-
Knowledge management : concepts and best practices (2003)
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- Abstract
- The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results an business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from pricewinning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospate plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results an KM from EFQM, OECD and an "The Future of Knowledge Management" are presented. The book concludes with an overview an research funded by the European Commission in order to make "KM Made in Europe" a reality.
- LCSH
- Knowledge management
Knowledge management / Europe / Case studies
- Subject
- Knowledge management
Knowledge management / Europe / Case studies
- Theme
- Information Resources Management
-
Research and advanced technology for digital libraries : 10th European conference ; proceedings / ECDL 2006, Alicante, Spain, September 17 - 22, 2006 ; proceedings (2006)
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- Abstract
- This book constitutes the refereed proceedings of the 10th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2006, held in Alicante, Spain in September 2006. The 36 revised full papers presented together with the extended abstracts of 18 demo papers and 15 revised poster papers were carefully reviewed and selected from a total of 159 submissions. The papers are organized in topical sections on architectures, preservation, retrieval, applications, methodology, metadata, evaluation, user studies, modeling, audiovisual content, and language technologies.
- Content
- Inhalt u.a.: Architectures I Preservation Retrieval - The Use of Summaries in XML Retrieval / Zoltdn Szldvik, Anastasios Tombros, Mounia Laimas - An Enhanced Search Interface for Information Discovery from Digital Libraries / Georgia Koutrika, Alkis Simitsis - The TIP/Greenstone Bridge: A Service for Mobile Location-Based Access to Digital Libraries / Annika Hinze, Xin Gao, David Bainbridge Architectures II Applications Methodology Metadata Evaluation User Studies Modeling Audiovisual Content Language Technologies - Incorporating Cross-Document Relationships Between Sentences for Single Document Summarizations / Xiaojun Wan, Jianwu Yang, Jianguo Xiao - Semantic Web Techniques for Multiple Views on Heterogeneous Collections: A Case Study / Marjolein van Gendt, Antoine Isaac, Lourens van der Meij, Stefan Schlobach Posters - A Tool for Converting from MARC to FRBR / Trond Aalberg, Frank Berg Haugen, Ole Husby
- LCSH
- Digital libraries / Europe / Congresses
Bibliothèques virtuelles / Europe / Congrès
- Subject
- Digital libraries / Europe / Congresses
Bibliothèques virtuelles / Europe / Congrès
-
¬The Internet library : case studies of library Internet management and use (1994)
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-
Research and advanced technology for digital libraries : 9th European conference, ECDL 2005, Vienna, Austria, September 18 - 23, 2005 ; proceedings (2005)
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- Abstract
- This book constitutes the refereed proceedings of the 9th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2005, held in Vienna, Austria in September 2005. The 41 revised full papers presented together with 2 panel papers and 30 revised poster papers were carefully reviewed and selected from a total of 162 submissions. The papers are organized in topical sections on digital library models and architectures, multimedia and hypermedia digital libraries, XML, building digital libraries, user studies, digital preservation, metadata, digital libraries and e-learning, text classification in digital libraries, searching, and text digital libraries.
- Content
- Inhalt u.a.: - Digital Library Models and Architectures - Multimedia and Hypermedia Digital Libraries - XML - Building Digital Libraries - User Studies - Digital Preservation - Metadata - Digital Libraries and e-Learning - Text Classification in Digital Libraries - Searching - - Focused Crawling Using Latent Semantic Indexing - An Application for Vertical Search Engines / George Almpanidis, Constantine Kotropoulos, Ioannis Pitas - - Active Support for Query Formulation in Virtual Digital Libraries: A Case Study with DAFFODIL / Andre Schaefer, Matthias Jordan, Claus-Peter Klas, Norbert Fuhr - - Expression of Z39.50 Supported Search Capabilities by Applying Formal Descriptions / Michalis Sfakakis, Sarantos Kapidakis - Text Digital Libraries
- LCSH
- Digital libraries / Europe / Congresses
- Subject
- Digital libraries / Europe / Congresses
-
Online information services in the social sciences : from practice to need, from need to service (2004)
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- Abstract
- Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based an actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws an these case studies to outline the main issues facing service providers: such as usability, meta-data and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.
- Content
- Key features - Case studies show how - in practical terms - information science issues relate to users' behaviour - The book is written by experts in the field, with each chapter drawing an both case studies and extensive experience in the field - The book can be used as a detailed reference or an overview The Authors The contributors to the book are based at the Institute for Learning and Research Technology, University of Bristol, UK and are responsible for developing and running national online services. The book is edited by Dr Jacobs, an experienced information professional who has worked both in traditional libraries and an national projects and online services. Readership The book is aimed at anyone providing an online service to Chose using social science information, including information officers, librarians and knowledge managers, together with related IT managers and students of LIS at undergraduate and postgraduate level. Contents Section 1 - case studies, describing how information is used in the health, government, academic, trades union, media and other sectors, with particular attention to online information practices. Section 2 - drawing the lessons from the case studies. Section 3 - the major issues facing service providers, including selection, metadata, usability, accessibility, management, and building user skills. Section 4 - the future, covering both technological developments such as the semantic web and portals, and organisational issues such as the changing role of the information professional.
