Search (9 results, page 1 of 1)

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Abstract

Wikipedia is increasingly an important source of information for many. Hence, it is important to develop an understanding of how it is situated within society and the wider roles it is called onto perform. This article argues that one of these roles is as a depository of collective memory. Building on the work of Pentzold, I present a case study of the English Wikipedia article on the Vietnam War to demonstrate that the article, or more accurately, its talk pages, provide a forum for the contestation of collective memory. I further argue that this function is one that should be supported by libraries as they position themselves within a rapidly changing digital world.

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Abstract

Wikipedia is a repository of information freely available to those with Internet access. Given its radical departure from previous encyclopedias, it is not surprising that it is controversial. Wikipedia is freely editable, leading to debates over accuracy and writing style. It has also included topics, especially in the area of popular culture, which some believe are not appropriate for a serious, comprehensive encyclopedia. In this article, I do not examine these arguments, but, rather, a different problem confronting Wikipedia. Through a case study of Cambodian history articles, I demonstrate how Wikipedia limits itself through a largely unconscious appropriation of the dominant discourse of representation surrounding its objects of inquiry. When article quality is examined, a distinct pattern emerges that can readily be matched to the dominant historiographical tradition of Cambodian history. As well as presenting this case study as a demonstration of the influence of dominant discursive narratives, I wish to contextualize this privileging of particular discourses within debates about the New World Information and Communication Order (NWICO) that emerged in the 1970s. I argue that the NWICO can be useful in our thinking about the relationship of information professionals to Wikipedia today.

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Abstract

The rapid rise of Wikipedia as an information source has placed the traditional role of librarians as information gatekeepers and guardians under scrutiny with much of the professional literature suggesting that librarians are polarized over the issue of whether Wikipedia is a useful reference tool. This qualitative study examines the perceptions and behaviours of National Library Board (NLB) of Singapore librarians with regards to information seeking and usage of Wikipedia. It finds that instead of polarized attitudes, most librarians, although cautious about using Wikipedia in their professional capacity, hold a range of generally positive attitudes towards the online encyclopaedia, believing that it has a valid role to play in the information seeking of patrons today. This is heartening because it suggests the existence within the librarian population of attitudes that can be tapped to engage constructively with Wikipedia. Three of these in particular are briefly discussed at the end of the article: Wikipedia's ability to appeal to the socalled "digital natives," its role as a source of non-Western information, and its potential to enable a revitalization of the role of librarians as public intellectuals contributing to a democratic information commons.

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Abstract

Purpose - The purpose of this paper is to show how the library management of the Raffles Library and Museum (the former name of the National Library of Singapore) positioned the library in relation to the wider colonial society of which it was a part. More widely, the aim is to explore the role of libraries within a colonial setting. Design/methodology/approach - The paper takes the form of historical research using archival materials. Findings - The paper finds that the Raffles Library and Museum responded to the needs of two kinds of users: the potentially wayward colonist in need of "wholesome" recreation and the scientist/scholar involved in making Singapore a regional centre for the production of colonial knowledge. Originality/value - While knowledge-producing institutions such as botanical gardens, zoological parks, museums of natural and human history, as well as anthropological and geographical societies now feature prominently in discussions of British colonialism, the colonial library has been overlooked. This paper represents a start at bringing the colonial library into focus as an institutional node designed to sustain colonial endeavors.

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Abstract

Given their ease of use and capability for interactivity, new media are seen as having the potential to make visible previously marginalized voices. The online presence of the writing of history is increasing, and this potential would be a welcome development for the field as it would create a much richer set of easily available historical perspectives. However, this article suggests that the achievement of this promise is fraught with difficulty and that a more likely outcome is a mapping of the status quo in historical representation onto the new media. To illustrate this, I present an analysis of the Wikipedia accounts of Singaporean and Philippine history. For Singapore, alternative historical visions are not as developed as those for the Philippines, and this is reflected in the nature of the respective Wikipedia accounts. I suggest that a possible means to achieve something more of the promise of digital media for history is for information professionals to take a keener interest in Wikipedia, with an eye to helping include accounts of documented historical perspectives that are ignored by mainstream historiographical traditions.

