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Ballard, T.: Comparative searching styles of patrons and staff (1994) 0.03
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Abstract

3 months of transaction records from the INNOPAC online catalogue, at Adelphi University, New York, were examined. Patron searchers rely on the standard access points of subject, title, and author for nearly 90% of their searches. Library employees search by title nearly 50% of the time. Title searching predominated among technical services staff as well as public service staff. Approximately 30% of staff searches and 40% of patron searches retrieved no records. Patrons were 10 times more likely than staff to make a search resulting in 500 or more hits

Ballard, T.: Library systems : transaction log fever; analyzing patron searches can reveal solutions to increase search success (1996) 0.02

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Ballard, T.; Grimaldi, A.: Improve OPAC searching by reducing tagging errors in MARC records (1997) 0.01

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Date: 6. 3.1997 16:22:15

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