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  • × author_ss:"Liu, Z."
  1. Liu, Z.; Jansen, B.J.: ASK: A taxonomy of accuracy, social, and knowledge information seeking posts in social question and answering (2017) 0.02
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    Abstract
    Many people turn to their social networks to find information through the practice of question and answering. We believe it is necessary to use different answering strategies based on the type of questions to accommodate the different information needs. In this research, we propose the ASK taxonomy that categorizes questions posted on social networking sites into three types according to the nature of the questioner's inquiry of accuracy, social, or knowledge. To automatically decide which answering strategy to use, we develop a predictive model based on ASK question types using question features from the perspectives of lexical, topical, contextual, and syntactic as well as answer features. By applying the classifier on an annotated data set, we present a comprehensive analysis to compare questions in terms of their word usage, topical interests, temporal and spatial restrictions, syntactic structure, and response characteristics. Our research results show that the three types of questions exhibited different characteristics in the way they are asked. Our automatic classification algorithm achieves an 83% correct labeling result, showing the value of the ASK taxonomy for the design of social question and answering systems.
  2. Rada, R.; Liu, Z.; Zheng, M.: Connecting educational information spaces (1997) 0.01
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    Abstract
    Online textbooks can be connected to other sources of information to improve their educational value. We describe 2 case studies. One used in a medical textbook and connected to medical journal abstracts via a thesaurus. The textbook, journal abstracts, and thesaurus were stored on a CD-ROM. The other case study shows a textbook on the WWW that is connected to various other sources of information. About half the book references are to web sites, and the textbook is part of an online course that is connected to an online catalog and other courses. Such linkages among information spaces should help students navigate the information relevant to their studies
  3. Theng, Y.-L.; Goh, D.H.-L.; Lim, E.-P.; Liu, Z.; Yin, M.; Pang, N.L.-S.; Wong, P.B.-B.: Applying scenario-based design and claims analysis to the design of a digital library of geography examination resources (2005) 0.01
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    Abstract
    This paper describes the application of Carroll's scenario-based design and claims analysis as a means of refinement to the initial design of a digital library of geographical resources (GeogDL) to prepare Singapore students to take a national examination in geography. GeogDL is built on top of G-Portal, a digital library providing services over geospatial and georeferenced Web content. Beyond improving the initial design of GeogDL, a main contribution of the paper is making explicit the use of Carroll's strong theory-based but undercapitalized scenario-based design and claims analysis that inspired recommendations for the refinement of GeogDL. The paper concludes with an overview of the implementation of some of the recommendations identified in the study to address "usability" and "usefulness" design issues in GeogDL, and discusses implications of the findings in relation to geospatial digital libraries in general.
  4. Liu, Z.; Huang, X.: Gender differences in the online reading environment (2008) 0.00
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    Abstract
    Purpose - The purpose of this study is to explore gender differences in the online reading environment. Design/methodology/approach - Survey and analysis methods are employed. Findings - Survey results reveal that female readers have a stronger preference for paper as a reading medium than male readers, whereas male readers exhibit a greater degree of satisfaction with online reading than females. Additionally, males and females differ significantly on the dimension of selective reading and sustained attention. Originality/value - Understanding gender differences would enable a better understanding of the changing reading behavior in the online environment, and to develop more effective digital reading devices. Factors affecting gender differences in the online reading environment are discussed, and directions for future research are suggested.
  5. Buckland, M.K.; Liu, Z.: History of information science (1995) 0.00
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    Date
    13. 6.1996 19:22:20
  6. Liu, Z.: Reading behavior in the digital environment : changes in reading behavior over the past ten years (2005) 0.00
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    Abstract
    Purpose - This study attempts to investigate reading behavior in the digital environment by analyzing how people's reading behavior has changed over the past ten years. Design/methodology/approach - Survey and analysis methods are employed. Findings - With an increasing amount of time spent reading electronic documents, a screen-based reading behavior is emerging. The screen-based reading behavior is characterized by more time spent on browsing and scanning, keyword spotting, one-time reading, non-linear reading, and reading more selectively, while less time is spent on in-depth reading, and concentrated reading. Decreasing sustained attention is also noted. Annotating and highlighting while reading is a common activity in the printed environment. However, this "traditional" pattern has not yet migrated to the digital environment when people read electronic documents. Originality/value - Implications for the changes in reading behavior are discussed, and directions for future research are suggested.
  7. Lim, E.-P.; Liu, Z.; Yin, M.; Goh, D.H.-L.; Theng, Y.-L.; Ng, W.K.: On organizing and accessing geospatial and georeferenced Web resources using the G-Portal system (2005) 0.00
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    Abstract
    In order to organise and manage geospatial and georeferenced information on the Web making them convenient for searching and browsing, a digital portal known as G-Portal has been designed and implemented. Compared to other digital libraries, G-Portal is unique for several of its features. It maintains metadata resources in XML with flexible resource schemas. Logical groupings of metadata resources as projects and layers are possible to allow the entire metadata collection to be partitioned differently for users with different information needs. These metadata resources can be displayed in both the classification-based and map-based interfaces provided by G-Portal. G-Portal further incorporates both a query module and an annotation module for users to search metadata and to create additional knowledge for sharing respectively. G-Portal also includes a resource classification module that categorizes resources into one or more hierarchical category trees based on user-defined classification schemas. This paper gives an overview of the G-Portal design and implementation. The portal features will be illustrated using a collection of high school geography examination-related resources.
  8. Jansen, B.J.; Liu, Z.; Simon, Z.: ¬The effect of ad rank on the performance of keyword advertising campaigns (2013) 0.00
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    Abstract
    The goal of this research is to evaluate the effect of ad rank on the performance of keyword advertising campaigns. We examined a large-scale data file comprised of nearly 7,000,000 records spanning 33 consecutive months of a major US retailer's search engine marketing campaign. The theoretical foundation is serial position effect to explain searcher behavior when interacting with ranked ad listings. We control for temporal effects and use one-way analysis of variance (ANOVA) with Tamhane's T2 tests to examine the effect of ad rank on critical keyword advertising metrics, including clicks, cost-per-click, sales revenue, orders, items sold, and advertising return on investment. Our findings show significant ad rank effect on most of those metrics, although less effect on conversion rates. A primacy effect was found on both clicks and sales, indicating a general compelling performance of top-ranked ads listed on the first results page. Conversion rates, on the other hand, follow a relatively stable distribution except for the top 2 ads, which had significantly higher conversion rates. However, examining conversion potential (the effect of both clicks and conversion rate), we show that ad rank has a significant effect on the performance of keyword advertising campaigns. Conversion potential is a more accurate measure of the impact of an ad's position. In fact, the first ad position generates about 80% of the total profits, after controlling for advertising costs. In addition to providing theoretical grounding, the research results reported in this paper are beneficial to companies using search engine marketing as they strive to design more effective advertising campaigns.