-
Varathan, K.D.; Giachanou, A.; Crestani, F.: Comparative opinion mining : a review (2017)
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- Abstract
- Opinion mining refers to the use of natural language processing, text analysis, and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received a lot of attention in recent times, as it provides a number of tools to analyze public opinion on a number of different topics. Comparative opinion mining is a subfield of opinion mining which deals with identifying and extracting information that is expressed in a comparative form (e.g., "paper X is better than the Y"). Comparative opinion mining plays a very important role when one tries to evaluate something because it provides a reference point for the comparison. This paper provides a review of the area of comparative opinion mining. It is the first review that cover specifically this topic as all previous reviews dealt mostly with general opinion mining. This survey covers comparative opinion mining from two different angles. One from the perspective of techniques and the other from the perspective of comparative opinion elements. It also incorporates preprocessing tools as well as data set that were used by past researchers that can be useful to future researchers in the field of comparative opinion mining.
-
Li, D.; Tang, J.; Ding, Y.; Shuai, X.; Chambers, T.; Sun, G.; Luo, Z.; Zhang, J.: Topic-level opinion influence model (TOIM) : an investigation using tencent microblogging (2015)
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- Abstract
- Text mining has been widely used in multiple types of user-generated data to infer user opinion, but its application to microblogging is difficult because text messages are short and noisy, providing limited information about user opinion. Given that microblogging users communicate with each other to form a social network, we hypothesize that user opinion is influenced by its neighbors in the network. In this paper, we infer user opinion on a topic by combining two factors: the user's historical opinion about relevant topics and opinion influence from his/her neighbors. We thus build a topic-level opinion influence model (TOIM) by integrating both topic factor and opinion influence factor into a unified probabilistic model. We evaluate our model in one of the largest microblogging sites in China, Tencent Weibo, and the experiments show that TOIM outperforms baseline methods in opinion inference accuracy. Moreover, incorporating indirect influence further improves inference recall and f1-measure. Finally, we demonstrate some useful applications of TOIM in analyzing users' behaviors in Tencent Weibo.
-
Ku, L.-W.; Chen, H.-H.: Mining opinions from the Web : beyond relevance retrieval (2007)
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- Abstract
- Documents discussing public affairs, common themes, interesting products, and so on, are reported and distributed on the Web. Positive and negative opinions embedded in documents are useful references and feedbacks for governments to improve their services, for companies to market their products, and for customers to purchase their objects. Web opinion mining aims to extract, summarize, and track various aspects of subjective information on the Web. Mining subjective information enables traditional information retrieval (IR) systems to retrieve more data from human viewpoints and provide information with finer granularity. Opinion extraction identifies opinion holders, extracts the relevant opinion sentences, and decides their polarities. Opinion summarization recognizes the major events embedded in documents and summarizes the supportive and the nonsupportive evidence. Opinion tracking captures subjective information from various genres and monitors the developments of opinions from spatial and temporal dimensions. To demonstrate and evaluate the proposed opinion mining algorithms, news and bloggers' articles are adopted. Documents in the evaluation corpora are tagged in different granularities from words, sentences to documents. In the experiments, positive and negative sentiment words and their weights are mined on the basis of Chinese word structures. The f-measure is 73.18% and 63.75% for verbs and nouns, respectively. Utilizing the sentiment words mined together with topical words, we achieve f-measure 62.16% at the sentence level and 74.37% at the document level.
-
Miao, Q.; Li, Q.; Zeng, D.: Fine-grained opinion mining by integrating multiple review sources (2010)
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- Abstract
- With the rapid development of Web 2.0, online reviews have become extremely valuable sources for mining customers' opinions. Fine-grained opinion mining has attracted more and more attention of both applied and theoretical research. In this article, the authors study how to automatically mine product features and opinions from multiple review sources. Specifically, they propose an integration strategy to solve the issue. Within the integration strategy, the authors mine domain knowledge from semistructured reviews and then exploit the domain knowledge to assist product feature extraction and sentiment orientation identification from unstructured reviews. Finally, feature-opinion tuples are generated. Experimental results on real-world datasets show that the proposed approach is effective.