-
Creating Web-accessible databases : case studies for libraries, museums, and other nonprofits (2001)
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- Date
- 22. 3.2008 12:21:28
-
Research and advanced technology for digital libraries : 7th European conference, ECDL2003 Trondheim, Norway, August 17-22, 2003. Proceedings (2003)
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- Abstract
- This book constitutes the refereed proceedings of the 7th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2003, held in Trondheim, Norway in August 2003. The 39 revised full papers and 8 revised short papers presented were carefully reviewed and selected from 161 submissions. The papers are organized in topical sections on uses, users, and user interfaces; metadata applications; annotation and recommendation; automatic classification and indexing; Web technologies; topical crawling and subject gateways; architectures and systems; knowledge organization; collection building and management; information retrieval; digital preservation; and indexing and searching of special documents and collection information.
- Content
- Inhalt: Uses, Users, and User Interaction Metadata Applications - Semantic Browsing / Alexander Faaborg, Carl Lagoze Annotation and Recommendation Automatic Classification and Indexing - Cross-Lingual Text Categorization / Nuria Bel, Cornelis H.A. Koster, Marta Villegas - Automatic Multi-label Subject Indexing in a Multilingual Environment / Boris Lauser, Andreas Hotho Web Technologies Topical Crawling, Subject Gateways - VASCODA: A German Scientific Portal for Cross-Searching Distributed Digital Resource Collections / Heike Neuroth, Tamara Pianos Architectures and Systems Knowledge Organization: Concepts - The ADEPT Concept-Based Digital Learning Environment / T.R. Smith, D. Ancona, O. Buchel, M. Freeston, W. Heller, R. Nottrott, T. Tierney, A. Ushakov - A User Evaluation of Hierarchical Phrase Browsing / Katrina D. Edgar, David M. Nichols, Gordon W. Paynter, Kirsten Thomson, Ian H. Witten - Visual Semantic Modeling of Digital Libraries / Qinwei Zhu, Marcos Andre Gongalves, Rao Shen, Lillian Cassell, Edward A. Fox Collection Building and Management Knowledge Organization: Authorities and Works - Automatic Conversion from MARC to FRBR / Christian Monch, Trond Aalberg Information Retrieval in Different Application Areas Digital Preservation Indexing and Searching of Special Document and Collection Information
- LCSH
- Digital libraries / Europe / Congresses
- Subject
- Digital libraries / Europe / Congresses
-
ASIS'91: systems understanding people : Proceedings of the 54th ASIS Annual Meeting, Washington, DC, 27.-31.10.1991 (1991)
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- Content
- Enthält u.a. die Beiträge: AUSTER, E. u. C.W. CHOO: Environmental scanning: a conceptual framework for studying the information seeking behavior of executives; BROWN, M.E.: A general model of information-seeking behavior; MARCHIONINI, G. u. P. LIEBSCHER: Performance in electronic encyclopedias: implications for adaptive systems; MARCUS, R.S.: Computer and human understanding in intelligent retrieval assistance; FLORIAN, D.: Understanding and overcoming cultural barriers in information systems; NEWBY, G.B., M.S. NILAN u. L.M. DUVALL: Toward a reassessment of individual differences for information systems: the power of user-based situational predictors; SARACEVIC, T.: Individual differences in organizing, searching and retrieving information; HOWARD, D.L.: What the eye sees while predicting a documents's pertinence from its citation; JANES, J.W.: An alternative to precision; ADI, T. u. O.K. EWELL: A new mathematical model of an ancient paradigm for information processing; NEWBY, G.B.: Navigation: a fundamental concept for information systems with implications for information retrieval; FROEHLICH, T.J.: Towards a better conceptual framework for understanding relevance for information science research;SCHAMBER, L.: Users' criteria for evaluation in a multimedia environment; CASE, D.O.: An example of the social construction of information technologies: videotex in the United States and Europe; VIZINE-GOETZ, D. u. K.M. DRABENSTOTT: Computer and manual analysis of subject terms entered by online catalog users; BORGMAN, C.L., A.L. GALLAGHER, V.A. WALTER u. J. ROSENBERG: The Science Library Catalog project: comparison of children's searching behavior in hypertext and a keyword search system; HERT, C.A. u. M.S. NILAN: User-based information retrieval system interface evaluation: an examination of an on-line public access catalog; KALIN, S.W.: The searching behavior of remote users: a study of one online public access catalog (OPAC); WARNER, A.J. u. P.H. WENZEL: A linguistic analysis and categorization of nominal expressions; HAAS, S.W.: Sublanguage analysis using the case hierarchy; PALMQUIST, R.A. u. G.M. SINKANKAS: Client needs without clients: can we understand information needs without clients present to explain them?; HERSH, W.R. u. D.H. HICKMAN: A comparative analysis of retrieval effectiveness for three methods of indexing AIDS-related abstracts; LOGAN, E.L. u. M.L. PAO: Identification of key authors in a collaborative network; BONZI, S. u. D.L. DAY: Faculty productivity as a function of cohort group, discipline, and academic age; BROWN, M.E.: Design for a bibliographic database for non-professional users; BALARAMAN, K.: End-user studies in CD-ROM environment: work in progress; BROWN, M.E.: Library attractibility based on social styles of users; WILDEMUTH, B.M., E.K. JACOB et al.: A detailed analysis of end-user search behaviors; SHNEIDERMAN, B.: Visual user interfaces for information exploration; BELKIN, N.J.: Understanding user-intermediary dialogues from multiple perspectives
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Subject retrieval in a networked environment : Proceedings of the IFLA Satellite Meeting held in Dublin, OH, 14-16 August 2001 and sponsored by the IFLA Classification and Indexing Section, the IFLA Information Technology Section and OCLC (2003)
