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  • × author_ss:"Bilal, D."
  1. Bilal, D.: Children's use of the Yahooligans! Web search engine : I. Cognitive, physical, and affective behaviors on fact-based search tasks (2000) 0.03
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    Abstract
    This study reports on the first part of a research project that investigated children's cognitive, affective, and physical behaviors as they use the Yahooligans! search engine to find information on a specific search task. 27 seventh-grade science children from a middle school located in Knoxville, Tennessee participated in the period. Their cognitive and physical behaviors were captured using Lotus ScreenCam, a Windows based software package that captures and replays activities recorded in Web browsers, such as Netscape. Their affective states were captured via a one-on-one exit interview. A new measure called "Web traversal measure" was developed to measure children's "weighted" traversal effectiveness and efficiency scores, as well as their quality moves in Yahooligans! Children's prior experience in using the Internet/Web and their knowledge of the Yahooligans! interface were gathered via a questionnaire. The findings provided insights into children's bahviors and success, as their weighted traversal effectiveness and efficiency scores, as well as quality moves. Implications for user training and system design are discussed
  2. Bilal, D.; Kirby, J.: Differences and similarities in information seeking : children and adults as Web users (2002) 0.03
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    Abstract
    This study examined the success and information seeking behaviors of seventh-grade science students and graduate students in information science in using Yahooligans! Web search engine/directory. It investigated these users' cognitive, affective, and physical behaviors as they sought the answer for a fact-finding task. It analyzed and compared the overall patterns of children's and graduate students' Web activities, including searching moves, browsing moves, backtracking moves, looping moves, screen scrolling, target location and deviation moves, and the time they took to complete the task. The authors applied Bilal's Web Traversal Measure to quantify these users' effectiveness, efficiency, and quality of moves they made. Results were based on 14 children's Web sessions and nine graduate students' sessions. Both groups' Web activities were captured online using Lotus ScreenCam, a software package that records and replays online activities in Web browsers. Children's affective states were captured via exit interviews. Graduate students' affective states were extracted from the journal writings they kept during the traversal process. The study findings reveal that 89% of the graduate students found the correct answer to the search task as opposed to 50% of the children. Based on the Measure, graduate students' weighted effectiveness, efficiency, and quality of the Web moves they made were much higher than those of the children. Regardless of success and weighted scores, however, similarities and differences in information seeking were found between the two groups. Yahooligans! poor structure of keyword searching was a major factor that contributed to the "breakdowns" children and graduate students experienced. Unlike children, graduate students were able to recover from "breakdowns" quickly and effectively. Three main factors influenced these users' performance: ability to recover from "breakdowns", navigational style, and focus on task. Children and graduate students made recommendations for improving Yahooligans! interface design. Implications for Web user training and system design improvements are made.
  3. Bilal, D.; Bachir, I.: Children's interaction with cross-cultural and multilingual digital libraries : I. Understanding interface design representations (2007) 0.01
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    Abstract
    This paper reports the results of a study that examined Arabic-speaking children's interaction with the International Children's Digital Library (ICDL). Assessment of the ICDL to Arabic-speaking children as a culturally diverse group was grounded in "representations" and "meaning" rather than in internationalization and localization. The utility of the ICDL navigation controls was judged based on the extent it supported children's navigation. Most of the ICDL representations and their meanings were found to be highly appropriate for older children but inappropriate for younger ones. The design of the ICDL navigation controls was supportive of children's navigation. Recommendations for assessing the cross-cultural usability of the ICDL are made and suggestions for system design improvements are provided.
  4. Bilal, D.; Wang, P.: Children's conceptual structures of science categories and the design of Web directories (2005) 0.00
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    Abstract
    Eleven middle school children constructed hierarchical maps for two science categories selected from two Web directories, Yahooligans! and KidsClick! For each category, children constructed a pair of maps: one without links and one with links. Forty-tour maps were analyzed to identify similarities and differences. The structures of the maps were compared to the structures employed by the directories. Children were able to construct hierarchical maps and articulate the relationships among the concepts. At the global level (whole map), children's maps were not alike and did not match the structures of the Web directories. At the local levels (superordinate and subordinate), however, children shared similarities in the conceptual configurations, especially for the concrete concepts. For these concepts, substantial overlap was found between the children's structures and those employed in the directories. For the abstract concepts the configurations were diverse and did not match those in the directories. The findings of this study have impl!cations for design of systems that are more supportive of children's conceptual structures.
