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Footnote

Rez. in: JASIST. 56(2003) no.12, S.1360 (C.Tomer): "Humanizing Information Technology is a collection of essays that represent what are presumably Julian Warner's best efforts to understand the perpetually nascent discipline of information science and its relationship to information technology. It is clearly a formidable task. Warner succeeds occasionally in this endeavor; more often, he fails. Yet, it would be wrong to mark Humanizing Information Technology as a book not worth reading. On the contrary, though much fault was found and this review is far from positive, it was nevertheless a book well-worth reading. That Humanizing Information Technology succeeds at all is in some ways remarkable, because Warner's prose tends to be dense and graceless, and understanding his commentaries often relies an close readings of a wide array of sources, some of them familiar, many of them less so. The inaccessibility of Warner's prose is unfortunate; there is not a single idea in Humanizing Information Technology so complicated that it could not have been stated in a clear, straightforward manner. The failure to establish a clear, sufficiently füll context for the more obscure sources is an even more serious problem. Perhaps the most conspicuous example of this problem stems from the frequent examination of the concept of the "information society" and the related notion of information as an autonomous variable, each of them ideas drawn largely from Frank Webster's 1995 book, Theories of the Information Society. Several of Warner's essays contain passages in Humanizing Information Technology whose meaning and value are largely dependent an a familiarity with Webster's work. Yet, Warner never refers to Theories of the Information Society in more than cursory terms and never provides a context füll enough to understand the particular points of reference. Suffice it to say, Humanizing Information Technology is not a book for readers who lack patience or a thorough grounding in modern intellectual history. Warner's philosophical analyses, which frequently exhibit the meter, substance, and purpose of a carefully crafted comprehensive examination, are a large part of what is wrong with Humanizing Information Technology. Warner's successes come when he turns his attention away from Marxist scholasticism and toward historical events and trends. "Information Society or Cash Nexus?" the essay in which Warner compares the role of the United States as a "copyright haven" for most of the 19th century to modern China's similar status, is successful because it relies less an abstruse analysis and more an a sharply drawn comparison of the growth of two economies and parallel developments in the treatment of intellectual property. The essay establishes an illuminating context and cites historical precedents in the American experience suggesting that China's official positions toward intellectual property and related international conventions are likely to evolve and grow more mature as its economy expands and becomes more sophisticated. Similarly, the essay entitled "In the Catalogue Ye Go for Men" is effective because Warner comes dangerously close to pragmatism when he focuses an the possibility that aligning cataloging practice with the "paths and tracks" of discourse and its analysis may be the means by which to build more information systems that furnish a more direct basis for intellectual exploration.
Like Daniel Bell, the author of The Coming of Post-Industrial Society (1973), who used aspects of Marx's thinking as the basis for his social forecasting models, Warner uses Marxist thought as a tool for social and historical analysis. Unlike Bell, Warner's approach to Marx tends to be doctrinaire. As a result, "An Information View of History" and "Origins of the Human Brain," two of the essays in which Warner sets out to establish the connections between information science and information technology, are less successful. Warner argues, "the classic source for an understanding of technology as a human construction is Marx," and that "a Marxian perspective an information technology could be of high marginal Utility," noting additionally that with the exception of Norbert Wiener and John Desmond Bernal, "there has only been a limited penetration of Marxism into information science" (p. 9). But Warner's efforts to persuade the reader that these views are cogent never go beyond academic protocol. Nor does his support for the assertion that the second half of the 19th century was the critical period for innovation and diffusion of modern information technologies. The closing essay, "Whither Information Science?" is particularly disappointing, in part, because the preface and opening chapters of the book promised more than was delivered at the end. Warner asserts that the theoretical framework supporting information science is negligible, and that the discipline is limited even further by the fact that many of its members do not recognize or understand the effects of such a limitation. However cogent the charges may be, none of this is news. But the essay fails most notably because Warner does not have any new directions to offer, save that information scientists should pay closer artention to what is going an in allied disciplines. Moreover, he does not seem to understand that at its heart the "information revolution" is not about the machines, but about the growing legions of men and women who can and do write programming code to exert control over and find new uses for these devices. Nor does he seem to understand that information science, in the grip of what he terms a "quasi-global crisis," suffers grievously because it is a community situated not at the center but rather an the periphery of this revolution."