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- Content
- Enthält die Beiträge: Devadason, F.J., N. Intaraksa u. P. Patamawongjariya u.a.: Faceted indexing application for organizing and accessing internet resources; Nicholson, D., S. Wake: HILT: subject retrieval in a distributed environment; Olson, T.: Integrating LCSH and MeSH in information systems; Kuhr, P.S.: Putting the world back together: mapping multiple vocabularies into a single thesaurus; Freyre, E., M. Naudi: MACS : subject access across languages and networks; McIlwaine, I.C.: The UDC and the World Wide Web; Garrison, W.A.: The Colorado Digitization Project: subject access issues; Vizine-Goetz, D., R. Thompson: Towards DDC-classified displays of Netfirst search results: subject access issues; Godby, C.J., J. Stuler: The Library of Congress Classification as a knowledge base for automatic subject categorization: subject access issues; O'Neill, E.T., E. Childress u. R. Dean u.a.: FAST: faceted application of subject terminology; Bean, C.A., R. Green: Improving subject retrieval with frame representation; Zeng, M.L., Y. Chen: Features of an integrated thesaurus management and search system for the networked environment; Hudon, M.: Subject access to Web resources in education; Qin, J., J. Chen: A multi-layered, multi-dimensional representation of digital educational resources; Riesthuis, G.J.A.: Information languages and multilingual subject access; Geisselmann, F.: Access methods in a database of e-journals; Beghtol, C.: The Iter Bibliography: International standard subject access to medieval and renaissance materials (400-1700); Slavic, A.: General library classification in learning material metadata: the application in IMS/LOM and CDMES metadata schemas; Cordeiro, M.I.: From library authority control to network authoritative metadata sources; Koch, T., H. Neuroth u. M. Day: Renardus: Cross-browsing European subject gateways via a common classification system (DDC); Olson, H.A., D.B. Ward: Mundane standards, everyday technologies, equitable access; Burke, M.A.: Personal Construct Theory as a research tool in Library and Information Science: case study: development of a user-driven classification of photographs
- Footnote
- Rez. in: KO 31(2004) no.2, S.117-118 (D. Campbell): "This excellent volume offers 22 papers delivered at an IFLA Satellite meeting in Dublin Ohio in 2001. The conference gathered together information and computer scientists to discuss an important and difficult question: in what specific ways can the accumulated skills, theories and traditions of librarianship be mobilized to face the challenges of providing subject access to information in present and future networked information environments? The papers which grapple with this question are organized in a surprisingly deft and coherent way. Many conferences and proceedings have unhappy sessions that contain a hodge-podge of papers that didn't quite fit any other categories. As befits a good classificationist, editor I.C. McIlwaine has kept this problem to a minimum. The papers are organized into eight sessions, which split into two broad categories. The first five sessions deal with subject domains, and the last three deal with subject access tools. The five sessions and thirteen papers that discuss access in different domains appear in order of in creasing intension. The first papers deal with access in multilingual environments, followed by papers an access across multiple vocabularies and across sectors, ending up with studies of domain-specific retrieval (primarily education). Some of the papers offer predictably strong work by scholars engaged in ongoing, long-term research. Gerard Riesthuis offers a clear analysis of the complexities of negotiating non-identical thesauri, particularly in cases where hierarchical structure varies across different languages. Hope Olson and Dennis Ward use Olson's familiar and welcome method of using provocative and unconventional theory to generate meliorative approaches to blas in general subject access schemes. Many papers, an the other hand, deal with specific ongoing projects: Renardus, The High Level Thesaurus Project, The Colorado Digitization Project and The Iter Bibliography for medieval and Renaissance material. Most of these papers display a similar structure: an explanation of the theory and purpose of the project, an account of problems encountered in the implementation, and a discussion of the results, both promising and disappointing, thus far. Of these papers, the account of the Multilanguage Access to Subjects Project in Europe (MACS) deserves special mention. In describing how the project is founded an the principle of the equality of languages, with each subject heading language maintained in its own database, and with no single language used as a pivot for the others, Elisabeth Freyre and Max Naudi offer a particularly vivid example of the way the ethics of librarianship translate into pragmatic contexts and concrete procedures. The three sessions and nine papers devoted to subject access tools split into two kinds: papers that discuss the use of theory and research to generate new tools for a networked environment, and those that discuss the transformation of traditional subject access tools in this environment. In the new tool development area, Mary Burke provides a promising example of the bidirectional approach that is so often necessary: in her case study of user-driven classification of photographs, she user personal construct theory to clarify the practice of classification, while at the same time using practice to test the theory. Carol Bean and Rebecca Green offer an intriguing combination of librarianship and computer science, importing frame representation technique from artificial intelligence to standardize syntagmatic relationships to enhance recall and precision.
