Search (5 results, page 1 of 1)

  • × author_ss:"Topi, H."
  • × year_i:[2000 TO 2010}
  1. Lucas, W.; Topi, H.: Form and function : the impact of query term and operator usage on Web search results (2002) 0.10
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    Abstract
    Conventional wisdom holds that queries to information retrieval systems will yield more relevant results if they contain multiple topic-related terms and use Boolean and phrase operators to enhance interpretation. Although studies have shown that the users of Web-based search engines typically enter short, term-based queries and rarely use search operators, little information exists concerning the effects of term and operator usage on the relevancy of search results. In this study, search engine users formulated queries on eight search topics. Each query was submitted to the user-specified search engine, and relevancy ratings for the retrieved pages were assigned. Expert-formulated queries were also submitted and provided a basis for comparing relevancy ratings across search engines. Data analysis based on our research model of the term and operator factors affecting relevancy was then conducted. The results show that the difference in the number of terms between expert and nonexpert searches, the percentage of matching terms between those searches, and the erroneous use of nonsupported operators in nonexpert searches explain most of the variation in the relevancy of search results. These findings highlight the need for designing search engine interfaces that provide greater support in the areas of term selection and operator usage
  2. Lucas, W.; Topi, H.: Learning and training to search (2005) 0.05
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    Abstract
    Online searching was once the province of professional search intermediaries who had received formal training in information retrieval (IR). Today's searchers no longer fit a standard profile, ranging from school-age children to retirees, the majority of whom have received no training in search. While entering a simple query to a commercial Web search engine may not require any specialized skills, a basic understanding of the search process and successful search techniques and strategies, particularly for nontrivial queries, can result in more productive searches and a more enjoyable search experience. Despite recognition of the growing need for search training that supports the cognitive processes and learning styles of individual searchers, there has been relatively little response from the academic community to date. In this chapter, we review the existing literature on search training. We also propose the development of a search training framework based on models of the search process, research on search errors, and models, methods and approaches gathered from research on training and learning within other, related disciplines.
  3. Topi, H.; Lucas, W.: Searching the Web : operator assistance required (2005) 0.04
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    Abstract
    This study examines the effects of the search interface and Boolean logic training on user search performance and satisfaction. We compared the use of an assisted search tool to that of a simple search interface like those typically found at commercial search engine sites. We found that the assisted search tool had a significant positive effect on performance, satisfaction, and confidence. Promoting the use of advanced search features is therefore in the best interest of both Web search providers and users. In the absence of an assisted interface, a simple interface coupled with Boolean logic training was also an effective means for improving user performance. Given that most searchers choose to use the simple search box, it is important to provide them with applicable training to promote the effective use of the search tool. Interestingly, coupling the assisted interface with Boolean training was no more effective than either treatment alone.
  4. Lucas, W.T.; Topi, H.: Training for Web search : will it get you in shape? (2004) 0.04
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    Abstract
    Given that time is money, Web searching can be a very expensive proposition. Even with the best search technology, the usefulness of search results depends on the searcher's ability to use that technology effectively. In an effort to improve this ability, our research investigates the effects of logic training, interface training, and the type of search interface on the search process. In a study with 145 participants, we found that even limited training in basic Boolean logic improved performance with a simple search interface. Surprisingly, for users of an interface that assisted them in forming syntactically correct Boolean queries, performance was negatively affected by logic training and unaffected by interface training. Use of the assisted interface itself, however, resulted in strong improvements in performance over use of the simple interface. In addition to being useful for search engine providers, these findings are important for all companies that rely heavily on search for critical aspects of their operations, in that they demonstrate simple means by which the search experience can be improved for their employees and customers.
  5. Topi, H.; Lucas, W.: Mix and match : combining terms and operators for successful Web searches (2005) 0.02
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    Abstract
    This paper presents a detailed analysis of the structure and components of queries written by experimental participants in a study that manipulated two factors found to affect end-user information retrieval performance: training in Boolean logic and the type of search interface. As reported previously, we found that both Boolean training and the use of an assisted interface improved the participants' ability to find correct responses to information requests. Here, we examine the impact of these training and interface manipulations on the Boolean operators and search terms that comprise the submitted queries. Our analysis shows that both Boolean training and the use of an assisted interface improved the participants' ability to correctly utilize various operators. An unexpected finding is that this training also had a positive impact on term selection. The terms and, to a lesser extent, the operators comprising a query were important factors affecting the participants' performance in query tasks. Our findings demonstrate that even small training interventions can improve the users' search performance and highlight the need for additional information retrieval research into how search interfaces can provide superior support to today's untrained users of the Web.