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  • × language_ss:"f"
  • × theme_ss:"Benutzerstudien"
  1. Vigue-Camus, A.: Des usagers et des écrans à la Bibliothèque Publique d'Informations (1996) 0.01 
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    Abstract
    Account of a limited experimental study at the Bibliothèque Publique d'Informations (BPI), the Paris multimedia public library, to establish a methodology for investigating user interactions with new technology. A wide range of materials are available at the BPI, including CD-ROMs and the Internet. Preliminary observations indicate that users do not follow the pattern dictated by the machine, but take approaches based on their own experience and skills. Setbacks are generally interpreted as defects in the software, not personla failure to master the system. Large scale qualitative abservation, using research methods from the social sciences, would establish a knowledge base for developing user skills to exploit multimedia resources more fully
  2. Hancock-Beaulieu, M.: ¬Les catalogues en ligne juges par les utilisateurs (1991) 0.01 
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    Abstract
    Briefly reviews research on users and online catalogues, focusing on the different data gathering methodologies. OLIVE, an enhanced facility for logging transactions and introducing online questionnaires as a front end to a personal computer, was used to examine user intentions, search formulations and success ratings on several commercial systems. Describes a third generation system, OKAPI, which addresses some of the issues raised by the user feedback

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