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Bibliographic access in Europe : First Int. Conference. The Proc. of a Conf. organized by the Centre for Bibliographic Management and held at the Univ. of Bath, 14.-17.9.1989 (1990)
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¬The changing face of reference : electronic reference service case studies (1998)
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- Footnote
- Issue devoted in part to papers presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
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Towards the Semantic Web : ontology-driven knowledge management (2004)
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- Abstract
- With the current changes driven by the expansion of the World Wide Web, this book uses a different approach from other books on the market: it applies ontologies to electronically available information to improve the quality of knowledge management in large and distributed organizations. Ontologies are formal theories supporting knowledge sharing and reuse. They can be used to explicitly represent semantics of semi-structured information. These enable sophisticated automatic support for acquiring, maintaining and accessing information. Methodology and tools are developed for intelligent access to large volumes of semi-structured and textual information sources in intra- and extra-, and internet-based environments to employ the full power of ontologies in supporting knowledge management from the information client perspective and the information provider. The aim of the book is to support efficient and effective knowledge management and focuses on weakly-structured online information sources. It is aimed primarily at researchers in the area of knowledge management and information retrieval and will also be a useful reference for students in computer science at the postgraduate level and for business managers who are aiming to increase the corporations' information infrastructure. The Semantic Web is a very important initiative affecting the future of the WWW that is currently generating huge interest. The book covers several highly significant contributions to the semantic web research effort, including a new language for defining ontologies, several novel software tools and a coherent methodology for the application of the tools for business advantage. It also provides 3 case studies which give examples of the real benefits to be derived from the adoption of semantic-web based ontologies in "real world" situations. As such, the book is an excellent mixture of theory, tools and applications in an important area of WWW research. * Provides guidelines for introducing knowledge management concepts and tools into enterprises, to help knowledge providers present their knowledge efficiently and effectively. * Introduces an intelligent search tool that supports users in accessing information and a tool environment for maintenance, conversion and acquisition of information sources. * Discusses three large case studies which will help to develop the technology according to the actual needs of large and or virtual organisations and will provide a testbed for evaluating tools and methods. The book is aimed at people with at least a good understanding of existing WWW technology and some level of technical understanding of the underpinning technologies (XML/RDF). It will be of interest to graduate students, academic and industrial researchers in the field, and the many industrial personnel who are tracking WWW technology developments in order to understand the business implications. It could also be used to support undergraduate courses in the area but is not itself an introductory text.
- Content
- Inhalt: OIL and DAML + OIL: Ontology Languages for the Semantic Web (pages 11-31) / Dieter Fensel, Frank van Harmelen and Ian Horrocks A Methodology for Ontology-Based Knowledge Management (pages 33-46) / York Sure and Rudi Studer Ontology Management: Storing, Aligning and Maintaining Ontologies (pages 47-69) / Michel Klein, Ying Ding, Dieter Fensel and Borys Omelayenko Sesame: A Generic Architecture for Storing and Querying RDF and RDF Schema (pages 71-89) / Jeen Broekstra, Arjohn Kampman and Frank van Harmelen Generating Ontologies for the Semantic Web: OntoBuilder (pages 91-115) / R. H. P. Engels and T. Ch. Lech OntoEdit: Collaborative Engineering of Ontologies (pages 117-132) / York Sure, Michael Erdmann and Rudi Studer QuizRDF: Search Technology for the Semantic Web (pages 133-144) / John Davies, Richard Weeks and Uwe Krohn Spectacle (pages 145-159) / Christiaan Fluit, Herko ter Horst, Jos van der Meer, Marta Sabou and Peter Mika OntoShare: Evolving Ontologies in a Knowledge Sharing System (pages 161-177) / John Davies, Alistair Duke and Audrius Stonkus Ontology Middleware and Reasoning (pages 179-196) / Atanas Kiryakov, Kiril Simov and Damyan Ognyanov Ontology-Based Knowledge Management at Work: The Swiss Life Case Studies (pages 197-218) / Ulrich Reimer, Peter Brockhausen, Thorsten Lau and Jacqueline R. Reich Field Experimenting with Semantic Web Tools in a Virtual Organization (pages 219-244) / Victor Iosif, Peter Mika, Rikard Larsson and Hans Akkermans A Future Perspective: Exploiting Peer-To-Peer and the Semantic Web for Knowledge Management (pages 245-264) / Dieter Fensel, Steffen Staab, Rudi Studer, Frank van Harmelen and John Davies Conclusions: Ontology-driven Knowledge Management - Towards the Semantic Web? (pages 265-266) / John Davies, Dieter Fensel and Frank van Harmelen
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Social capital and information technology (2004)
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- Footnote
- Rez. in: JASIST 57(2006) no.5, S.723-724 (P. Galloway): "This collection consists of 14 chapters that bring together the two universes of discourse named in the title. Social Capital and Information Technology, under the editorship of a sociologist (Marleen Huysman) and a computer scientist (Volker Wulf) who had both begun to see the importance of social ties to the success of knowledge management/ knowledge sharing systems when they met and shared their interests. Its aim is chiefly to introduce the concept of social capital to information scientists and to demonstrate through a series of case studies how it can serve to explain the success or failure of information and communication technology systems, and even to assist in the building or improvement of such systems. Case studies range across many fields: KarEllen Bear Dog breeders' databases, multiple-sport athletes' newsgroups. a network supporting Iranian NGOs, B2B software for geographical business clusters, and after-.school computer labs for children. Of the papers gathered here most were presented at an Amsterdam workshop in 2002 focused on knowledge management and social capital, whereas a few others, concentrating more directly on societal issues, were invited by the editors to leaven the mix. The result is a readable collection that marks a promising hybrid direction in information research, still characterized by what the Editors term an "absolute lack of closure." The influence of knowledge management and informal learning threads is dominant, because the unit of analysis in all the studies is a definable user community. Examples all assume networked environ-ments and computer-mediated communication. though they do not always prove that such technologies are the best way to solve problems. The network, however, is the bridging metaphor between the social and the technological.
