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Pasanen-Tuomainen, I.: Does access meet availability at an OPAC? (1993) 0.02
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Abstract

Paper presented at the 1992 IATUL seminar in Tallinn, estonia: 'Universal Availability of Publications in Science and Technology including those on the history and philosophy of grey literature' on UAP policy and practice. Discusses surveys conducted at the Helsinki Univ. of Technology Library analysing the use of the online catalogue. Covers the Internordic Study 'Monitoring the Online Catalogues of the Nordic Technical University Libraries', whose aim was the promotion of end-user accessibility to information as part of a training program. Users' search behaviour was observed during the course on the library's TENTTU information retrieval system. Analyses the transaction log files of end users. Presents statistics on the distribution of search elements in free text and field codes and the use of Boolean operators. Comments on a software package enabling analysis of the interaction between the system and the end user. This may be useful to evaluate training programs
Pasanen-Tuomainen, I.: Building a local current contents database (1993) 0.02
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Abstract

In 1991-92 the users of the National Technology Library of Denmark, the Helsinki Univ. of Technology Library, and the Technical Univ. Library of Norway were monitored to evaluate the way in which they usef the OPACs. The aim of the NORDINFO project was to promote end user accessibility by gathering valid information about the interaction between the users and the 3 systems. The main emphasis was on how the different types of users actually carry out their searches with special attention paid to multilingualism. Transaction log analysis was used to monitor the search process
Pasanen-Tuomainen, I.: Monitoring online catalogues in the Nordic technological university libraries (1992) 0.02
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Abstract

NORDINFO financed project to evaluate OPACs from the end user's viewpoint began in Aug 91 and was aimed at discovering how different types of users carry out searches; how the different methods of describing a publication's contact are used; and evaluating how title, thesauri words and free text are combined in searching using the transaction log analysis method over a 6 week period. The results show that not even menus give enough guidance to an occasional user; free text searching was the most popular method; scan commands proved not popular. The number of searches retrieving no-references was similar in all libraries, while libraries differed in the truncated search terms. Multilingualism was a serious problem in all the online catalogues. Lists recommended improvements