Search (3 results, page 1 of 1)

  • × author_ss:"Johnson, F."
  • × year_i:[2010 TO 2020}
  • × type_ss:"a"
  1. Vassilakaki, E.; Garoufallou, E.; Johnson, F.; Hartley, R.J.: ¬An exploration of users' needs for multilingual information retrieval and access (2015) 0.07
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    Abstract
    The need for promoting Multilingual Information Retrieval (MLIR) and Access (MLIA) has become evident, now more than ever, given the increase of the online information produced daily in languages other than English. This study aims to explore users' information needs when searching for information across languages. Specifically, the method of questionnaire was employed to shed light on the Library and Information Science (LIS) undergraduate students' use of search engines, databases, digital libraries when searching as well as their needs for multilingual access. This study contributes in informing the design of MLIR systems by focusing on the reasons and situations under which users would search and use information in multiple languages.
  2. Johnson, F.; Rowley, J.; Sbaffi, L.: Exploring information interactions in the context of Google (2016) 0.02
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    Abstract
    The study sets out to explore the factors that influence the evaluation of information and the judgments made in the process of finding useful information in web search contexts. Based on a diary study of 2 assigned tasks to search on Google and Google Scholar, factor analysis identified the core constructs of content, relevance, scope, and style, as well as informational and system "ease of use" as influencing the judgment that useful information had been found. Differences were found in the participants' evaluation of information across the search tasks on Google and on Google Scholar when identified by the factors related to both content and ease of use. The findings from this study suggest how searchers might critically evaluate information, and the study identifies a relation between the user's involvement in the information interaction and the influences of the perceived system ease of use and information design.
  3. Craven, J.; Johnson, F.; Butters, G.: ¬The usability and functionality of an online catalogue (2010) 0.01
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    Abstract
    Purpose - The purpose of this paper is to investigate the usability of the user interface to an online catalogue and to explore how user assessment of both system usability and functionality can provide recommendations for the improved design. Design/methodology/approach - Drawing on previous studies, the usability testing used a mixture of search tasks, interviews and a structured focus group. Representative users completed tasks designed to test the system's features and a "think aloud" protocol collected data about the users' responses when using the system and on its perceived functionality. Findings - The analysis of the data on users' evaluation, preferences and expectations by a set of usability attributes enabled recommendations to be made with respect to key areas of the system functionality. Practical implications - The usability study helped to improve the "look and feel" of the interface and demonstrates how the user expectation of what constitutes a supported experience can help make recommendations for the design of a system that is both usable and useful. Originality/value - The paper demonstrates the benefits of using a mixture of approaches to test system usability and to gain a better understanding of usability from the perspective of the system's users, their expectations and perceived usefulness of the system.