-
Chowdhury, G.G.: Template mining for information extraction from digital documents (1999)
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- Date
- 2. 4.2000 18:01:22
-
Mining text data (2012)
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- Content
- Inhalt: An Introduction to Text Mining.- Information Extraction from Text.- A Survey of Text Summarization Techniques.- A Survey of Text Clustering Algorithms.- Dimensionality Reduction and Topic Modeling.- A Survey of Text Classification Algorithms.- Transfer Learning for Text Mining.- Probabilistic Models for Text Mining.- Mining Text Streams.- Translingual Mining from Text Data.- Text Mining in Multimedia.- Text Analytics in Social Media.- A Survey of Opinion Mining and Sentiment Analysis.- Biomedical Text Mining: A Survey of Recent Progress.- Index.
-
KDD : techniques and applications (1998)
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- Footnote
- A special issue of selected papers from the Pacific-Asia Conference on Knowledge Discovery and Data Mining (PAKDD'97), held Singapore, 22-23 Feb 1997
-
Matson, L.D.; Bonski, D.J.: Do digital libraries need librarians? (1997)
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- Date
- 22.11.1998 18:57:22
-
Lusti, M.: Data Warehousing and Data Mining : Eine Einführung in entscheidungsunterstützende Systeme (1999)
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- Date
- 17. 7.2002 19:22:06
-
Amir, A.; Feldman, R.; Kashi, R.: ¬A new and versatile method for association generation (1997)
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- Source
- Information systems. 22(1997) nos.5/6, S.333-347
-
Hofstede, A.H.M. ter; Proper, H.A.; Van der Weide, T.P.: Exploiting fact verbalisation in conceptual information modelling (1997)
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- Source
- Information systems. 22(1997) nos.5/6, S.349-385
-
Lackes, R.; Tillmanns, C.: Data Mining für die Unternehmenspraxis : Entscheidungshilfen und Fallstudien mit führenden Softwarelösungen (2006)
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- Date
- 22. 3.2008 14:46:06
-
Hallonsten, O.; Holmberg, D.: Analyzing structural stratification in the Swedish higher education system : data contextualization with policy-history analysis (2013)
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- Date
- 22. 3.2013 19:43:01
-
Vaughan, L.; Chen, Y.: Data mining from web search queries : a comparison of Google trends and Baidu index (2015)
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- Source
- Journal of the Association for Information Science and Technology. 66(2015) no.1, S.13-22
-
Fonseca, F.; Marcinkowski, M.; Davis, C.: Cyber-human systems of thought and understanding (2019)
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- Date
- 7. 3.2019 16:32:22
-
Peters, G.; Gaese, V.: ¬Das DocCat-System in der Textdokumentation von G+J (2003)
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- Date
- 22. 4.2003 11:45:36
-
Hölzig, C.: Google spürt Grippewellen auf : Die neue Anwendung ist bisher auf die USA beschränkt (2008)
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- Date
- 3. 5.1997 8:44:22
-
Jäger, L.: Von Big Data zu Big Brother (2018)
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- Date
- 22. 1.2018 11:33:49
-
Lischka, K.: Spurensuche im Datenwust : Data-Mining-Software fahndet nach kriminellen Mitarbeitern, guten Kunden - und bald vielleicht auch nach Terroristen (2002)
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- Content
