Search (43 results, page 3 of 3)

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Abstract

In this opinion paper, we argue that global health crises are also information crises. Using as an example the coronavirus disease 2019 (COVID-19) epidemic, we (a) examine challenges associated with what we term "global information crises"; (b) recommend changes needed for the field of information science to play a leading role in such crises; and (c) propose actionable items for short- and long-term research, education, and practice in information science.

Source

Journal of the Association for Information Science and Technology. 71(2020) no.12, S.1419-1423

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Abstract

Searches for specific factual health information constitute a significant part of consumer health information requests, but little is known about how users search for such information. This study attempts to fill this gap by observing users' behavior while using MedlinePlus to search for specific health information. Nineteen students participated in the study, and each performed 12 specific tasks. During the search process, they submitted short queries or complete questions, and they examined less than 1 result per search. Participants rarely reformulated queries; when they did, they tended to make a query more specific or more general, or iterate in different ways. Participants also browsed, primarily relying on the alphabetical list and the anatomical classification, to navigate to specific health topics. Participants overall had a positive experience with MedlinePlus, and the experience was significantly correlated with task difficulty and participants' spatial abilities. The results suggest that, to better support specific item search in the health domain, systems could provide a more "natural" interface to encourage users to ask questions; effective conceptual hierarchies could be implemented to help users reformulate queries; and the search results page should be reconceptualized as a place for accessing answers rather than documents. Moreover, multiple schemas should be provided to help users navigate to a health topic. The results also suggest that users' experience with information systems in general and health-related systems in particular should be evaluated in relation to contextual factors, such as task features and individual differences.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.1, S.53-68

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Abstract

This article explores how to develop complex data driven user models that go beyond the bag of words model and topical relevance. We propose to learn from rich user specific information and to satisfy complex user criteria under the graphical modelling framework. We carried out a user study with a web based personal news filtering system, and collected extensive user information, including explicit user feedback, implicit user feedback and some contextual information. Experimental results on the data set collected demonstrate that the graphical modelling approach helps us to better understand the complex domain. The results also show that the complex data driven user modelling approach can improve the adaptive information filtering performance. We also discuss some practical issues while learning complex user models, including how to handle data noise and the missing data problem.