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Abstract

Emerging as a discipline in the first half of the twentieth century, the information sciences study how people, groups, organizations, and governments create, share, disseminate, manage, search, access, evaluate, and protect information, as well as how different technologies and policies can facilitate and constrain these activities. Given the broad span of the information sciences, it is perhaps not surprising that there is no consensus regarding its underlying theory the purposes of it, the types of it, or how one goes about developing new theories to talk about new research questions. Diane H. Sonnenwald and the contributors to this volume seek to shed light on these issues by sharing reflections on the theory-development process. These reflections are not meant to revolve around data collection and analysis; rather, they focus on the struggles, challenges, successes, and excitement of developing theories. The particular theories that the contributors explore in their essays range widely, from theories of literacy and reading to theories of design and digital search. Several chapters engage with theories of the behavior of individuals and groups; some deal with processes of evaluation; others reflect on questions of design; and the rest treat cultural and scientific heritage. The ultimate goal, Sonnenwald writes in her introduction, is to "encourage, inspire, and assist individuals striving to develop and/or teach theory development.""

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Footnote

In "The Revival of Pragmatism," the distinction between theory (how things work) and paradigm (how we look at the world) forms the basis for the exposition on competing paradigms. From Kuhn's traditional scientific paradigm (empiricism) to classical pragmatism, to the variants of modernism, specifically critical theory and feminism, the ability of cultural pragmatism to bridge the divide is promoted. The twelve core assertions and the role of religious beliefs in the creation of classical pragmatism are surely the stuff of which debates are made. While I was readily able to accept the first ten assertions, the eleventh ("Humans have the most opportunity to develop their capabilities in a democracy.") and twelfth ("Scientific and other knowledge progresses best in a democratic context that encourages freedom of inquiry.") certainly gave me pause (p. 60). Even Crowley admits, later in the text, that these two assertions may not be verifiable and indeed may conflict with the principle of freedom in research. In defining the applicability of cultural pragmatism to bridging the theory-practice gap, Crowley relates John Dewey's desire to rename his Experience and Nature to read Culture and Nature as a tribute to the power of readers' ability to understand the meaning of culture versus experience. Drawing on the work of Charles Sanders Peirce, cultural pragmatism treats "truth" as agreed-upon opinion, which is therefore continually tested and revised. The concepts of interlanguage and incommensurability are revisited, as they apply to the need to transcend cultural norms and create cross-cultural understandings. The increased complexity of modern work, partially related to the pervasiveness of technology, is established as an obvious factor. As a result, the validity and reliability of generalizing in a global environment is called into question. Cultural pragmatism does not demand an adherence to an objective reality. "For pragmatism, cultural complexity can be an intellectual positive, offering a seemingly endless source of remarkably interesting research questions" (p. 82). This chapter is highly recommended for LIS professionals interested in a brief yet coherent overview of the prevailing paradigms discussed and utilized in the field, as well as those who like to stir up lively discussions. A description of how the Maryland Division of Library Developments improved reference service by turning tacit knowledge into explicit knowledge opens the next chapter, "Tacit Knowledge: Bridging the Theory-Practice Divide." This example illustrates concretely the impact of an interlanguage on communication effectiveness within a library setting and as part of a research project. The role of time in the transformation of tacit into explicit knowledge, however, is apparent yet not fully explored. In this chapter, Crowley directly addresses the "how-to-think" issues and the role of a research philosophy as structural components of the bridge. Tacit knowledge becomes an integral component which researchers must recognize if they are to construct useful research and theory. The discussion of Georg Simmel's stranger as an analytical tool, however, seemed out of place.

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Content

Section 1 Context and purpose of knowledge architecture -- 1 Making the case for knowledge architecture -- 2 The landscape of knowledge assets -- 3 Knowledge architecture and design -- 4 Knowledge architecture reference model -- 5 Knowledge architecture segments -- Section 2 Designing for availability -- 6 Knowledge object modeling -- 7 Knowledge structures for encoding, formatting, and packaging -- 8 Functional architecture for identification and distinction -- 9 Functional architectures for knowledge asset disposition and destruction -- 10 Functional architecture designs for knowledge preservation and conservation -- Section 3 Designing for accessibility -- 11 Functional architectures for knowledge seeking and discovery -- 12 Functional architecture for knowledge search -- 13 Functional architecture for knowledge categorization -- 14 Functional architectures for indexing and keywording -- 15 Functional architecture for knowledge semantics -- 16 Functional architecture for knowledge abstraction and surrogation -- Section 4 Functional architectures to support knowledge consumption -- 17 Functional architecture for knowledge augmentation, derivation, and synthesis -- 18 Functional architecture to manage risk and harm -- 19 Functional architectures for knowledge authentication and provenance -- 20 Functional architectures for securing knowledge assets -- 21 Functional architectures for authorization and asset management -- Section 5 Pulling it all together - the big picture knowledge architecture -- 22 Functional architecture for knowledge metadata and metainformation -- 23 The whole knowledge architecture - pulling it all together

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Classification

327.12 22

DDC

327.12 22