The book is divided into three sections reflecting three main streams of research. After a cogent general review of the literature by the editors, the first section. "Social Capital in Civic Engagement.. shows how information technologies can alter existing social contexts, sometimes reinforcing existing ties, sometimes discouraging others. In this section the standout essay by Anita Blanched examines a newsgroup for multiple-sport athletes and shows that much of the continuing effectiveness of their technology-mediated communication stems from face-to-face contacts. established by some of the members, whose effects enter recursively into the ongoing online community dialogue. The second section, "Social Capital in Knowledge Sharing," is strong on the knowledge management problem of knowledge sharing: how to get people together who need to exchange knowledge hut have no prior awareness of each other. Bart van den Hooff. Jan de Ridder. and Eline Aukema in "Exploring the Eagerness to Share Knowledge." offer the interesting finding that knowledge sharing may depend more significantly on the eagerness of some members of a network to share than on the more passive willingness to share. More abstractly but quite fundamentally for the hook. Huysman offers an essay making the case for social capital analysis as a prerequisite for system design. effectively articulating the often compartmentalized information technology. management. and individual learning issues in the knowledge sharing problem. The final section, "Applications of IT." focuses on established applications, most involved with informal learning. ... Nevertheless. there is much in the volume of interest to information systems designers and students of information science. The general emphasis on the social context of information systems as a major element in their effectiveness, although not stunningly new, is nevertheless usefully operationalized through the concept of social capital, and the wealth of examples and compendium of references brought together in this hook make it a useful tool for gaining access to the approach and the relevant literature."
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Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992)
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- Content
- Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
- Theme
- Information Resources Management
-
E-learning for management and marketing in libraries : papers presented at the IFLA satellite meeting, Section Management & Marketing, Geneva, Switzerland, July 28 - 30, 2003 = E-formation pour le marketing et le management des bibliotheques (2005)
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- Abstract
- This publication reflects the content and richness of the IFLA satellite meeting held in Geneva, Switzerland, in 2003. It was devoted to e-learning for the marketing and management of libraries and was organized by the IFLA Management & Marketing Section, with the help of the University of Geneva, the Ecole nationale supérieure des sciences de l'information des bibliotheques (ENSSIB, France) and the Agence Intergouvernementale de la FrancophonieI INTIF. Contributions from experts examine the fundamental e-learning issues raised in Africa, Europe, India and North America, as weIl as illustrating the power and diversity of this new teaching medium. In the final, informal discussions, chaired by Réjean Savard and Jean-Michel Salaün, we are given many tentative insights into what the future holds for both teachers and students alike.
-
Haravu, L.J.: Lectures on knowledge management : paradigms, challenges and opportunities (2002)
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- Footnote
- Rez. in: Knowledge organization 30(2003) no.1, S.42-44 (D. Mercier): "This work is a collection of lecture notes following the 22"d Sarada Ranganathan Endowment Lectures which took place in Bangalore, India, from 4-6 December 2000. This compilation has been divided into four sections: historical introduction, compilation of several definitions about knowledge and its management, impacts of knowledge management (KM) an information professionals and, review of information technologies as tools for knowledge management. The aim of this book is to provide "a succinct overview of various aspects of knowledge management, particularly in companies" (p. v). Each chapter focuses an a dominant text in a specific area. Most of the quoted authors are known consultants in KM. Each chapter is similarly handled: a review of a dominant book, some subject matter from a few other consultants and, last but not least, comments an a few broadly cited cases. Each chapter is uneven with regards to the level of detail provided, and ending summaries, which would have been useful, are missing. The book is structured in two parts containing five chapters each. The first part is theoretical, the second deals with knowledge workers and technologies. Haravu begins the first chapter with a historical overview of information and knowledge management (IKM) essentially based an the review previously made by Drucker (1999). Haravu emphasises the major facts and events of the discipline from the industrial revolution up to the advent of the knowledge economy. On the whole, this book is largely technology-oriented. The lecturer presents micro-economic factors contributing to the economic perspective of knowledge management, focusing an the existing explicit knowledge. This is Haravu's prevailing perspective. He then offers a compilation of definitions from Allee (1997) and Sveiby (1997), both known for their contribution in the area of knowledge evaluation. As many others, Haravu confirms his assumption regarding the distinction between information and knowledge, and the knowledge categories: explicit and tacit, both actions oriented and supported by rules (p. 43). The SECI model (Nonaka & Takeuchi, 1995), also known as "knowledge conversion spiral" is described briefly, and the theoretically relational dimension between individual and collectivities is explained. Three SECI linked concepts appear to be missing: contexts in movement, intellectual assets and leadership.
