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Lazonder, A.W.; Biemans, H.J.A.; Wopereis, I.G.J.H.: Differences between novice and experienced users in searching information on the World Wide Web (2000)
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- Abstract
- Searching for information on the WWW basically comes down to locating an appropriate Web site and to retrieving relevant information from that site. This study examined the effect of a user's WWW experience on both phases of the search process. 35 students from 2 schools for Dutch pre-university education were observed while performing 3 search tasks. The results indicate that subjects with WWW-experience are more proficient in locating Web sites than are novice WWW-users. The observed differences were ascribed to the experts' superior skills in operating Web search engines. However, on tasks that required subjects to locate information on specific Web sites, the performance of experienced and novice users was equivalent - a result that is in line with hypertext research. Based on these findings, implications for training and supporting students in searching for information on the WWW are identified. Finally, the role of the subjects' level of domain expertise is discussed and directions for future research are proposed
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Palmquist, R.A.; Kim, K.-S.: Cognitive style and on-line database search experience as predictors of Web search performance (2000)
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- Abstract
- This study sought to investigate the effects of cognitive style (field dependent and field independent) and on-line database search experience (novice and experienced) on the WWW search performance of undergraduate college students (n=48). It also attempted to find user factors that could be used to predict search efficiency. search performance, the dependent variable was defined in 2 ways: (1) time required for retrieving a relevant information item, and (2) the number of nodes traversed for retrieving a relevant information item. the search tasks required were carried out on a University Web site, and included a factual task and a topical search task of interest to the participant. Results indicated that while cognitive style (FD/FI) significantly influenced the search performance of novice searchers, the influence was greatly reduced in those searchers who had on-line database search experience. Based on the findings, suggestions for possible changes to the design of the current Web interface and to user training programs are provided
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Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998)
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- Abstract
- Over the last 4 years, the Information Interaction Laboratory at Rutgers' School of communication, Information and Library Studies has performed a series of investigations concerned with various aspects of people's interactions with advanced information retrieval (IR) systems. We have benn especially concerned with understanding not just what people do, and why, and with what effect, but also with what they would like to do, and how they attempt to accomplish it, and with what difficulties. These investigations have led to some quite interesting conclusions about the nature and structure of people's interactions with information, about support for cooperative human-computer interaction in query reformulation, and about the value of visualization of search results for supporting various forms of interaction with information. In this discussion, I give an overview of the research program and its projects, present representative results from the projects, and discuss some implications of these results for support of subject searching in information retrieval systems
- Date
- 22. 9.1997 19:16:05
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Yiqun, W.; Zhonghui, Z.; Li, Z.: Experimental study of machine factors and cognitive abilities of users (1998)
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- Abstract
- Describes 3 experiments undertaken to research how machine factors influence the cognitive abilities of users. The experiments dealt with presentation programs of retrieval results and user selectivity, thesaurus construction and accuracy of the subject words ascertained by the user, and menu layout and time taken by the user. Discusses findings and the satisfaction of users with present databases
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Kaltenborn, K.-F.: Endnutzerrecherchen in der CD-ROM-Datenbank Medline : T.1: Evaluations- und Benutzerforschung über Nutzungscharakteristika, Bewertung der Rechercheergebnisse und künftige Informationsgewinnung; T.2: Evaluations- und Benutzerforschung über Recherchequalität und Nutzer-Computer/Datenbank-Interaktion (1991)
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