Search (25 results, page 1 of 2)

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Abstract

Purpose - The purpose of this paper is to specify user-defined relevance criteria by which people select hyperlinks and pages in web searching. Design/methodology/approach - A quantitative and qualitative analysis was undertaken of talking aloud data from nine web searches conducted about self-generated topics. Findings - Altogether 18 different criteria for selecting hyperlinks and web pages were found. The selection is constituted, by two, intertwined processes: the relevance judgment of hyperlinks, and web pages by user-defined criteria, and decision-making concerning the acceptance or rejection of hyperlinks and web pages. The study focuses on the former process. Of the individual criteria, specificity, topicality, familiarity, and variety were used most frequently in relevance judgments. The study shows that despite the high number of individual criteria used in the judgments, a few criteria such as specificity and topicality tend to dominate. Searchers were less critical in the judgment of hyperlinks than deciding whether the activated web pages should be consulted in more detail. Research limitations/implications - The study is exploratory, drawing on a relatively low number of case searches. Originality/value - The paper gives a detailed picture of the criteria used in the relevance judgments of hyperlinks and web pages. The study also discusses the specific nature of criteria used in web searching, as compared to those used in traditional online searching environments.

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Abstract

Purpose - The purpose of this paper is to elaborate how source preference criteria are defined in the context of everyday projects that require the seeking of problem-specific information. More specifically, to find out how information seekers explain their preference criteria by characterizing the perceived strengths and weaknesses of diverse sources. Design/methodology/approach - The approach takes the form of qualitative content analysis of empirical data gathered by semi-structured interviews with 16 prospective home buyers in 2008. The source preference criteria were elicited by making use of the construct of information source horizon. Findings - Networked sources were favoured most strongly, followed by printed media, human sources and organizational sources. Content of information was the primary source preference criterion. Availability of information was a fairly important criterion, while user characteristics, usability of information and situational factors were fairly marginal in this regard. In the definition of the preference criteria, more emphasis was placed on the perceived strengths than weaknesses of sources. Positive qualities such as "provides updated information" were referred to particularly while judging the relevance of the networked sources. Negative qualities like "outdated information" were primarily associated with printed media and organizational sources. Research limitations/implications - The study is exploratory, drawing on a relatively small sample recruited through a web-based service. Thus, the findings cannot be generalized to prospective home buyers. Practical implications - Prospective home buyers tend to favour web-based information sources and services. They should provide the customers with detailed information about the property, including photos. Originality/value - The paper specifies the picture of user-defined relevance judgment in the context of everyday life information seeking.

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Abstract

Purpose Arts-informed, visual research was conducted to document the pictorial metaphors that appear among original drawings of information. The purpose of this paper is to report the diversity of these pictorial metaphors, delineate their formal qualities as drawings, and provide a fresh perspective on the concept of information. Design/methodology/approach The project utilized pre-existing iSquare drawings of information that were produced by iSchool graduate students during a draw-and-write activity. From a data set of 417 images, 125 of the strongest pictorial metaphors were identified and subjected to cognitive metaphor theory. Findings Overwhelmingly, the favored source domain for envisioning information was nature. The most common pictorial metaphors were: Earth, web, tree, light bulb, box, cloud, and fishing/mining, and each brings different qualities of information into focus. The drawings were often canonical versions of objects in the world, leading to arrays of pictorial metaphors marked by their similarity. Research limitations/implications Less than 30 percent of the data set qualified as pictorial metaphors, making them a minority strategy for representing information as an image. The process to identify and interpret pictorial metaphors was highly subjective. The arts-informed methodology generated tensions between artistic and social scientific paradigms. Practical implications The pictorial metaphors for information can enhance information science education and fortify professional identity among information professionals. Originality/value This is the first arts-informed, visual study of information that utilizes cognitive metaphor theory to explore the nature of information. It strengthens a sense of history, humanity, nature, and beauty in our understanding of information today, and contributes to metaphor research at large.

