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  • × author_ss:"Rowley, J."
  1. Rowley, J.; Urquhart, C.: Understanding student information behavior in relation to electronic information services : lessons from longitudinal monitoring and evaluation, part 1 (2007) 0.03
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    Abstract
    This two-part article establishes a model of the mediating factors that influence student information behavior concerning electronic or digital information sources that support their learning. The first part reviews the literature that underpinned the development of the research methodology for the Joint Information Systems Committee (JISC) User Behavior Monitoring and Evaluation Framework, as well as the literature that has subsequently helped to develop the model over the 5 years the Framework operated in the United Kingdom, in five cycles of research that were adjusted to meet the emerging needs of the JISC at the time. The literature review attempts to synthesize the two main perspectives in the research studies: (a) smallscale studies of student information behavior; and (b) the studies that focus on the quantitative usage of particular electronic information services in universities, often including implications for training and support. As the review indicates, there are gaps in the evidence concerning the browsing and selection strategies of undergraduate students and the interaction of some of the mediating influences on information behavior. The Framework developed a multimethod, qualitative and quantitative methodology for the continued monitoring of user behavior. This article discusses the methods used and the projectmanagement challenges involved, and concludes that at the outset, intended impacts need to be specified carefully, and that funding needs to be committed at that point for a longitudinal study. A research project on information behavior, intended to inform current policymaking on infrastructure provision, is inherently difficult as behavior changes lag behind provision.
  2. Rowley, J.: GENESIS - a new beginning or a new generation (1994) 0.01
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    Abstract
    GENESIS, from SCG, the supplier of the well established library management system BookshelF, is one of the first library management systems to run as a Windows product with a graphical user interface (GUI), and as such is one of the front runners of the next generation of library management systems. The article commences with a brief review of the characteristics of GUI-based systems and proceeds to examine the characteristics of GENESIS. GENSIS is based on a new database environment but retains the same package of modules a BookshelF: Catalogue, Circulation, Thesuaurs, System Defintions, Acquisistion, Serials, Management reporting and System Administration. The GUI interface is simple and easy to use. GENESIS has many of the the features that will characterise a new generation of library management systems
    Source
    Electronic library. 12(1994) no.5, S.277-283
  3. Rowley, J.; Urquhart, C.: Understanding student information behavior in relation to electronic information services : lessons from longitudinal monitoring and evaluation, part 2 (2007) 0.01
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    Abstract
    This second part of a two-part article establishes a model of the mediating factors that influence student information behavior concerning the electronic or digital information sources used to support learning. This part discusses the findings of the Joint Information Systems Committee User Behavior Monitoring and Evaluation Framework (1999-2004) and development of a model that includes both the individual (micro) and organizational (macro) factors affecting student information behavior. The macro factors are information resource design, information and learning technology infrastructure, availability and constraints to access, policies and funding, and organizational leadership and culture. The micro factors are information literacy, academics' information behavior, search strategies, discipline and curriculum, support and training, and pedagogy. We conclude that the mediating factors interact in unexpected ways and that further research is needed to clarify how those interactions, particularly between the macro and micro factors, operate.
  4. Fisher, S.; Rowley, J.: Management information and library management systems : an overview (1994) 0.01
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    Abstract
    Management information facilities transform the library management system into a much more effective management tool. Three levels of management can be identified - operational, tactical and strategic - and each of these has its own unique management information needs. Earlier work on the use of management information in libraries and the development of management information systems demonstrates that progress in these areas has been slow. Management information systems comprise three components: facilities for handling ad hoc enquiries; facilities for standard report report generation; and management information modules, or report generators that support the production of user-defined reports. A lsit of standard reports covering acquisitions, cataloguing, circulation control, serials and inter-library loans is provided. The functions of report generators are explored and the nature of enquiry facilities reviewed. Management information tools available in library management systems form a valuable aid in decision making. These should be further exploited and further developed
    Source
    Electronic library. 12(1994) no.2, S.109-117
  5. Rowley, J.: Current awareness in an electronic age (1998) 0.01
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    Date
    22. 2.1999 17:50:37
    Source
    Online and CD-ROM review. 22(1998) no.4, S.277-279
  6. Rowley, J.; Butcher, D.: ¬A comparison of pricing strategies for bibliographic databases on CD-ROM and equivalent printed products (1994) 0.01
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    Abstract
