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Abstract

This debut curated "virtual special issue" of JASIST is on the theme of "information informing design." It comprises several excellent scholarly research articles previously published in JASIST with important implications for the design of digital information environments. It covers articles that motivate the need for Information Science research to inform design and those that have empirically examined information-related concepts such as information behavior, practices, interaction, and experience and, based on their findings, proposed recommendations or posed questions for design. This article argues that as JASIST exists at the intersection between information, systems, and users, it is natural to want to understand how people engage with information to inform design and, by doing so, Information Science research can build bridges between Information Science and computing disciplines and make contributions that transcend its discipline boundaries. It argues that Information Science research not only has the potential but also the duty to inform the design of future digital information environments.

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Abstract

Creativity and verification are intrinsic to high-quality journalism, but their role is often poorly visible in news story creation. Journalists face relentless commercial pressures that threaten to compromise story quality, in a digital era where their ethical obligation not to mislead the public has never been more important. It is therefore crucial to investigate how journalists can be supported to produce stories that are original, impactful, and factually accurate, under tight deadlines. We present findings from 14 semistructured interviews, where we asked journalists to discuss the creation of a recent news story to understand the process and associated human information behavior (HIB). Six overarching behaviors were identified: discovering, collecting, organizing, interrogating, contextualizing, and publishing. Creativity and verification were embedded throughout news story creation and integral to journalists' HIB, highlighting their ubiquity. They often manifested at a micro level; in small-scale but vital activities that drove and facilitated story creation. Their ubiquitous role highlights the importance of creativity and verification support being woven into functionality that facilitates information acquisition and use in digital information tools for journalists.