Haravu makes a rather original analogy with Ranganathan's theory of "spiral of subjects development". This will be of particular interest for those working in knowledge organisation. The last third of this chapter covers the Allee's "Knowledge Complexity Framework", defining the Knowledge Archetype, the learning and performance framework, and twelve principles of knowledge management (p. 55-66). In the third chapter, Haravu describes at first and extensively KM interdisciplinary features and its contributive disciplines (and technologies): cognitive science, expert systems, artificial intelligence, knowledge-based systems, computer-supported collaborative work, library and information science, technical writing, document management, decision support systems, semantic networks, relational and object databases, Simulation and organisational science. This combination of disciplines and technologies is aligned with the systematic approach chosen in the first chapter. After a combined definition of knowledge management (Malhotra, 1998; Sveiby, 1997), Haravu surveys three specific approaches of the knowledge economic perspective: core-competency (Godbout, 1998), leveraging and managing intangible assets (Sveiby, 1997), and expanding an organisationas capacity to learn and share knowledge (Allee, 1997). Then, he describes again Sveiby's and Allee's frameworks, largely borrowing from the Sveiby's "six KM strategies" (p. 101). For each approach, he summarizes a case study from the reviewed authors. The final section section is a summary of broadly cited case studies (Buchman Laboratories and Hoffman-Laroche). On a practical basis, Haravu underlines the Impacts of KM practices an knowledge workers, particularly information professionals. The major activity of information professionals is adding value to information: filtering, validating, analysing, synthesising, presenting and prevading facilities to access and use. Leadership in knowledge management processes is rapidly detailed. At the end of this chapter, the author describes information professionals' core competencies required in organisational knowledge management and refer to the Andersen Consulting and Chevron's cases. From this perspective, new collaborative roles in KM for information professionals are omitted.
On the other hand, from the economic perspective of knowledge management, the role of technology is dominant. The last chapter presents, in details, tools and technologies used by, or potentially useful to, KM practitioners. This chapter discusses the Tiwana (2000) framework and cases. This framework has several meta-component categories: knowledge flow, information mapping, information sources, information and knowledge exchange, and intelligent agent and network mining. In summarizing the Tiwana (2000) study, Haravu gives generic characteristics to the most prevailing tools. To downplay the predominance of technologies, Haravu concludes his book with a discussion of three KM technology myths. This compilation of notes is a real patchwork with some sewing mistakes. In order to be able to read and understand it better, one would have to rewrite a detailed table of contents since many numbering errors and incoherence appear in all the chapters. Levels of details are different in each chapter. As one reads along, many details are repeated. Bibliographic references are incomplete and there are no citations for figures or tables. This book looks like a draft companion for those who attended the lecture, but it is not clear why it becomes available as late as two years after the event. KM is a new discipline in constant evolution. In contrast, the book seems to be a demonstration of a mature and stable discipline. In this publication, Haravu fails to display the plurality of paradigmatic KM dimensions, challenges and opportunities. The compilation is not original and reflects the very traditional style of the first generation of KM specialists. Following thousands of books and articles written about KM, this compilation still Shows a systematic or economic perspective of KM, in which the systemic approach is omitted and KM duality ignored. Annotated bibliographies are to be preferred to Haravu's patchwork."
-
Managing knowledge : an essential reader (2005)
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- Abstract
- Knowledge management is crucial to organizational learning, innovation and success within organizations. The Second Edition of the successful knowledge management reader provides a core source of key theoretical thinkers in the field and presents the most up-to-date leading-edge articles that explore emerging trends. A comprehensive introduction places these readings in context and draws together key strands across the field. The new reader includes new and revised chapters as well as newly authored material, to provide students with a current resource that enables the study of knowledge management from a variety of perspectives. Theoretical work and engaging case studies place knowledge management in the context of an emerging global economy. This essential course Reader offers a critical overview of underlying theory as well as a range of relevant examples from a global perspective. It will be essential reading on knowledge.
- Content
- Enthält die Kapitel: Making Sense of Managing Knowledge (Tim Ray) - SECI, Ba and Leadership: A Unified Model of Dynamic Knowledge Creation (I. Nonaka, R. Toyama and N. Konno) - Bridging Epistemologies: The Generative Dance between Organizational Knowledge and Organizational Knowing (S.D.N. Cook and J.S. Brown) - What is Organizational Knowledge? (Haridimos Tsoukas and Efi Vladimirou) - Do We Really Understand Tacit Knowledge? (Haridimos Tsoukas) - An Overview: What's New and Important about Knowledge Management? Building New Bridges between Managers and Academics (J.-C. Spender) - Deep Smarts (Dorothy Leonard and Walter Swap) - Organizational and Occupational Commitment: Knowledge Workers in Large Corporations (May Yeuk-Mui Tam, Marek Korczynski and Stephen J. Frenkel) - Human Resource Policies for Knowledge Work (John Storey) - Knowledge Management Initiatives: Learning from Failure (John Storey and Elizabeth Barnett) - IC Valuation and Measurement: Classifying the State of the Art (Daniel Andriessen) - Managing Knowledge and Innovation Across Boundaries (Paul Quintas) - The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development (David P. Lepak and Scott A. Snell) - HR's Role in Building Relationship Networks Mark (L. Lengnick-Hall and Cynthia A. Lengnick-Hall) - Tacit Knowing, Communication and Power: Lessons from Japan? (Tim Ray and Stewart Clegg)