    Library managers are often concerned to assess the most cost effective means of access to bibliographic data. Considers comparative prices for bibliographic data on CD-ROM and in print form. In many instances, CD-ROM offers added value and easier access to data, but the relative cost is important. Library managers need not only to compare prices but to consider cost effectiveness. Differences between the nature of bibliographic data on CD-ROM and in a printed bibliography or in abstracting and indexing service, and the relative complexities of pricing structures for bibliographic data in both CD-ROM and printed form, where both hinder comparisons. Varying policies on network pricing are an added complication when assessing CD-ROM service. Concludes that some standardization of aspects of the licensing arrangements would be welcome
    Source
    Electronic library. 12(1994) no.3, S.169-175
  7. Rowley, J.: ¬The basics of information systems (1996) 0.01
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    Imprint
    London : Library Association
  8. Rowley, J.: Knowing your customers (1997) 0.01
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    Abstract
    Examines some of the key concepts concerned with customers and consumer buying behaviour. Explores the concept of customer for library and information services, and notes the roles of users, influencers and deciders. Many library and information services deal with 'internal' customers. In order to offer an effective service to customers, it is important to identify the benefits sought by different groups or segments, and to understand the consumer decision making process which is important in determining 'purchase' bahaviour and the use of the service
  9. Banwell, L.; Ray, K.; Coulson, G.; Urquhart, C.; Lonsdale, R.; Armstrong, C.; Thomas, R.; Spink, S.; Yeoman, A.; Fenton, R.; Rowley, J.: ¬The JISC User Behaviour Monitoring and Evaluation Framework (2004) 0.01
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    Abstract
    Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.
  10. Rowley, J.: ¬The changing face of current awareness services (1998) 0.01
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    Date
    9. 2.1997 18:44:22
    22. 2.1999 17:48:45
  11. Bates, J.; Rowley, J.: Social reproduction and exclusion in subject indexing : a comparison of public library OPACs and LibraryThing folksonomy (2011) 0.01
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    Abstract
    Purpose - The purpose of this paper is to highlight limits to the dominant model of social inclusion under which UK public libraries operate, to analyse how and to what extent processes of socio-cultural exclusion emerge in the subject representation and discoverability of "non-dominant" resources in public library OPACs, and to consider folksonomy as a solution to any issues raised. Design/methodology/approach - The paper first develops a critique of the dominant model of "inclusion" within UK public libraries, drawing on feminist and critical theories of identity. It then considers how this critique overlaps with and offers fresh insights into major debates within subject indexing, and develops a theoretical rationale for considering the potential of folksonomy to intervene in more inclusive subject-indexing design. A user-based critical interpretive methodology which understands OPACs as texts open to multiple interpretations is developed, and a comparative reading of standard OPACs and LibraryThing folksonomy is undertaken to evaluate the discoverability and subject representation of LGBTQ and ethnic minority resources. Findings - LibraryThing folksonomy offers benefits over LCSH subject indexing in the discoverability and representation of LGBTQ resources. However, the folksonomy is dominated by US taggers, and this impacts on the tagging of ethnic minority resources. Folksonomy, like traditional indexing, is found to contain its own biases in worldview and subject representation. Originality/value - The importance of subject indexing in developing inclusive library services is highlighted and a new method for evaluating OPACs is developed.
  12. Rowley, J.: Revolution in current awareness services (1994) 0.01
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    Abstract
    Reviews the marketplace for existing current awareness services and uses the main features of these products as standards against which to access 3 new current awareness services: Inside Information; SwetScan; and UnCover. Inside Information, from the British Library Document Supply Centre, provides a short listing of the key features of each article in the world's principal scholarly periodicals. Each reference contains a maximum of 1.500 characters and approximately 1 million references are added to the database each year. SwetScan, from Swets Subscription Service covers 7.000 periodical titles and provides title, ISSN, year-volume, some article names, authors, page numbers, and, if the library is a Swets subscriber, the library's subscription number. An avergae of 111.073 references are added to the database each month. UnCover is a collaborative venture between Blackwells and CARL and offers access to a multidisciplinary database based on the holdings of the participating libraries. UnCover differs from the other 2 services in that it was not originally marketed as a current awarenenss service. UnCover covers 14.000 periodicals representing the holdings of participating libraries together with additional titles for which Blackwells act as subscription agents. The main focus of UnCover is speed of document delivery and the intention is to provide a fax of a document within 24 hours or less (and within the hour if the document is stored on optical disc). Concludes that, if these 3 services are successful and lead to wider availability and use of current awareness services in the academic community, this will have a significant impact on libraries and their relationships with end users
  13. Rowley, J.: Issues in multiple use and network pricing for CD-ROMs (1995) 0.01
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    Source
    Electronic library. 13(1995) no.5, S.483-488