Search (8 results, page 1 of 1)

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Abstract

Although many studies have identified search tactics, few studies have explored tactic transitions. This study investigated the transitions of search tactics during the Web-based search process. Bringing their own 60 search tasks, 31 participants, representing the general public with different demographic characteristics, participated in the study. Data collected from search logs and verbal protocols were analyzed by applying both qualitative and quantitative methods. The findings of this study show that participants exhibited some unique Web search tactics. They overwhelmingly employed accessing and evaluating tactics; they used fewer tactics related to modifying search statements, monitoring the search process, organizing search results, and learning system features. The contributing factors behind applying most and least frequently employed search tactics are in relation to users' efforts, trust in information retrieval (IR) systems, preference, experience, and knowledge as well as limitation of the system design. A matrix of search-tactic transitions was created to show the probabilities of transitions from one tactic to another. By applying fifth-order Markov chain, the results also presented the most common search strategies representing patterns of tactic transition occurring at the beginning, middle, and ending phases within one search session. The results of this study generated detailed and useful guidance for IR system design to support the most frequently applied tactics and transitions, to reduce unnecessary transitions, and support transitions at different phases.

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Abstract

This study investigated whether and how different factors in relation to task, user-perceived knowledge, search process, and system affect users' search tactic selection. Thirty-one participants, representing the general public with their own tasks, were recruited for this study. Multiple methods were employed to collect data, including pre-questionnaire, verbal protocols, log analysis, diaries, and post-questionnaires. Statistical analysis revealed that seven factors were significantly associated with tactic selection. These factors consist of work task types, search task types, familiarity with topic, search skills, search session length, search phases, and system types. Moreover, the study also discovered, qualitatively, in what ways these factors influence the selection of search tactics. Based on the findings, the authors discuss practical implications for system design to support users' application of multiple search tactics for each factor.

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Abstract

Key terms related to information searching and search models are defined. A historic context is provided to illustrate the evolution of the four main digital environments that users interact with in their search process to offer readers background information regarding the transition from manual information systems to computer-based information retrieval (IR) systems, as well as the transition from intermediary searching to end-user searching. Emphasis is placed on the review of different levels of information searching from search tactics/moves, search strategies, and usage patterns, to search models and associated factors in relation to task, user knowledge structure, IR system design, and social-organization context. Search models are further classified into two types, with one type illustrating information search process (ISP) and the other type emphasizing the factors that influence the process. In addition, unsolved problems and future research are discussed and suggested.

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Abstract

To date, there has been little empirical research investigating the specific types of help-seeking situations that arise when people interact with information in new searching environments such as digital libraries. This article reports the results of a project focusing on the identification of different types of help-seeking situations, along with types of factors that precipitate them among searchers of two different digital libraries. Participants (N = 120) representing the general public in Milwaukee and New York City were selected for this study. Based on the analysis of multiple sources of data, the authors identify 15 types of help-seeking situations among this sample of novice digital library users. These situations are related to the searching activities involved in getting started, identifying relevant digital collections, browsing for information, constructing search statements, refining searches, monitoring searches, and evaluating results. Multiple factors that determine the occurrences of each type of help-seeking situation also are identified. The article concludes with a model that represents user, system, task, and interaction outcome as codeterminates in the formation of help-seeking situations, and presents the theoretical and practical implications of the study results.

Date

22. 3.2009 12:49:20

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Abstract

Both user involvement and system support play important roles in applying search tactics. To apply search tactics in the information retrieval (IR) processes, users make decisions and take actions in the search process, while IR systems assist them by providing different system features. After analyzing 61 participants' information searching diaries and questionnaires we identified various types of user involvement and system support in applying different types of search tactics. Based on quantitative analysis, search tactics were classified into 3 groups: user-dominated, system-dominated, and balanced tactics. We further explored types of user involvement and types of system support in applying search tactics from the 3 groups. The findings show that users and systems play major roles in applying user-dominated and system-dominated tactics, respectively. When applying balanced tactics, users and systems must collaborate closely with each other. In this article, we propose a model that illustrates user involvement and system support as they occur in user-dominated tactics, system-dominated tactics, and balanced tactics. Most important, IR system design implications are discussed to facilitate effective and efficient applications of the 3 groups of search tactics.

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Abstract

Multisession successive information searches are common but little research has focused on quantitative analysis. This article enhances our understanding of successive information searches by employing an experimental method to observe whether and how the behavioral characteristics of searchers statistically significantly changed over sessions. It focuses on a specific type of successive search called transmuting successive searches, in which searchers learn about and gradually refine their information problems during the course of the information search. The results show that searchers' behavioral characteristics indeed exhibit different patterns in different sessions. The identification of the behavioral characteristics can help information retrieval systems to detect stages or sessions of the information search process. The findings also help validate a theoretical framework to explain successive searches and suggest system requirements for supporting the associated search behavior. The study is one of the first to not only test for statistical significance among research propositions concerning successive searches but to also apply the research principles of implicit relevance feedback to successive searches.

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Abstract

Purpose - Previous research has demonstrated that task is the driving force for information retrieval (IR). However, few studies investigate how people engaged in work and search tasks define their decisions and behaviors in the IR process. The purpose of this paper is to investigate how dimensions of tasks affect the information-seeking and retrieving process. Design/methodology/approach - In total, 40 participants are recruited for the two studies conducted in a corporate setting as well as an academic setting. Multiple methods are applied to collect data related to participants' tasks and the information-seeking and retrieving process: web surveys, questionnaires, diaries, and telephone interviews. Both qualitative and quantitative data are analyzed. Findings - This paper identifies nature (routine, typical, and unusual), stages (pre-focus, formation, and post-focus), and timeframe (extremely urgent, urgent, and non-urgent) as dimensions of work tasks as well as origination (self-generated and assigned), types (updating information, looking for specific information, looking for items with common characteristics, and looking for known items), and flexibility (very flexible, flexible, and inflexible) as dimensions of search tasks. Moreover, the relationships between dimensions of work and search tasks and the information-seeking process - in particular, the extent of planning, the application of different types of information-seeking strategies, and shifts in search-task-related goals - are explored. Originality/value - This paper fills in a gap in current research - the impact of dimensions of task on the information-seeking and -retrieving process.

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Abstract

Purpose - The purpose of this study is to compare the evaluation of search result lists and documents, in particular evaluation criteria, elements, association between criteria and elements, pre/post and evaluation activities, and the time spent on evaluation. Design/methodology/approach - The study analyzed the data collected from 31 general users through prequestionnaires, think aloud protocols and logs, and post questionnaires. Types of evaluation criteria, elements, associations between criteria and elements, evaluation activities and their associated pre/post activities, and time were analyzed based on open coding. Findings - The study identifies the similarities and differences of list and document evaluation by analyzing 21 evaluation criteria applied, 13 evaluation elements examined, pre/post and evaluation activities performed and time spent. In addition, the authors also explored the time spent in evaluating lists and documents for different types of tasks. Research limitations/implications - This study helps researchers understand the nature of list and document evaluation. Additionally, this study connects elements that participants examined to criteria they applied, and further reveals problems associated with the lack of integration between list and document evaluation. The findings of this study suggest more elements, especially at list level, be available to support users applying their evaluation criteria. Integration of list and document evaluation and integration of pre, evaluation and post evaluation activities for the interface design is the absolute solution for effective evaluation. Originality/value - This study fills a gap in current research in relation to the comparison of list and document evaluation.