- LCSH
- Knowledge management
- Subject
- Knowledge management
-
Knowledge organization and the global information society : Proceedings of the 8th International ISKO Conference 13-16 July 2004, London, UK (2004)
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- Content
- Inhalt: Session 1 A: Theoretical Foundations of Knowledge Organization 1 Hanne Albrechtsen, Hans H K Andersen, Bryan Cleal and Annelise Mark Pejtersen: Categorical complexity in knowledge integration: empirical evaluation of a cross-cultural film research collaboratory; Clare Beghtol: Naive classification systems and the global information society; Terence R Smith and Marcia L Zeng: Concept maps supported by knowledge organization structures; B: Linguistic and Cultural Approaches to Knowledge Organization 1 Rebecca Green and Lydia Fraser: Patterns in verbal polysemy; Maria J López-Huertas, MarioBarite and Isabel de Torres: Terminological representation of specialized areas in conceptual structures: the case of gender studies; Fidelia Ibekwe-SanJuan and Eric SanJuan: Mining for knowledge chunks in a terminology network Session 2 A: Applications of Artificial Intelligence and Knowledge Representation 1 Jin-Cheon Na, Haiyang Sui, Christopher Khoo, Syin Chan and Yunyun Zhou: Effectiveness of simple linguistic processing in automatic sentiment classification of product reviews; Daniel J O'Keefe: Cultural literacy in a global information society-specific language: an exploratory ontological analysis utilizing comparative taxonomy; Lynne C Howarth: Modelling a natural language gateway to metadata-enabled resources; B: Theoretical Foundations of Knowledge Organization 2: Facets & Their Significance Ceri Binding and Douglas Tudhope: Integrating faceted structure into the search process; Vanda Broughton and Heather Lane: The Bliss Bibliographic Classification in action: moving from a special to a universal faceted classification via a digital platform; Kathryn La Barre: Adventures in faceted classification: a brave new world or a world of confusion? Session 3 A: Theoretical Foundations of Knowledge Organization 3 Elin K Jacob: The structure of context: implications of structure for the creation of context in information systems; Uta Priss: A semiotic-conceptual framework for knowledge representation Giovanni M Sacco; Accessing multimedia infobases through dynamic taxonomies; Joseph T Tennis: URIS and intertextuality: incumbent philosophical commitments in the development of the semantic web; B: Social & Sociological Concepts in Knowledge Organization Grant Campbell: A queer eye for the faceted guy: how a universal classification principle can be applied to a distinct subculture; Jonathan Furner and Anthony W Dunbar: The treatment of topics relating to people of mixed race in bibliographic classification schemes: a critical ace-theoretic approach; H Peter Ohly: The organization of Internet links in a social science clearing house; Chern Li Liew: Cross-cultural design and usability of a digital library supporting access to Maori cultural heritage resources: an examination of knowledge organization issues; Session 4 A: Knowledge Organization of Universal and Special Systems 1: Dewey Decimal Classification Sudatta Chowdhury and G G Chowdhury: Using DDC to create a visual knowledge map as an aid to online information retrieval; Joan S Mitchell: DDC 22: Dewey in the world, the world in Dewey; Diane Vizine-Goetz and Julianne Beall: Using literary warrant to define a version of the DDCfor automated classification services; B: Applications in Knowledge Representation 2 Gerhard J A Riesthuis and Maja Zumer: FRBR and FRANAR: subject access; Victoria Frâncu: An interpretation of the FRBR model; Moshe Y Sachs and Richard P Smiraglia: From encyclopedism to domain-based ontology for knowledge management: the evolution of the Sachs Classification (SC); Session 5 A: Knowledge Organization of Universal and Special Systems 2 Ágnes Hajdu Barát: Knowledge organization of the Universal Decimal Classification: new solutions, user friendly methods from Hungary; Ia C McIlwaine: A question of place; Aida Slavic and Maria Inês Cordeiro: Core requirements for automation of analytico-synthetic classifications;
B: Applications in Knowledge Representation 3 Barbara H Kwasnik and You-Lee Chun: Translation of classifications: issues and solutions as exemplified in the Korean Decimal Classification; Hur-Li Lee and Jennifer Clyde: Users' perspectives of the "Collection" and the online catalogue; Jens-Erik Mai: The role of documents, domains and decisions in indexing Session 6 A: Knowledge Organization of Universal and Special Systems 3 Stella G Dextre Clarke, Alan Gilchrist and Leonard Will: Revision and extension of thesaurus standards; Michèle Hudon: Conceptual compatibility in controlled language tools used to index and access the content of moving image collections; Antonio Garcia Jimdnez, Félix del Valle Gastaminza: From thesauri to ontologies: a case study in a digital visual context; Ali Asghar Shiri and Crawford Revie: End-user interaction with thesauri: an evaluation of cognitive overlap in search term selection; B: Special Applications Carol A Bean: Representation of medical knowledge for automated semantic interpretation of clinical reports; Chew-Hung Lee, Christopher Khoo and Jin-Cheon Na: Automatic identification of treatment relations for medical ontology learning: an exploratory study; A Neelameghan and M C Vasudevan: