Search (3 results, page 1 of 1)

  • × theme_ss:"Benutzerstudien"
  • × theme_ss:"Semantisches Umfeld in Indexierung u. Retrieval"
  1. Shiri, A.A.; Revie, C.: Query expansion behavior within a thesaurus-enhanced search environment : a user-centered evaluation (2006) 0.01
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    Abstract
    The study reported here investigated the query expansion behavior of end-users interacting with a thesaurus-enhanced search system on the Web. Two groups, namely academic staff and postgraduate students, were recruited into this study. Data were collected from 90 searches performed by 30 users using the OVID interface to the CAB abstracts database. Data-gathering techniques included questionnaires, screen capturing software, and interviews. The results presented here relate to issues of search-topic and search-term characteristics, number and types of expanded queries, usefulness of thesaurus terms, and behavioral differences between academic staff and postgraduate students in their interaction. The key conclusions drawn were that (a) academic staff chose more narrow and synonymous terms than did postgraduate students, who generally selected broader and related terms; (b) topic complexity affected users' interaction with the thesaurus in that complex topics required more query expansion and search term selection; (c) users' prior topic-search experience appeared to have a significant effect on their selection and evaluation of thesaurus terms; (d) in 50% of the searches where additional terms were suggested from the thesaurus, users stated that they had not been aware of the terms at the beginning of the search; this observation was particularly noticeable in the case of postgraduate students.
    Date
    22. 7.2006 16:32:43
  2. Bilal, D.; Kirby, J.: Differences and similarities in information seeking : children and adults as Web users (2002) 0.01
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    Abstract
    This study examined the success and information seeking behaviors of seventh-grade science students and graduate students in information science in using Yahooligans! Web search engine/directory. It investigated these users' cognitive, affective, and physical behaviors as they sought the answer for a fact-finding task. It analyzed and compared the overall patterns of children's and graduate students' Web activities, including searching moves, browsing moves, backtracking moves, looping moves, screen scrolling, target location and deviation moves, and the time they took to complete the task. The authors applied Bilal's Web Traversal Measure to quantify these users' effectiveness, efficiency, and quality of moves they made. Results were based on 14 children's Web sessions and nine graduate students' sessions. Both groups' Web activities were captured online using Lotus ScreenCam, a software package that records and replays online activities in Web browsers. Children's affective states were captured via exit interviews. Graduate students' affective states were extracted from the journal writings they kept during the traversal process. The study findings reveal that 89% of the graduate students found the correct answer to the search task as opposed to 50% of the children. Based on the Measure, graduate students' weighted effectiveness, efficiency, and quality of the Web moves they made were much higher than those of the children. Regardless of success and weighted scores, however, similarities and differences in information seeking were found between the two groups. Yahooligans! poor structure of keyword searching was a major factor that contributed to the "breakdowns" children and graduate students experienced. Unlike children, graduate students were able to recover from "breakdowns" quickly and effectively. Three main factors influenced these users' performance: ability to recover from "breakdowns", navigational style, and focus on task. Children and graduate students made recommendations for improving Yahooligans! interface design. Implications for Web user training and system design improvements are made.
  3. Kruschwitz, U.; AI-Bakour, H.: Users want more sophisticated search assistants : results of a task-based evaluation (2005) 0.00
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    Abstract
    The Web provides a massive knowledge source, as do intranets and other electronic document collections. However, much of that knowledge is encoded implicitly and cannot be applied directly without processing into some more appropriate structures. Searching, browsing, question answering, for example, could all benefit from domain-specific knowledge contained in the documents, and in applications such as simple search we do not actually need very "deep" knowledge structures such as ontologies, but we can get a long way with a model of the domain that consists of term hierarchies. We combine domain knowledge automatically acquired by exploiting the documents' markup structure with knowledge extracted an the fly to assist a user with ad hoc search requests. Such a search system can suggest query modification options derived from the actual data and thus guide a user through the space of documents. This article gives a detailed account of a task-based evaluation that compares a search system that uses the outlined domain knowledge with a standard search system. We found that users do use the query modification suggestions proposed by the system. The main conclusion we can draw from this evaluation, however, is that users prefer a system that can suggest query modifications over a standard search engine, which simply presents a ranked list of documents. Most interestingly, we observe this user preference despite the fact that the baseline system even performs slightly better under certain criteria.