- "Ob man als Terrorist einen Anschlag gegen die Vereinigten Staaten plant, als Kassierer Scheine aus der Kasse unterschlägt oder für bestimmte Produkte besonders gerne Geld ausgibt - einen Unterschied macht Data-Mining-Software da nicht. Solche Programme analysieren riesige Daten- mengen und fällen statistische Urteile. Mit diesen Methoden wollen nun die For- scher des "Information Awaren in den Vereinigten Staaten Spuren von Terroristen in den Datenbanken von Behörden und privaten Unternehmen wie Kreditkartenfirmen finden. 200 Millionen Dollar umfasst der Jahresetat für die verschiedenen Forschungsprojekte. Dass solche Software in der Praxis funktioniert, zeigen die steigenden Umsätze der Anbieter so genannter Customer-Relationship-Management-Software. Im vergangenen Jahr ist das Potenzial für analytische CRM-Anwendungen laut dem Marktforschungsinstitut IDC weltweit um 22 Prozent gewachsen, bis zum Jahr 2006 soll es in Deutschland mit einem jährlichen Plus von 14,1 Prozent so weitergehen. Und das trotz schwacher Konjunktur - oder gerade deswegen. Denn ähnlich wie Data-Mining der USRegierung helfen soll, Terroristen zu finden, entscheiden CRM-Programme heute, welche Kunden für eine Firma profitabel sind. Und welche es künftig sein werden, wie Manuela Schnaubelt, Sprecherin des CRM-Anbieters SAP, beschreibt: "Die Kundenbewertung ist ein zentraler Bestandteil des analytischen CRM. Sie ermöglicht es Unternehmen, sich auf die für sie wichtigen und richtigen Kunden zu fokussieren. Darüber hinaus können Firmen mit speziellen Scoring- Verfahren ermitteln, welche Kunden langfristig in welchem Maße zum Unternehmenserfolg beitragen." Die Folgen der Bewertungen sind für die Betroffenen nicht immer positiv: Attraktive Kunden profitieren von individuellen Sonderangeboten und besonderer Zuwendung. Andere hängen vielleicht so lauge in der Warteschleife des Telefonservice, bis die profitableren Kunden abgearbeitet sind. So könnte eine praktische Umsetzung dessen aussehen, was SAP-Spreche-rin Schnaubelt abstrakt beschreibt: "In vielen Unternehmen wird Kundenbewertung mit der klassischen ABC-Analyse durchgeführt, bei der Kunden anhand von Daten wie dem Umsatz kategorisiert werden. A-Kunden als besonders wichtige Kunden werden anders betreut als C-Kunden." Noch näher am geplanten Einsatz von Data-Mining zur Terroristenjagd ist eine Anwendung, die heute viele Firmen erfolgreich nutzen: Sie spüren betrügende Mitarbeiter auf. Werner Sülzer vom großen CRM-Anbieter NCR Teradata beschreibt die Möglichkeiten so: "Heute hinterlässt praktisch jeder Täter - ob Mitarbeiter, Kunde oder Lieferant - Datenspuren bei seinen wirtschaftskriminellen Handlungen. Es muss vorrangig darum gehen, einzelne Spuren zu Handlungsmustern und Täterprofilen zu verdichten. Das gelingt mittels zentraler Datenlager und hoch entwickelter Such- und Analyseinstrumente." Von konkreten Erfolgen sprich: Entlas-sungen krimineller Mitarbeiter-nach Einsatz solcher Programme erzählen Unternehmen nicht gerne. Matthias Wilke von der "Beratungsstelle für Technologiefolgen und Qualifizierung" (BTQ) der Gewerkschaft Verdi weiß von einem Fall 'aus der Schweiz. Dort setzt die Handelskette "Pick Pay" das Programm "Lord Lose Prevention" ein. Zwei Monate nach Einfüh-rung seien Unterschlagungen im Wert von etwa 200 000 Franken ermittelt worden. Das kostete mehr als 50 verdächtige Kassiererinnen und Kassierer den Job.
-
Medien-Informationsmanagement : Archivarische, dokumentarische, betriebswirtschaftliche, rechtliche und Berufsbild-Aspekte ; [Frühjahrstagung der Fachgruppe 7 im Jahr 2000 in Weimar und Folgetagung 2001 in Köln] (2003)
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- Date
- 11. 5.2008 19:49:22