Integrating image files, case records of patients and Web resources: case study of a knowledge Base an tumours of the central nervous system; Nancy J Williamson: Complementary and alternative medicine: its place in the reorganized medical sciences in the Universal Decimal Classification; Session 7 A: Applications in Knowledge Representation 4 Claudio Gnoli: Naturalism vs pragmatism in knowledge organization; Wouter Schallier: On the razor's edge: between local and overall needs in knowledge organization; Danielle H Miller: User perception and the online catalogue: public library OPAC users "think aloud"; B: Knowledge Organization in Corporate Information Systems Anita S Coleman: Knowledge structures and the vocabulary of engineering novices; Evelyne Mounier and Céline Paganelli: The representation of knowledge contained in technical documents: the example of FAQs (frequently asked questions); Martin S van der Walt: A classification scheme for the organization of electronic documents in small, medium and micro enterprises (SMMEs); Session 8 A: Knowledge Organization of Non-print Information: Sound, Image, Multimedia Laura M Bartoto, Cathy S Lowe and Sharon C Glotzer: Information management of microstructures: non-print, multidisciplinary information in a materials science digital library; Pauline Rafferty and Rob Hidderley: A survey of Image trieval tools; Richard P Smiraglia: Knowledge sharing and content genealogy: extensiog the "works" model as a metaphor for non-documentary artefacts with case studies of Etruscan artefacts; B: Linguistic and Cultural Approaches to Knowledge Organization 2 Graciela Rosemblat, Tony Tse and Darren Gemoets: Adapting a monolingual consumer health system for Spanish cross-language information retrieval; Matjaz Zalokar: Preparation of a general controlled vocabulary in Slovene and English for the COBISS.SI library information system, Slovenia; Marianne Dabbadie, Widad Mustafa El Hadi and Francois Fraysse: Coaching applications: a new concept for usage testing an information systems. Testing usage an a corporate information system with K-Now; Session 9 Theories of Knowledge and Knowledge Organization Keiichi Kawamura: Ranganathan and after: Coates' practice and theory; Shiyan Ou, Christopher Khoo, Dion H Goh and Hui-Ying Heng: Automatic discourse parsing of sociology dissertation abstracts as sentence categorization; Iolo Jones, Daniel Cunliffe, Douglas Tudhope: Natural language processing and knowledge organization systems as an aid to retrieval
- Footnote
- Das Rahmenthema der Tagung kam aufgrund des vor und nach der ISKO-Konferenz abgehaltenen "UN World Summit an an Information Society" zustande. Im Titel des Buches ist die "globale Wissensgesellschaft" freilich eher irreführend, da keiner der darin abgedruckten Beiträge zentral davon handelt. Der eine der beiden Vorträge, die den Begriff selbst im Titel anführen, beschäftigt sich mit der Konstruktion einer Taxonomie für "cultural literacy" (O'Keefe), der andere mit sogenannten "naiven Klassifikationssystemen" (Beghtol), d.h. solchen, die im Gegensatz zu "professionellen" Systemen von Personen ohne spezifisches Interesse an klassifikatorischen Fragen entwickelt wurden. Beiträge mit "multi-kulti"-Charakter behandeln etwa Fragen wie - kulturübergreifende Arbeit, etwa beim EU-Filmarchiv-Projekt Collate (Albrechtsen et al.) oder einem Projekt zur Maori-Kultur (Liew); - Mehrsprachigkeit bzw. Übersetzung, z.B. der koreanischen Dezimalklassifikation (Kwasnik & Chun), eines auf der Sears ListofSubject Headings basierenden slowenischen Schlagwortvokabulars (Zalokar), einer spanisch-englischen Schlagwortliste für Gesundheitsfragen (Rosemblat et al.); - universelle Klassifikationssysteme wie die Dewey-Dezimalklassifikation (Joan Mitchell über die DDC 22, sowie zwei weitere Beiträge) und die Internationale Dezimalklassifikation (la McIlwaine über Geographika, Nancy Williamson über Alternativ- und Komplementärmedizin in der UDC). Unter den 55 Beiträgen finden sich folgende - aus der Sicht des Rezensenten - besonders interessante thematische "Cluster": - OPAC-orientierte Beiträge, etwa über die Anforderungen bei derAutomatisierung analytisch-synthetischer Klassifikationssysteme (Slavic & Cordeiro) sowie Beiträge zu Benutzerforschung und -verhalten (Lee & Clyde; Miller); - Erschliessung und Retrieval von visuellen bzw. multimedialen Ressourcen, insbesondere mit Ausrichtung auf Thesauri (Hudin; Garcia Jimenez & De Valle Gastaminza; Rafferty & Hidderley); - Thesaurus-Standards (Dextre Clark et al.), Thesauri und Endbenutzer (Shiri & Revie); - Automatisches Klassifizieren (Vizine-Goetz & Beall mit Bezug auf die DDC; Na et al. über methodische Ansätze bei der Klassifizierung von Produktbesprechungen nach positiven bzw. negativen Gefühlsäusserungen); - Beiträge über (hierzulande) weniger bekannte Systeme wie Facettenklassifikation einschliesslich der Bliss-Klassifikation sowie der Umsetzung der Ideen von Ranganathan durch E.J. Coates (vier Vorträge), die Sachs-Klassifikation (Sachs & Smiraglia) sowie M. S. van der Walts Schema zur Klassifizierung elektronischer Dokumente in Klein- und Mittelbetrieben. Auch die übrigen Beiträge sind mehrheitlich interessant geschrieben und zeugen vom fachlichen Qualitätsstandard der ISKO-Konferenzen. Der Band kann daher bibliothekarischen bzw. informationswissenschaftlichen Ausbildungseinrichtungen sowie Bibliotheken mit Sammelinteresse für Literatur zu Klassifikationsfragen ausdrücklich empfohlen werden. Ausserdem darf der nächsten (= neunten) internationalen ISKO-Konferenz, die 2006 in Wien abgehalten werden soll, mit Interesse entgegengesehen werden.
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Current research information in Europe : proceedings of the conference, Amsterdam, December 2-4, 1993 (1993)
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-
Introduction to information management (1997)
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- Imprint
- Wagga Wagga : Centre for Information Studies
- Theme
- Information Resources Management
