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  • × author_ss:"Baxter, G."
  1. Marcella, R.; Baxter, G.; Davies, S.; Toornstra, D.: ¬The information needs and information-seeking behaviour of the users of the European Parliamentary Documentation Centre : a customer knowledge study (2007) 0.01 
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    Abstract
    Purpose - The purpose of this paper is to discuss the results of a customer knowledge study commissioned by the Parliamentary Documentation Centre (PDC) of the European Parliament in order to elicit a better understanding of the views and needs of its actual and potential client base. Design/methodology/approach - The study consisted of in-depth, face-to-face interviews with 72 clients and 11 staff (83 individuals) in Brussels in February 2004. The paper explores the significance of information in the parliamentary context and summarises the activities which respondents described as being information-dependent. The paper also highlights the evolutionary nature of information need during the course of the legislative process. Findings - The information-seeking behaviour and skills of the PDC clients are discussed, as are the criteria by which they assess information quality. The study revealed that users were frequently uncritical and pragmatic in use of the most readily available information, sacrificing quality in favour of ease of access. Originality/value - This paper presents results from a uniquely complex information environment - the European Union. Users tended to be complacent about their information-seeking skills and reluctant to engage in skills enhancement activities.
    Source
    Journal of documentation. 63(2007) no.6, S.920-934
  2. Marcella, R.; Baxter, G.; Moore, N.: Theoretical and methodological approaches to the study of information need in the context of the impact of new information and communications technologies on the communication of parliamentary information (2002) 0.01 
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    Source
    Journal of documentation. 58(2002) no.2, S.185-210
  3. Marcella, R.; Baxter, G.: ¬The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship (1999) 0.01 
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    Source
    Journal of documentation. 55(1999) no.2, S.159-183
  4. Marcella, R.; Baxter, G.: Information need, information seeking behaviour and participation, with special reference to needs related to citizenship : results of a national survey (2000) 0.01 
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    Source
    Journal of documentation. 56(2000) no.2, S.136-160
  5. Marcella, R.; Baxter, G.: ¬The citizenship information needs of the UK public : the quest for representativeness in methodological approach (1999) 0.00 
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    Date
    22. 3.2002 8:53:04

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