Search (2 results, page 1 of 1)

  • × author_ss:"Ballard, T."
  • × theme_ss:"Benutzerstudien"
  1. Ballard, T.: Comparative searching styles of patrons and staff (1994) 0.01 
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    Abstract
    3 months of transaction records from the INNOPAC online catalogue, at Adelphi University, New York, were examined. Patron searchers rely on the standard access points of subject, title, and author for nearly 90% of their searches. Library employees search by title nearly 50% of the time. Title searching predominated among technical services staff as well as public service staff. Approximately 30% of staff searches and 40% of patron searches retrieved no records. Patrons were 10 times more likely than staff to make a search resulting in 500 or more hits
    Source
    Library resources and technical services. 38(1994) no.3, S.193-305
  2. Ballard, T.; Smith, J.: ¬The human interface : an ongoing study of OPAC usage at Adelphi University (1992) 0.01 
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    Abstract
    Presents results of 2 user surveys of the Innopac OPAC developed at Adelphi Univ. Library, New York State. 1.: how long users spend at the terminal; how the length of searches vary; how session commands were distributed; how user behaviour varied by session and length of session. 2.: unsuccessful searches: author searches; title searches, and subject searches

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