-
Internetzugang in Öffentlichen Bibliotheken : Strukturierungsbedarf und -möglichkeiten beim Online-Zugang zu Information und Wissen: BINE (Bibliothek + Internet = Navigation + Erschließung) (1999)
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-
Hackemann, M.: Auf dem Weg zum Internetportal (2001)
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- Source
- Bibliotheken - Portale zum globalen Wissen: 91 Deutscher Bibliothekartag in Bielefeld 2001. Hrsg.: M. Rützel-Banz
-
Kostädt, P.: ¬Das zentrale Zugangssystem der Digitalen Bibliothek NRW (2001)
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- Bibliotheken - Portale zum globalen Wissen: 91 Deutscher Bibliothekartag in Bielefeld 2001. Hrsg.: M. Rützel-Banz
-
Meyenburg, S.: Virtuelle Fachbibliotheken : Fachspezifische Portale unter einem gemeinsamen Dach (2001)
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- Bibliotheken - Portale zum globalen Wissen: 91 Deutscher Bibliothekartag in Bielefeld 2001. Hrsg.: M. Rützel-Banz
-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
-
Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996)
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- Date
- 21. 9.1996 16:03:22
-
Ulrich, P.S.: It works : Die Arbeit des Collaborative Digital Reference Service (CDRS) (2002)
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- Abstract
- Seit dem Beginn der Neunzigerjahre überlegen Bibliothekare weltweit, wie sie ihr Wissen kooperativ einsetzen können, um Auskunftsfragen effektiv und in hoher Qualität, auch mithilfe des Internet, beantworten zu können. Einige Projekte, wie die Internet Public Library, wurden in diesem Zusammenhang realisiert. Nunmehr zwei Jahre ist es her, dass ein internationales Projekt, der Collaborative Digital Reference Service (CDRS), begann, seine Dienste anzubieten. Die Idee ist eine weltweite Arbeitsteilung zwischen Bibliotheken, um auf jede Frage eine Antwort geben zu können. Die Zentral- und Landesbibliothek Berlin ist die einzige Bibliothek in Deutschland, die mitarbeitet und über erste Erfahrungen berichten kann.
-
Hoffmann, R.: Mailinglisten für den bibliothekarischen Informationsdienst am Beispiel von RABE (2000)
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- Date
- 22. 2.2000 10:25:05
- Series
- Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22
-
Armour, J.; Cisler, S.: Community networks on the Internet (1994)
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- Source
- Library journal. 119(1994) no.11, S.22-24
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Date
- 10. 1.1999 17:22:49
-
Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998)
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- Date
- 22. 2.1999 13:19:44
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Date
- 17. 7.1998 22:10:42
-
Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997)
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- Source
- Canadian journal of information and library science. 22(1997) no.2, S.1-15
-
Heller, L.: Warum Wissenschaftler nicht mehr einfach nur publizieren : Beobachtungen anhand aktueller digitaler Trends (2009)
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- Date
- 22. 7.2009 13:38:36
-
Müllenbruck, S.: "Sind Sie ein Mensch?" : Auskunft per Chat an der UB Trier (2001)
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- Abstract
- Das Internet hat die Bibliotheksarbeit in den letzten Jahren stark verändert, die Auskunft vielleicht sogar in besonderem Maße. Wir verfügen über hervorragende Recherchemöglichkeiten, müssen uns aber auch veränderten Ansprüchen unserer Benutzer stellen. Insbesondere im universitären Umfeld ist die Nutzung vernetzter, multimedialer Arbeitsplätze mittlerweile verbreitet, und es wird erwartet, dass die Dienstleistungen der Bibliothek vom PC aus zugänglich sind. Aber auch externe Bibliotheksbenutzer greifen zunehmend auf das Internet als Kornmunikationsmedium zurück. Das zeigt sich in einem starken Rückgang der schriftlichen Anfragen per Brief, dagegen steigt die Zahl der E-Mail-Anfragen kontinuierlich an. Das Problem bei diesen Anfragen ist oft, dass sie unklar formuliert sind und daher ohne Rückfragen nicht angemessen beantwortet werden können. Ein Angebot, das in vielen Bibliotheken mittlerweile zum Standard gehört, sind Hilfetexte und Listen häufig gestellter Fragen (FAQ) auf den Webseiten, die aber leider selten gelesen werden. Ein häufiges Problem ist auch, dass Benutzer nicht wissen, wer für bestimmte Fragen zuständig ist. Fazit: Den qualitativ oft hochwertigen Internetangeboten der Bibliotheken mangelt es an Interaktionsmöglichkeiten. Wie man dies verbessern könnte, beschrieb in allerdings recht allgemeiner Form ein Vortrag von Anne-Katharina Weilenmann auf dem Bibliothekartag 2000 in Leipzig. Durch einen Eintrag in dem sehr nützlichen "Librarians' Index to the Internet" wurden wir auf das ELITE Project der University of Leicester aufmerksam, das eine Fülle von Informationen zum Thema Online-Auskunftsdienste zusammenträgt und eine Liste mit Links zu Bibliotheken aus dem angloamerikanischen Raum anbietet, die solche Möglichkeiten bereits nutzen
-
Shaw, D.: Challenges of information technology in improving information services (1997)
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- Date
- 22. 2.1999 16:50:03
-
Beddies, A.: Sprung ins digitale Zeitalter : Geisteswissenschaftliche Forschung nutzt Potenziale des Internet (2009)
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- Date
- 22. 7.2009 13:41:03
-
Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998)
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- Date
- 22. 2.1999 18:08:25