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Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies for information searching and seeking by reviewing the conceptualizations on this topic in the field of library and information science (LIS). Design/methodology/approach The study draws on Henry Mintzberg's idea of strategy as plan and strategy as pattern in a stream of actions. Conceptual analysis of 57 LIS investigations was conducted to find out how researchers have approached the above aspects in the characterizations of information search and seeking strategies. Findings In the conceptualizations of information search and information seeking strategies, the aspect of strategy as plan is explicated most clearly in text-book approaches describing the steps of rational web searching. Most conceptualizations focus on the aspect of strategy as pattern in a stream of actions. This approach places the main emphasis on realized strategies, either deliberate or emergent. Deliberate strategies indicate how information search or information seeking processes were oriented by intentions that existed previously. Emergent strategies indicate how patterns in information seeking and seeking developed in the absence of intentions, or despite them. Research limitations/implications The conceptualizations of the shifts in information seeking and searching strategies were excluded from the study. Similarly, conceptualizations of information search or information retrieval tactics were not examined. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the key aspects of strategy are conceptualized in the classifications and typologies of information seeking and searching strategies. The findings contribute to the elaboration of the conceptual space of information behaviour research.

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Abstract

Purpose The purpose of this paper is to contribute to the creation of a holistic picture of information behavior by examining the connections between information seeking and sharing. Design/methodology/approach Conceptual analysis is used to focus on the ways in which the researchers have modeled the interplay of information seeking and sharing. The study draws on conceptual analysis of 27 key studies examining the above issue, with a focus on the scrutiny of six major models for information behavior. Findings Researchers have employed three main approaches to model the relationships between information seeking and sharing. The indirect approach conceptualizes information seeking and sharing as discrete activities connected by an intermediating factor, for example, information need. The sequential approach assumes that information seeking precedes information sharing. From the viewpoint of the interactive approach, information seeking and sharing appear as mutually related activities shaping each other iteratively or in a cyclical manner. The interactive approach provides the most sophisticated research perspective on the relationships of information seeking and sharing and contributes to holistic understanding of human information behavior. Research limitations/implications As the study focuses on information seeking and sharing, no attention is devoted to other activities constitutive of information behavior, for example, information use. Originality/value The study pioneers by providing an in-depth analysis of the connections of information seeking and information sharing.

Date

20. 1.2015 18:30:22

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Abstract

Purpose The purpose of this paper is to elaborate the picture of the motivators for information behaviour by examining the nature of information need as a trigger and driver of information seeking. Design/methodology/approach Conceptual analysis focusing on the ways in which the researchers have conceptualized information need in models for human information behaviour (HIB). The study draws on conceptual analysis of 26 key studies focusing on the above topic. Findings Researchers have employed two main approaches to conceptualize information needs in the HIB models. First, information need is approached as a root factor which motivates people to identify and access information sources. Second, information need is approached as a secondary trigger or driver determined by more fundamental factors, for example, the information requirements of task performance. The former approach conceptualizes information need as a trigger providing an initial impetus to information seeking, while the latter approach also depicts information need as a driver that keeps the information-seeking process in motion. The latter approach is particularly characteristic of models depicting information seeking as a cyclic process. Research limitations/implications As the study focuses on information need, no attention is devoted to related constructs such as anomalous state of knowledge and uncertainty. Originality/value The study pioneers by providing an in-depth analysis of the nature of information need as a trigger and driver of information seeking. The findings refine the picture of motivators for information behaviour.

Date

20. 1.2015 18:30:22

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Abstract

The author reflects the conceptual and practical questions of network competence in the context of information seeking. Network competence is seen as one of the information-related competences and is defined as the mastery of four major areas: knowledge of information resources available on the Internet, skilled use of the ICT tools to access information, judgment of the relevance of information, and communication. Drawing on the ideas of the social cognitive theory developed by Albert Bandura, a model of network competence is introduced in order to discuss network competence "in action". In the model, network competence is put in practical context by relating five major factors: network competence, self-efficacy, outcome expectations, affective factors such as anxiety, and experiences received from information seeking on the Internet. Particular attention is devoted to the connections between network competence and self-efficacy which denote a person's judgment of his or her ability to organize and execute action, such as finding information on the Web.

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Abstract

Drawing on the ideas of process philosophy, this study elaborates the nature of information-seeking process by approaching them as temporal developments. To this end, a conceptual analysis was made by comparing key models which approach information seeking as stage-based and cyclic processes. The nature of such processes was scrutinized by devoting attention to two main aspects, that is, the temporal order in which the constituents of information seeking appear during the process, and the changes occurring in the constituents. Stage-based approaches draw on linear time concept by conceptualizing such processes as sets of consecutive activities progressing toward a final point. Cyclic approaches conceptualize information-seeking processes as sets of iterative activities which may be repeated. The findings suggest that stage-based and cyclic approaches should not be opposite approaches; rather, they complement each other. However, cyclic models emphasizing the importance of feedback loops have gained more popularity in the modeling of web searching, whereas the interest in the development of stage-based approaches has decreased since the 1990s.

