Introducing information management : an information research reader (2005)
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- Abstract
- Information management (IM) has exploded in importance in recent years and yet until now there has been no Reader to introduce students to the subject. This comprehensive international collection introduces you to the core topics and methodologies used in teaching IM, namely: information behaviour; environmental scanning and decision making; knowledge management; and information strategy. These peer-reviewed papers represent an elite selection from the respected "Information Research" journal, each carefully updated to take into account recent developments. This book is an essential introduction to IM for all students on courses in library and information science, IM, information systems, business information technology, business management, computer science and information technology; as well as for practitioners working in a wide range of organizations providing information services.
- Footnote
- Allen strikes a realistic note of the institutional importance of trust across teams of academics and administrators, and subsequently of the political behavior of academics and computer services administrators/ managers and the relation of the latter to information strategy formulation. Research was conducted at 12 university sites, information strategy process documents were analyzed, and 20 informants were interviewed at each site. The study's research focused on cross-case analysis (instead of an iterative approach to collection and analysis of data), research was longitudinal, and a grounded theory approach was employed. According to the author, findings confirm a similar position taken by Pettigrew (1977): "development of information strategy is the outcome of negotiated political relations" (p. 177). And for such negotiated political relations, the author concludes, trust is a necessary ingredient. It is important to reiterate that IM's scope requires a diversity of study methods and methodologies to address all issues involved. A multiplicity of information and IM definitions and the number of local and global issues that must be addressed, along with information's significance as resource and/or commodity in different types of organizations, necessitate diversity in information research. Each chapter has demonstrated a need to cover many aspects of IM and to ensure that there is as much clarity in that effort as possible, and yet differentiation of IM from other related fields such as KM clearly remains a top issue. As with any other effort to define a field's boundaries, the task at hand is not easy, but while definitions and boundaries are being worked out, there is always an opportunity to engage in fruitful discussions about scope and critical issues in information research."
Lambe, P.: Organising knowledge : taxonomies, knowledge and organisational effectiveness (2007)
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- Footnote
- Rez. in: KO 34(2007) no.4, S.266-267 (E. Quintarelli): "The knowledge and information world we live in can rarely be described from a single coherent and predictable point of view. In the global economy and mass society, an explosion of knowledge sources, different paradigms and information-seeking behaviors, fruition contexts and access devices are overloading our existence with an incredible amount of signals and stimulations, all competing for our limited attention. Taxonomies are often cited as tools to cope with, organize and make sense of this complex and ambiguous environment. Leveraging an extensive review of literature from a variety of disciplines, as well as a wide range of relevant real-life case studies, Organising Knowledge by Patrick Lambe has the great merit of liberating taxonomies from their recurring obscure and limitative definition, making them living, evolving and working tools to manage knowledge within organizations. Primarily written for knowledge and information managers, this book can help a much larger audience of practitioners and students who wish to design, develop and maintain taxonomies for large-scale coordination and organizational effectiveness both within and across societies. Patrick Lambe opens ours eyes to the fact that, far from being just a synonym for pure hierarchical trees to improve navigation, find-ability and information retrieval, taxonomies take multiple forms (from lists, to trees, facets and system maps) and play different roles, ranging from basic information organization to more subtle tasks, such as establishing common ground, overcoming boundaries, discovering new opportunities and helping in sense-making.
While each single paragraph of the book is packed with valuable advice and real-life experience, I consider the last chapter to be the most intriguing and ground-breaking one. It's only here that taxonomists meet folksonomists and ontologists in a fundamental attempt to write a new page on the relative position between old and emerging classification techniques. In a well-balanced and sober analysis that foregoes excessive enthusiasm in favor of more appropriate considerations about content scale, domain maturity, precision and cost, knowledge infrastructure tools are all arrayed from inexpensive and expressive folksonomies on one side, to the smart, formal, machine-readable but expensive world of ontologies on the other. In light of so many different tools, information infrastructure clearly appears more as a complex dynamic ecosystem than a static overly designed environment. Such a variety of tasks, perspectives, work activities and paradigms calls for a resilient, adaptive and flexible knowledge environment with a minimum of standardization and uniformity. The right mix of tools and approaches can only be determined case by case, by carefully considering the particular objectives and requirements of the organization while aiming to maximize its overall performance and effectiveness. Starting from the history of taxonomy-building and ending with the emerging trends in Web technologies, artificial intelligence and social computing, Organising Knowledge is thus both a guiding tool and inspirational reading, not only about taxonomies, but also about effectiveness, collaboration and finding middle ground: exactly the right principles to make your intranet, portal or document management tool a rich, evolving and long-lasting ecosystem."