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Abstract

Purpose - To show how e-readiness indicators, specifically the Networked Readiness Index (NRI), participate in the work of defining policy problems. Design/methodology/approach - The article critically examines the Networked Readiness Index in terms of its presentation and its underlying model. It relies on an approach to policy analysis that views policy problems as socially constructed. Findings - E-readiness assessment tools purport to show how ready the nations of the world are to exploit the potential of new information and communication technologies. Yet they do more than that; being actively engaged in constructing policy problems. In the case of the NRI, the problem of the international digital divide is defined in a particular way that privileges certain interests while at the same time legitimatizing its inclusion on the agenda of international organizations as a problem worthy of sustained attention. Practical implications - The findings of the article suggest a need for alternative indicators that register the voices of a wider range of groups and could therefore create a more inclusive digital divide policy problem. Originality/value - Little critical (as opposed to technical) analysis of e-readiness indicators exits in the literature. By focusing on these tools, the article contributes to the debate surrounding the issue of the digital divide.

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Abstract

Wikipedia is fast becoming a key information source for many despite criticism that it is unreliable and inaccurate. A number of recommendations have been made to sort the chaff from the wheat in Wikipedia, among which is the idea of color-coding article segment edits according to age (Cross, 2006). Using data collected as part of a wider study published in Nature, this article examines the distribution of errors throughout the life of a select group of Wikipedia articles. The survival time of each error edit in terms of the edit counts and days was calculated and the hypothesis that surviving material added by older edits is more trustworthy was tested. Surprisingly, we find that roughly 20% of errors can be attributed to surviving text added by the first edit, which confirmed the existence of a first-mover effect (Viegas, Wattenberg, & Kushal, 2004) whereby material added by early edits are less likely to be removed. We suggest that the sizable number of errors added by early edits is simply a result of more material being added near the beginning of the life of the article. Overall, the results do not provide support for the idea of trusting surviving segments attributed to older edits because such edits tend to add more material and hence contain more errors which do not seem to be offset by greater opportunities for error correction by later edits.

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Abstract

This study evaluates how well the authors of Wikipedia history articles adhere to the site's policy of assuring verifiability through citations. It does so by examining the references and citations of a subset of country histories. The findings paint a dismal picture. Not only are many claims not verified through citations, those that are suffer from the choice of references used. Many of these are from only a few US government Websites or news media and few are to academic journal material. Given these results, one response would be to declare Wikipedia unsuitable for serious reference work. But another option emerges when we jettison technological determinism and look at Wikipedia as a product of a wider social context. Key to this context is a world in which information is bottled up as commodities requiring payment for access. Equally important is the problematic assumption that texts are undifferentiated bearers of knowledge. Those involved in instructional programs can draw attention to the social nature of texts to counter these assumptions and by so doing create an awareness for a new generation of Wikipedians and Wikipedia users of the need to evaluate texts (and hence citations) in light of the social context of their production and use.

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Abstract

Purpose - This study aims to investigate the discourses surrounding the provision of internet access in Singapore through the public library system and to consider what the government, librarians and members of the public consider are the legitimate uses of the internet in Singapore's public libraries, how these compare with what the librarians see as their role in facilitating access and to what extent the internet as an educational tool features in public libraries according to users. Design/methodology/approach - A discourse analysis of public documents and semi-structured interviews with ten senior librarians, managers, and 40 members of the public were conducted. Observation was also conducted of library users and of their usage at the computer terminals in the library. Findings - Findings from the study throw up very different definitions of what constitutes learning through the internet within the context of a public library. This reinforces conclusions from previous studies that what is termed learning through the internet is variously constructed, and understood in multiple ways. This defies what is often presented of the internet as a technical quick fix of policy makers to help its population leap frog into the future. Research limitations/implications - While the study provided a glimpse into the discourse surrounding the internet in one country, similar work should be carried in more Asian countries to provide a more comprehensive survey of the region and compare this with findings conducted in an Occidental setting. Originality/value - The study provides an Asian perspective that complements findings on the various discourses that had surrounded internet technology in the USA and Europe. It also calls for a new spirit of awareness on the part of librarians to the views of library users with regard to internet access.