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Abstract

Purpose - The purpose of this article is to elaborate the picture of the processes of information use by comparing conceptualizations provided by the constructivist approach and the human information processing approach. Design/methodology/approach - The article is a conceptual analysis of major articles characterizing information use and human information processing in the fields of information studies and consumer research. Findings - It is found that both research approaches share the assumption that interpreting, relating and comparing qualities of things is fundamental to the information use process. Research limitations/implications - The picture of information use processes is based on the comparison of two research approaches only. Originality/value - Compared to the numerous studies on information needs and seeking, the questions of information use have remained under-researched. The study elaborates the conceptual picture of information use processes by identifying similarities and differences between two major research approaches.

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Abstract

This article elaborates the picture of information use from the perspective of interpreting informational cues about the attributes of entities. It is assumed that such activity draws on cognitive mechanisms that are employed as the constituents of diverse interpretation approaches to informational cues. The empirical data of the study were gathered by means of think aloud method from 16 prospective homebuyers in 2008. The participants interpreted informational cues available in announcements published in a printed housing listing issue and a Web-based information system serving the needs of prospective homebuyers. The data were examined by means of qualitative content analysis. By drawing on the findings of Zhang and her associates, the study revealed 7 cognitive mechanisms: identification of key attributes, specification, evaluation, comparison by similarity, comparison by differentiation, explanation, and conclusion. Three major approaches employed in the interpetation of informational cues were identified. The descriptive-evaluative approach draws on the identification and evaluation of individual attributes of an entity. The comparative approach is more sophisticated because it is based on the evaluation of the attributes by their perceived similarity or differentiation. Finally, the explanatory approach draws on the identification of attributes with causal potential.

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Abstract

Presents an overview of research on information use. The majority of use and user studies are surveys which focus on the consulting of different information sources and channels. In most studies, however, the substantial issues of information use are omitted. Discusses conceptual and terminological questions of information use and knowledge utilization. No consensus on the definition of these concepts exists among researchers because they can have no direct access to individual processes of information use. Examines the contributions made to information use theory by Brenda Dervin and Robert S. Taylor. Reviews the categories of uses specified in Dervin's sense making theory and discusses Taylor's concept of information use environments. Considers some methodological questions concerning the challenges of empirical research on information use

Footnote

Research on information use in the field of information studies

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Abstract

The author reviews the major approaches and central findings of empirical research use studies. 6 major approaches were identified by cross-tabulating 2 criteria: the major context of network use (job-related vs. non-work) and the social level of variables (individual vs. group level). Examples of all types of studies are presented. Themajority of studies can be classified among the surveys focusing on frequencies of service use. From these studies, analyses of job-related are the most advanced both theoretically and methodologically while studies focused on non-work context of use are less established in this sense. The qualitative research settings seem to gain more popularity, thus making the use studies more balanced methodologically. The strengths and weaknesses of the research approaches are assessed and conclusions are drawn concerning the development of more context sensitive analyses of network uses

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Abstract

Reviews the sense-making theory which is based on constructivist assumptions on human information seeking and use. Focuses on the uses epistemic and practical interests of the theory, discussing them in relation to the interests of the traditional intermediary-centered approach. Sense-making theory is a programmatic research effort suggesting user-centered ideas for the conceptualization of the information seeking and use. Its contribution to LIS research is critique to the limitations of the traditional intermediary-centred approach

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Abstract

Presents a study of information seeking behaviour and information use viewed from the social constructionist viewpoint. Introduces social constructionism and presents a social constructionist critique of previous research into information use. Reviews generally the nature of discursive action and its analysis and focuses on the principle issue of information use as a discursive action

Source

Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a

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Abstract

Purpose - Describes the basic premises of three metatheories that represent important or emerging perspectives on information seeking, retrieval and knowledge formation in information science: constructivism, collectivism, and constructionism. Design/methodology/approach - Presents a literature-based conceptual analysis. Pinpoints the differences between the positions in their conceptions of language and the nature and origin of knowledge. Findings - Each of the three metatheories addresses and solves specific types of research questions and design problems. The metatheories thus complement one another. Each of the three metatheories encourages and constitutes a distinctive type of research and learning. Originality/value - Outlines each metatheory's specific fields of application.

