can provide an in-depth view of human reasoning and the decision-making process, and modern information retrieval (IR) research can benefit from the analysis of this type of data. The aim of this research was to examine the relationship between relevance criteria use and visual behavior in the context of predictive relevance judgments. To address this objective, a multimethod research design was employed that involved observation of participants' eye movements, talk-aloud protocols, and postsearch interviews. Specifically, the results reported in this article came from the analysis of 281 predictive relevance judgments made by 24 participants using the Google search engine. We present a novel stepwise methodological framework for the analysis of relevance judgments and eye movements on the Web and show new patterns of relevance criteria use during predictive relevance judgment. For example, the findings showed an effect of ranking order and surrogate components (Title, Summary, and URL) on the use of relevance criteria. Also, differences were observed in the cognitive effort spent between very relevant and not relevant judgments. We conclude with the implications of this study for IR research.

Source

Journal of the American Society for Information Science and Technology. 63(2012) no.9, S.1728-1746

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Abstract

This study investigates the information needs of young first time mothers through a qualitative content analysis of 266 selected posts to a major online discussion group. Our analysis reveals three main categories of need: needs around how to create a positive environment for a child, needs around a mother's relationships and well-being and needs around child development and health. We demonstrate the similarities of this scheme to needs uncovered in other studies and how our classification of needs is more comprehensive than those in previous studies. A critical distinction in our results is between two types of need presentation, distinguishing between situational and informational needs. Situational needs are narrative descriptions of a problematic situations whereas informational needs are need statements with a clear request. Distinguishing between these two types of needs sheds new light on how information needs develop. We conclude with a discussion on the implication of our results for young mothers and information providers.

Source

Journal of the Association for Information Science and Technology. 69(2018) no.8, S.985-995

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Abstract

Purpose - The purpose of this paper is to examine how various types of TREC data can be used to better understand relevance and serve as test-bed for exploring relevance. The author proposes that there are many interesting studies that can be performed on the TREC data collections that are not directly related to evaluating systems but to learning more about human judgements of information and relevance and that these studies can provide useful research questions for other types of investigation. Design/methodology/approach - Through several case studies the author shows how existing data from TREC can be used to learn more about the factors that may affect relevance judgements and interactive search decisions and answer new research questions for exploring relevance. Findings - The paper uncovers factors, such as familiarity, interest and strictness of relevance criteria, that affect the nature of relevance assessments within TREC, contrasting these against findings from user studies of relevance. Research limitations/implications - The research only considers certain uses of TREC data and assessment given by professional relevance assessors but motivates further exploration of the TREC data so that the research community can further exploit the effort involved in the construction of TREC test collections. Originality/value - The paper presents an original viewpoint on relevance investigations and TREC itself by motivating TREC as a source of inspiration on understanding relevance rather than purely as a source of evaluation material.

Content

Beitrag in einem Special Issue: Festschrift in honour of Nigel Ford

Source

Journal of documentation. 70(2014) no.6, S.1098-1117

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Abstract

Documents often display a structure, e.g. several sections, each with several subsections and so on. Taking into account the structure of a document allows the retrieval process to focus on those parts of the document that are most relevant to an information need. In previous work, we developed a model for the representation and the retrieval of structured documents. This paper reports the first experimental study of the effectiveness and applicability of the model

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Abstract

Ruthven, Lalmas, and van Rijsbergen use traditional term importance measures like inverse document frequency, noise, based upon in-document frequency, and term frequency supplemented by theme value which is calculated from differences of expected positions of words in a text from their actual positions, on the assumption that even distribution indicates term association with a main topic, and context, which is based on a query term's distance from the nearest other query term relative to the average expected distribution of all query terms in the document. They then define document characteristics like specificity, the sum of all idf values in a document over the total terms in the document, or document complexity, measured by the documents average idf value; and information to noise ratio, info-noise, tokens after stopping and stemming over tokens before these processes, measuring the ratio of useful and non-useful information in a document. Retrieval tests are then carried out using each characteristic, combinations of the characteristics, and relevance feedback to determine the correct combination of characteristics. A file ranks independently of query terms by both specificity and info-noise, but if presence of a query term is required unique rankings are generated. Tested on five standard collections the traditional characteristics out preformed the new characteristics, which did, however, out preform random retrieval. All possible combinations of characteristics were also tested both with and without a set of scaling weights applied. All characteristics can benefit by combination with another characteristic or set of characteristics and performance as a single characteristic is a good indicator of performance in combination. Larger combinations tended to be more effective than smaller ones and weighting increased precision measures of middle ranking combinations but decreased the ranking of poorer combinations. The best combinations vary for each collection, and in some collections with the addition of weighting. Finally, with all documents ranked by the all characteristics combination, they take the top 30 documents and calculate the characteristic scores for each term in both the relevant and the non-relevant sets. Then taking for each query term the characteristics whose average was higher for relevant than non-relevant documents the documents are re-ranked. The relevance feedback method of selecting characteristics can select a good set of characteristics for query terms.

