Search (1 results, page 1 of 1)

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Abstract

The results of this thesis are intended to support the information architect in designing a solution for improved search in a corporate environment. Specifically we have examined the type of search problems that require a domain model to enhance the search process. There are several approaches to modeling a domain. We have considered 3 different types of domain modeling schemes; taxonomy, thesaurus and ontology. The intention is to support the information architect in making an informed choice between one or more of these schemes. In our opinion the main criteria for this choice are the modeling characteristics of a scheme and the suitability for application in the search process. The second chapter is a discussion of modeling characteristics of each scheme, followed by a comparison between them. This should give an information architect an idea of which aspects of a domain can be modeled with each scheme. What is missing here is an indication of the effort required to model a domain with each scheme. There are too many factors that influence the amount of required effort, ranging from measurable factors like domain size and resource characteristics to cultural matters such as the willingness to share knowledge and the existence of a project champion in the team to keep the project running. The third chapter shows what role domain models can play in each part of the search process. This gives an idea of the problems that domain models can solve. We have split the search process into individual parts to show that domain models can be applied very differently in the process. The fourth chapter makes recommendations about the suitability of each individualdomain modeling scheme for improving search. Each scheme has particular characteristics that make it especially suitable for a domain or a search problem. In the appendix each case study is described in detail. These descriptions are intended to serve as a benchmark. The current problem of the enterprise can be compared to those described to see which case study is most similar, which solution was chosen, which problems arose and how they were dealt with. An important issue that we have not touched upon in this thesis is that of maintenance. The real problems of a domain model are revealed when it is applied in a search system and its deficits and wrong assumptions become clear. Adaptation and maintenance are always required. Unfortunately we have not been able to glean sufficient information about maintenance issues from our case studies to draw any meaningful conclusions.