Search (2 results, page 1 of 1)

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Abstract

The article presents the search situation transition (SST) method for analysing Web information search (WIS) processes. The idea of the method is to analyse searching behaviour, the process, in detail and connect both the searchers' actions (captured in a log) and his/her intentions and goals, which log analysis never captures. On the other hand, ex post factor surveys, while popular in WIS research, cannot capture the actual search processes. The method is presented through three facets: its domain, its procedure, and its justification. The method's domain is presented in the form of a conceptual framework which maps five central categories that influence WIS processes; the searcher, the social/organisational environment, the work task, the search task, and the process itself. The method's procedure includes various techniques for data collection and analysis. The article presents examples from real WIS processes and shows how the method can be used to identify the interplay of the categories during the processes. It is shown that the method presents a new approach in information seeking and retrieval by focusing on the search process as a phenomenon and by explicating how different information seeking factors directly affect the search process.

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Abstract

In this article the authors look at the prescriptions advocated by Web search textbooks in the light of a selection of empirical data of real Web information search processes. They use the strategy of disjointed incrementalism, which is a theoretical foundation from decision making, to focus an how people face complex problems, and claim that such problem solving can be compared to the tasks searchers perform when interacting with the Web. The findings suggest that textbooks an Web searching should take into account that searchers only tend to take a certain number of sources into consideration, that the searchers adjust their goals and objectives during searching, and that searchers reconsider the usefulness of sources at different stages of their work tasks as well as their search tasks.