Source

Journal of the American Society for Information Science and technology. 53(2002) no.5, S.378-396

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Imprint

Gaithersburgh, MD : National Institute of Standards and Technology

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Abstract

In this article, the authors discuss reretrieving personal information objects and relate the task to recovering from lapse(s) in memory. They propose that memory lapses impede users from successfully refinding the information they need. Their hypothesis is that by learning more about memory lapses in noncomputing contexts and about how people cope and recover from these lapses, we can better inform the design of personal information management (PIM) tools and improve the user's ability to reaccess and reuse objects. They describe a diary study that investigates the everyday memory problems of 25 people from a wide range of backgrounds. Based on the findings, they present a series of principles that they hypothesize will improve the design of PIM tools. This hypothesis is validated by an evaluation of a tool for managing personal photographs, which was designed with respect to the authors' findings. The evaluation suggests that users' performance when refinding objects can be improved by building personal information management tools to support characteristics of human memory.

Source

Journal of the American Society for Information Science and Technology. 58(2007) no.7, S.924-946

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Abstract

The thesis of this study is to propose an extended methodology for laboratory based Information Retrieval evaluation under incomplete relevance assessments. This new methodology aims to identify potential uncertainty during system comparison that may result from incompleteness. The adoption of this methodology is advantageous, because the detection of epistemic uncertainty - the amount of knowledge (or ignorance) we have about the estimate of a system's performance - during the evaluation process can guide and direct researchers when evaluating new systems over existing and future test collections. Across a series of experiments we demonstrate how this methodology can lead towards a finer grained analysis of systems. In particular, we show through experimentation how the current practice in Information Retrieval evaluation of using a measurement depth larger than the pooling depth increases uncertainty during system comparison.

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Abstract

This study investigates the emotional content of 174 posts from 162 posters to online forums made by young (age 14-21) first-time mothers to understand what emotions are expressed in these posts and how these emotions interact with the types of posts and the indicators of Information Poverty within the posts. Using textual analyses we provide a classification of emotions within posts across three main themes of interaction emotions, response emotions, and preoccupation emotions and show that many requests for information by young first-time mothers are motivated by negative emotions. This has implications for how moderators of online news groups respond to online request for help and for understanding how to support vulnerable young parents.

Source

Journal of the Association for Information Science and Technology. 69(2018) no.9, S.1073-1083

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Abstract

Purpose - The purpose of this paper is to examine how different aspects of an assessor's context, in particular their knowledge of a search topic, their interest in the search topic and their confidence in assessing relevance for a topic, affect the relevance judgements made and the assessor's ability to predict which documents they will assess as being relevant. Design/methodology/approach - The study was conducted as part of the Text REtrieval Conference (TREC) HARD track. Using a specially constructed questionnaire information was sought on TREC assessors' personal context and, using the TREC assessments gathered, the responses were correlated to the questionnaire questions and the final relevance decisions. Findings - This study found that each of the three factors (interest, knowledge and confidence) had an affect on how many documents were assessed as relevant and the balance between how many documents were marked as marginally or highly relevant. Also these factors are shown to affect an assessors' ability to predict what information they will finally mark as being relevant. Research limitations/implications - The major limitation is that the research is conducted within the TREC initiative. This means that we can report on results but cannot report on discussions with the assessors. The research implications are numerous but mainly on the effect of personal context on the outcomes of a user study. Practical implications - One major consequence is that we should take more account of how we construct search tasks for IIR evaluation to create tasks that are interesting and relevant to experimental subjects. Originality/value - Examining different search variables within one study to compare the relative effects on these variables on the search outcomes.

Source

Journal of documentation. 63(2007) no.4, S.482-504

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Abstract

The aim of the work described in this paper is to evaluate the influencing effects of query-biased summaries in web searching. For this purpose, a summarisation system has been developed, and a summary tailored to the user's query is generated automatically for each document retrieved. The system aims to provide both a better means of assessing document relevance than titles or abstracts typical of many web search result lists. Through visiting each result page at retrieval-time, the system provides the user with an idea of the current page content and thus deals with the dynamic nature of the web. To examine the effectiveness of this approach, a task-oriented, comparative evaluation between four different web retrieval systems was performed; two that use query-biased summarisation, and two that use the standard ranked titles/abstracts approach. The results from the evaluation indicate that query-biased summarisation techniques appear to be more useful and effective in helping users gauge document relevance than the traditional ranked titles/abstracts approach. The same methodology was used to compare the effectiveness of two of the web's major search engines; AltaVista and Google.