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Abstract

As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen

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Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies and tactics for information seeking and searching by focusing on the heuristic elements of such strategies and tactics. Design/methodology/approach A conceptual analysis of a sample of 31 pertinent investigations was conducted to find out how researchers have approached heuristics in the above context since the 1970s. To achieve this, the study draws on the ideas produced within the research programmes on Heuristics and Biases, and Fast and Frugal Heuristics. Findings Researchers have approached the heuristic elements in three major ways. First, these elements are defined as general level constituents of browsing strategies in particular. Second, heuristics are approached as search tips. Third, there are examples of conceptualizations of individual heuristics. Familiarity heuristic suggests that people tend to prefer sources that have worked well in similar situations in the past. Recognition heuristic draws on an all-or-none distinction of the information objects, based on cues such as information scent. Finally, representativeness heuristic is based on recalling similar instances of events or objects and judging their typicality in terms of genres, for example. Research limitations/implications As the study focuses on three heuristics only, the findings cannot be generalized to describe the use of all heuristic elements of strategies and tactics for information seeking and searching. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the heuristic elements are conceptualized in the context of information seeking and searching. The findings contribute to the elaboration of the conceptual issues of information behavior research.

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Abstract

Purpose Drawing on the ideas of conversation analysis (CA), the purpose of this paper is to elaborate the picture of dialogical information seeking and sharing. To this end, information seeking and sharing are approached as interactive online talk occurring in an asynchronous discussion forum. Design/methodology/approach The conceptual framework is based on the elaboration of Schegloff's model for sequence organisation in spoken conversation. As a result, ten categories constitutive of asynchronous online talk were identified. It was further examined how online talk of this type is structured by expanded question - answers adjacency pairs and how such pairs are constitutive of dialogical information seeking and sharing. This question was explored by scrutinising 20 discussion threads downloaded from a do-it-yourself related online forum. Findings Four ideal typical patterns of asynchronous online talk were identified. Answering the question is a basic pattern of online talk, based on the provision of responses to an individual request. Specifying the answer, broadening the discussion topic and challenging the answer represent more sophisticated patterns incorporating post-expansions of diverse kind. Research limitations/implications As the study focusses on four patterns constitutive of online talk occurring in a particular domain, the findings cannot be generalised to depict the phenomena of dialogical information interaction as a whole. Further research is needed to scrutiny the particular features of asynchronous online talk in the context of dialogical information interaction. Originality/value The paper pioneers by examining the potential of CA in the micro-level study of dialogical information seeking and sharing structured by expanded adjacency pairs. The findings also identify the limitations of the conversation analytic methodology in the study of asynchronous online discourse.

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Abstract

This study aims to elaborate the picture of the relationships between information and power by examining how expert power appears in the characterizations of gatekeeping presented in the research literature. Design/methodology/approach This study uses conceptual analysis for examining how expert power is constitutive of the construct of gatekeeper and how people subject to the influence of gatekeeping trust or challenge the expert power attributed to gatekeepers. The study draws on the analysis of 40 key studies on the above issues. Findings Researchers have mainly constructed the gatekeepers' expert power in terms of superior knowledge and skills applicable to a specific domain, coupled with an ability to control or facilitate access to information. The gatekeeper's expert power has been approached as a contextual factor that facilitates rather than controls access to information. The power relationships between the gatekeepers and those subject to gatekeeping vary contextually, depending on the extent to which the latter have access to alternative sources of information. The findings highlight the need to elaborate the construct of gatekeeping by rethinking its relevance in the networked information environments where the traditional picture of gatekeepers controlling access to information sources is eroding. Research limitations/implications As the study focuses on how expert power figures in gatekeeping, no attention is devoted to the role of social power of other types, for example, reward power and referent power. Originality/value The study pioneers by providing an in-depth analysis of the nature of expert power as a constituent of gatekeeping.

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Abstract

Issues of becoming an Internet user primarily in non-work contexts are discussed. The author reviews individual, social and economic factors motivating network use. Main findings of an empirical study based on the interviews of 23 Finns in 1997 are analysed. In addition, comparisons are made with the findings of the Consumer Research Project (1996-98), conducted in Finland. The main motivating factors leading to network use were the requirements of work and study; also making everyday transactions easier, for example by home banking, was seen as important. The network connections were also acquired for keeping in contact with others and for hobbies, whereas entertainment purposes were not valued.