Search (9 results, page 1 of 1)

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Footnote

It is important to understand the origins of Kuhlthau's ideas in the work of the educational theorists, Dewey, Kelly and Bruner. Putting the matter in a rather simplistic manner, Dewey identified stages of cognition, Kelly attached the idea of feelings being associated with cognitive stages, and Bruner added the notion of actions associated with both. We can see this framework underlying Kuhlthau's research in her description of the actions undertaken at different stages in the search process and the associated feelings. Central to the transfer of these ideas to practice is the notion of the 'Zone of Intervention' or the point at which an information seeker can proceed more effectively with assistance than without. Kuhlthau identifies five intervention zones, the first of which involves intervention by the information seeker him/herself. The remaining four involve interventions of different kinds, which the author distinguishes according to the level of mediation required: zone 2 involves the librarian as 'locater', i.e., providing the quick reference response; zone 3, as 'identifier', i.e., discovering potentially useful information resources, but taking no further interest in the user; zone 4 as 'advisor', i.e., not only identifying possibly helpful resources, but guiding the user through them, and zone 5 as 'counsellor', which might be seen as a more intensive version of the advisor, guiding not simply on the sources, but also on the overall process, through a continuing interaction with the user. Clearly, these processes can be used in workshops, conference presentations and the classroom to sensitise the practioner and the student to the range of helping strategies that ought to be made available to the information seeker. However, the author goes further, identifying a further set of strategies for intervening in the search process, which she describes as 'collaborating', 'continuing', 'choosing', 'charting', 'conversing' and 'composing'. 'Collaboration' clearly involves the participation of others - fellow students, work peers, fellow researchers, or whatever, in the search process; 'continuing' intervention is associated with information seeking that involves a succession of actions - the intermediary 'stays with' the searcher throughout the process, available as needed to support him/her; 'choosing', that is, enabling the information seeker to identify the available choices in any given situation; 'charting' involves presenting a graphic illustration of the overall process and locating the information seeker in that chart; 'conversing' is the encouragement of discussion about the problem(s), and 'composing' involves the librarian as counsellor in encouraging the information seeker to document his/her experience, perhaps by keeping a diary of the process.

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Date

26. 7.2002 20:22:46

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Date

22. 4.2007 10:07:51

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Date

23. 7.2017 13:49:22

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Abstract

The relationship between a person with a question and a source of information is complex. Indexing and abstracting often fail because too much emphasis is put on the mechanics of description, and too little has been given as to what ought to be represented. Research literature suggests that inappropriate representation results in failed searches a significant number of times, perhaps even in a majority of cases. "Doing Things with Information" seeks to rectify this unfortunate situation by emphasizing methods of modeling and constructing appropriate representations of such questions and documents. Students in programs of information studies will find focal points for discussion about system design and refinement of existing systems. Librarians, scholars, and those who work within large document collections, whether paper or electronic, will find insights into the strengths and weaknesses of the access systems they use.

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Abstract

Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use.

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Abstract

An important part of our information-gathering behavior has always been to find out what other people think. With the growing availability and popularity of opinion-rich resources such as online review sites and personal blogs, new opportunities and challenges arise as people can, and do, actively use information technologies to seek out and understand the opinions of others. The sudden eruption of activity in the area of opinion mining and sentiment analysis, which deals with the computational treatment of opinion, sentiment, and subjectivity in text, has thus occurred at least in part as a direct response to the surge of interest in new systems that deal directly with opinions as a first-class object. Opinion Mining and Sentiment Analysis covers techniques and approaches that promise to directly enable opinion-oriented information-seeking systems. The focus is on methods that seek to address the new challenges raised by sentiment-aware applications, as compared to those that are already present in more traditional fact-based analysis. The survey includes an enumeration of the various applications, a look at general challenges and discusses categorization, extraction and summarization. Finally, it moves beyond just the technical issues, devoting significant attention to the broader implications that the development of opinion-oriented information-access services have: questions of privacy, vulnerability to manipulation, and whether or not reviews can have measurable economic impact. To facilitate future work, a discussion of available resources, benchmark datasets, and evaluation campaigns is also provided. Opinion Mining and Sentiment Analysis is the first such comprehensive survey of this vibrant and important research area and will be of interest to anyone with an interest in opinion-oriented information-seeking systems.

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Footnote

Rez. in: JASIST 58(2007) no.4, S.607-608 (A.D. Petrou): "One small example of a tension in the book's chapters can be expressed as: What exactly falls under information management (IM) as a domain of study? Is it content and research about a traditional life cycle of information, or is it the latter and also any other important issue in information research, such as culture, virtual reality, and online behavior, and communities of practice? In chapter 13, T.D. Wilson states, "Information management is the management of the life cycle to the point of delivery to the information user" (p. 164), yet as he also recognizes, other aspects of information are now included as IM's study matter. On p. 163 of the same chapter, Wilson offers Figure 12.2, titled "The extended life cycle of information." The life cycle in this case includes the following information stages: acquisition, organization, storage, retrieval, access and lending, and dissemination. All of these six stages Wilson labels, inside the circle, as IM. The rest of the extended information life cycle is information use, which includes use, sharing, and application. Chapter 3's author, Gunilla Widen-Wulff, quoting Davenport (1994), states "effective IM is about helping people make effective use of the information, rather than the machines" (p. 31). Widen-Wulff, however, addresses IM from an information culture perspective. To review the book's critical content, IM definitions and research methodology and methods reported in chapters are critically summarized next. This will provide basic information for anyone interested in using the book as an information research reader.
Allen strikes a realistic note of the institutional importance of trust across teams of academics and administrators, and subsequently of the political behavior of academics and computer services administrators/ managers and the relation of the latter to information strategy formulation. Research was conducted at 12 university sites, information strategy process documents were analyzed, and 20 informants were interviewed at each site. The study's research focused on cross-case analysis (instead of an iterative approach to collection and analysis of data), research was longitudinal, and a grounded theory approach was employed. According to the author, findings confirm a similar position taken by Pettigrew (1977): "development of information strategy is the outcome of negotiated political relations" (p. 177). And for such negotiated political relations, the author concludes, trust is a necessary ingredient. It is important to reiterate that IM's scope requires a diversity of study methods and methodologies to address all issues involved. A multiplicity of information and IM definitions and the number of local and global issues that must be addressed, along with information's significance as resource and/or commodity in different types of organizations, necessitate diversity in information research. Each chapter has demonstrated a need to cover many aspects of IM and to ensure that there is as much clarity in that effort as possible, and yet differentiation of IM from other related fields such as KM clearly remains a top issue. As with any other effort to define a field's boundaries, the task at hand is not easy, but while definitions and boundaries are being worked out, there is always an opportunity to engage in fruitful discussions about scope and critical issues in information research."

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Content

Inhalt: Chapters 2 to 5: Scopes, Domains, and Display Media (pp. 47-102) Chapters 6 to 8: Documents, Analysis, and Indexing (pp. 103-176) Chapters 9 to 10: Exhaustivity and Specificity (pp. 177-196) Chapters 11 to 13: Displayed/Nondisplayed Indexes, Syntax, and Vocabulary Management (pp. 197-364) Chapters 14 to 16: Surrogation, Locators, and Surrogate Displays (pp. 365-390) Chapters 17 and 18: Arrangement and Size of Displayed Indexes (pp. 391-446) Chapters 19 to 21: Search Interface, Record Format, and Full-Text Display (pp. 447-536) Chapter 22: Implementation and Evaluation (pp. 537-541)