  5. Bilal, D.: Children's use of the Yahooligans! Web search engine : II. Cognitive and physical behaviors on research tasks (2001) 0.00
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    Abstract
    This study reports the results of Part 11 of a research project that investigated the cognitive and physical behaviors of middle school students in using Yahooligans! Seventeen students in the seventh grade searched Yahooligans! to locate relevant information for an assigned research task. Sixty-nine percent partially succeeded, while 31 % failed. Children had difficulty completing the task mainly because they lacked adequate level of research skills and approached the task by seeking specific answers. Children's cognitive and physical behaviors varied by success levels. Similarities and differences in children's cognitive and physical behaviors were found between the research task and the factbased task they performed in the previous study. The present study considers the impact of prior experience in using the Web, domain knowledge, topic knowledge, and reading ability on children's success. It reports the overall patterns of children's behaviors, including searching and browsing moves, backtracking and looping moves, and navigational styles, as well as the time taken to complete the research task. Children expressed their information needs and provided recommendations for improving the interface design of Yahooligans! Implications for formal Web training and system design improvements are discussed
  6. Bilal, D.; Bachir, I.: Children's interaction with cross-cultural and multilingual digital libraries : II. Information seeking, success, and affective experience (2007) 0.00
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    Abstract
    This paper reports the results of a study that investigated Arabic-speaking children's interaction with the International Children's Digital Library (ICDL) to find Arabic books on four tasks. Children's information seeking activities was captured by using HyperCam software. Children's success was assessed based on a measure the researchers developed. Children's perceptions of and affective experience in using the ICDL was gathered through group interviews. Findings revealed that children's information seeking behavior was characterized by browsing using a single function; that is, looking under "Arabic" from the Simple interface pull-down menu. Children were more successful on the fully self-generated, open-ended task than on the assigned and semi-assigned tasks. Children made suggestions for improving the Arabic collection and the design of the ICDL. The findings have implications for practitioners, researchers, and system designers.
  7. Bilal, D.: Ranking, relevance judgment, and precision of information retrieval on children's queries : evaluation of Google, Yahoo!, Bing, Yahoo! Kids, and ask Kids (2012) 0.00
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    Abstract
    This study employed benchmarking and intellectual relevance judgment in evaluating Google, Yahoo!, Bing, Yahoo! Kids, and Ask Kids on 30 queries that children formulated to find information for specific tasks. Retrieved hits on given queries were benchmarked to Google's and Yahoo! Kids' top-five ranked hits retrieved. Relevancy of hits was judged on a graded scale; precision was calculated using the precision-at-ten metric (P@10). Yahoo! and Bing produced a similar percentage in hit overlap with Google (nearly 30%), but differed in the ranking of hits. Ask Kids retrieved 11% in hit overlap with Google versus 3% by Yahoo! Kids. The engines retrieved 26 hits across query clusters that overlapped with Yahoo! Kids' top-five ranked hits. Precision (P) that the engines produced across the queries was P = 0.48 for relevant hits, and P = 0.28 for partially relevant hits. Precision by Ask Kids was P = 0.44 for relevant hits versus P = 0.21 by Yahoo! Kids. Bing produced the highest total precision (TP) of relevant hits (TP = 0.86) across the queries, and Yahoo! Kids yielded the lowest (TP = 0.47). Average precision (AP) of relevant hits was AP = 0.56 by leading engines versus AP = 0.29 by small engines. In contrast, average precision of partially relevant hits was AP = 0.83 by small engines versus AP = 0.33 by leading engines. Average precision of relevant hits across the engines was highest on two-word queries and lowest on one-word queries. Google performed best on natural language queries; Bing did the same (P = 0.69) on two-word queries. The findings have implications for search engine ranking algorithms, relevance theory, search engine design, research design, and information literacy.
  8. Bilal, D.: Children's use of the Yahooligans! Web search engine : III. Cognitive and physical behaviors on fully self-generated search tasks (2002) 0.00
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    Abstract
    Bilal, in this third part of her Yahooligans! study looks at children's performance with self-generated search tasks, as compared to previously assigned search tasks looking for differences in success, cognitive behavior, physical behavior, and task preference. Lotus ScreenCam was used to record interactions and post search interviews to record impressions. The subjects, the same 22 seventh grade children in the previous studies, generated topics of interest that were mediated with the researcher into more specific topics where necessary. Fifteen usable sessions form the basis of the study. Eleven children were successful in finding information, a rate of 73% compared to 69% in assigned research questions, and 50% in assigned fact-finding questions. Eighty-seven percent began using one or two keyword searches. Spelling was a problem. Successful children made fewer keyword searches and the number of search moves averaged 5.5 as compared to 2.4 on the research oriented task and 3.49 on the factual. Backtracking and looping were common. The self-generated task was preferred by 47% of the subjects.
  9. Bilal, D.: Web search engines for children : a comparative study and performance evaluation of Yahooligans!, AskJeeves for Kids, and Super Snooper (1999) 0.00
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    Abstract
    This study compared the search features and retrieval performance of Yahooligans!, Ask Jeeves for Kids, and Super Snooper on identical searches. This extended the earlier research conducted by Bilal (1999), which examined the cognitive, affective, and physical behaviors of twenty-two 7th grade science students' use of Yahooligans! search engine. The three types of searches the students formulated in Yahooligans! on an imposed fact-driven query were here conducted in Ask Jeeves for Kids and Super Snooper. The retrieval performance criteria of the three engines included: (1) retrieval output, (2) relevance, (3) overlap in results, and (4) redundancy. A matrix of features (e.g., database coverage, search interface, search capabilities, retrieval interface, filtering, feedback, online help, FAQs, and advertisements) was developed to compare the engines. The performance of the natural language capability embedded in Ask Jeeves for Kids was evaluated by comparing the results retrieved directly from Yahooligans! to those Ask Jeeves for Kids returned from Yahooligans! on identical searches.The. results shed light on the strengths and weaknesses of each engine and appropriateness to specific types of queries. Yahooligans! was the most effective on keyword searching. Super Snooper returned the highest number of hits but with zero relevance on all types of searches. Ask Jeeves for Kids was successful only on one keyword search and failed both the natural language phrase and multiple keyword. Implications are made for improving the engines' design, retrieval performance, and search features, as well as for user instruction