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Yuan, X. (J.); Belkin, N.J.: Applying an information-seeking dialogue model in an interactive information retrieval system (2014)
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- Abstract
- Purpose - People often engage in different information-seeking strategies (ISSs) within a single information-seeking episode. A critical concern for the design of information retrieval (IR) systems is how to provide support for these different behaviors in a manner which searchers can easily understand, navigate and use, as they move from one ISS to another. The purpose of this paper is to describe a dialogue structure that was implemented in an experimental IR system, in order to address this concern. Design/methodology/approach - The authors conducted a user-centered experiment to evaluate the IR systems. Participants were asked to search for information on two different task types, with four different topics per task, in both the experimental system and a baseline system emulating state-of-the-art IR systems. The authors report here the results related explicitly to the use of the experimental system's dialogue structure. Findings - For one of the task types, most participants followed the search steps as predicted in the dialogue structures, and those who did so completed the task in fewer moves. For the other task type, predicted order of moves was often not followed, but participants again used fewer moves when following the predicted order. Results demonstrate that the dialogue structures the authors designed indeed support effective human information behavior patterns in a variety of ways, and that searchers can effectively use a system which changes to support different ISSs. Originality/value - This study shows that it is both possible and beneficial, to design an IR system which can support multiple ISSs, and that such a system can be understood and used successfully.
- Date
- 6. 4.2015 19:22:59
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Belkin, N.J.; Marchetti, P.G.; Cool, C.: BRAQUE: design of an interface to support user interaction in information retrieval (1993)
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Belkin, N.J.; Croft, W.B.: Retrieval techniques (1987)
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- Source
- Annual review of information science and technology. 22(1987), S.109-145
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Belkin, N.J.; Chang, S.J.; Downs, T.; Saracevic, T.; Zhao, S.: Taking account of user tasks, goals and behavior for the design of online public access catalogs (1990)
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Belkin, N.J.; Marchetti, P.G.; Albrecht, M.; Fusco, L.; Skogvold, S.; Stokke, H.; Troina, G.: User interfaces for information systems (1991)
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- Abstract
- This paper presents descriptions of four information / system interface projects in progress at ESRIN, the astablishment of the European Space Agency (ESA) in Italy. Each project demonstrates a somewhat different approach to interface design, but all share the commonality of responding to user goals, tasks and characteristics. It is suggested that next generation scientific information systems will have to be designed for direct access by end users to a large variety of information sources, through a common interface. Design of such systems, including their interfaces, should be based on a multi-level analysis of user goals, tasks and domain views.
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Belkin, N.J.: ¬The use of multiple information problem representation for information retrieval (1994)
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- Abstract
- Discusses the general issues of the effect and use of multiple representations of the same information problem, or topics, on information retrieval system performance. It has been known for some time that different representations of the same information problem retrieve different sets (or lists) of documents, both relevant and non-relevant. More recently, there have been a number of studies investigating the effects of combining, in various ways, such different representations, in order to try to get a single response from the information retrieval system which is better than that for any of the single representations. Discusses the rationale, both empirical and theoretical, for such an approach, and surveys the results of recent research projects in this area. All of them demonstrate the same phenomenon; the more representations one can combine, the better the retrieval performance. Discusses the implications of these results for information retrieval system design and information retrieval
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Li, Y.; Belkin, N.J.: ¬A faceted approach to conceptualizing tasks in information seeking (2008)
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- Abstract
- The nature of the task that leads a person to engage in information interaction, as well as of information seeking and searching tasks, have been shown to influence individuals' information behavior. Classifying tasks in a domain has been viewed as a departure point of studies on the relationship between tasks and human information behavior. However, previous task classification schemes either classify tasks with respect to the requirements of specific studies or merely classify a certain category of task. Such approaches do not lead to a holistic picture of task since a task involves different aspects. Therefore, the present study aims to develop a faceted classification of task, which can incorporate work tasks and information search tasks into the same classification scheme and characterize tasks in such a way as to help people make predictions of information behavior. For this purpose, previous task classification schemes and their underlying facets are reviewed and discussed. Analysis identifies essential facets and categorizes them into Generic facets of task and Common attributes of task. Generic facets of task include Source of task, Task doer, Time, Action, Product, and Goal. Common attributes of task includes Task characteristics and User's perception of task. Corresponding sub-facets and values are identified as well. In this fashion, a faceted classification of task is established which could be used to describe users' work tasks and information search tasks. This faceted classification provides a framework to further explore the relationships among work tasks, search tasks, and interactive information retrieval and advance adaptive IR systems design.
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Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998)
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- Date
- 22. 9.1997 19:16:05
