-
Riesthuis, G.J.A.: Some thoughts about the format of the Master Reference File database (2000)
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- Object
- UDC Master Reference File
- Source
- Extensions and corrections to the UDC. 22(2000), S.15-22
-
Thomas, J.; Sottong, S.P.: Automating your ready-reference file (1994)
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- Abstract
- At California State University Long Beach Library, the bulit-in programming language of dBase 3 Plus, was used to create a menu-drive interface for an automated ready-reference file. An easy-to-use in-house database requiring no dBase experience eo access was created. The database and all necessary programs can be stored on one low density disc and readily be shared
- Source
- Reference services review. 22(1994) no.1, S.89-93
-
Døsen, K.: One more reference on self-reference (1992)
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- Date
- 7. 2.2005 14:10:22
-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Butkovich, N.J.; Browning, M.M.; Taylor, K.L.: ¬The Reference Expert : a coputerized database utilizing INMAGIC and a WORM drive (1991)
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- Abstract
- The Reference Expert is a computerised file containing reference problem questions and answers that can be used by staff on the reference desk. The data base was installed by the Reference Division of Texas A&M University's Sterling C. Evans Library to act as a collective memory for reference staff to find answers to infrequently asked difficult questions. The Reference Expert was built using INMAGIC version 7.1 free text indexing software and employs a worm disc for storage. Describes the file structure of records in the system, staff response, and problems encountered
- Object
- Reference Expert
- Source
- Database. 14(1991) no.6, S.35-38
-
Tenopir, C.: Reference services from RLG (1995)
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- Abstract
- Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
- Date
- 25.11.1995 19:22:01
-
Singh, S.: Ranganathan and reference services (1992)
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- Abstract
- Defines reference service and discusses Ranganathan's interpretation of and contribution to reference service under the following headings; development of reference service; 4 categories and holistic view of reference service; analyses of reference work and service; reference service and humanism; flair of the reference librarian; symbiosis of reference service and classification; and relevance of Ranganathan's contribution
- Source
- CLIS observer. 9(1992) nos.1/2, S.16-22
-
McIlvaine, E.: Selected reference books of 1998-1999 (1999)
0.16
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- Abstract
- Continuation of a regular semiannual series reporting a selection of recent scholarly and general reference books of interest to reference staff as an aid to selection and acquisitions
- Date
- 29.12.1999 13:22:36
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Abstract
- Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
- Date
- 17. 7.1998 22:10:42
- Source
- Internet reference services quarterly. 3(1998) no.1, S.29-36
-
Hoskisson, T.: Making the right assumptions : know your user and improve the reference interview (1998)
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- Abstract
- Reference librarians often make incorrect assumptions about the library knowledge of their users. These assumptions can impede the reference interview and influence the outcome of the reference transaction. Examines 7 misconceptions about users and discusses how librarians can correct them to better understand their public and improve reference service. the misconceptions discussed involve users: stating their actual information needs, knowing what sources to use, understanding library arrangement anf jargon, communicating with librarians, and caring about competency
- Date
- 14.11.1998 19:22:48
- Footnote
- Part of an issue devoted to the philosophical ideas underlying reference services
- Source
- Reference librarian. 1998, no.59, S.67-75
-
Rice, J.: Microcomputer database management systems that interface with online public access catalogs (1988)
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- Source
- Reference services review. 16(1988), S.57-60
-
Lundeen, G.: Bibliographic software update (1991)
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- Object
- Reference Manager
- Source
- Database. 14(1991) no.6, S.57-67
-
Lundeen, G.: Bibliographic software (1989)
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- Object
- Reference Manager
- Source
- Database. 12(1989) no.3, S.36-48
-
Somerville, A.N.: ¬The pre-search reference interview : a step by step guide (1982)
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- Source
- Database. 5(1982) no.1, S.32-38
-
Malan, C.: Personal strategies in reference work (1992)
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- Abstract
- Most of the skills required in reference work can be learnt or developed over a period of time. Examines the following: skills and knowledge pertaining to stock, reference tools and the communities served in South Africa; and interpersonal skiills in traditional reference work and in a computerized library
- Source
- Cape librarian. 36(1992) no.10, S.22-23
-
Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Abstract
- The development of excellent reference skills is an art, and requires skill. Knowledge of how reference works are organised and work is of utmost importance. The librarian is also required to appreciate and understand user needs. It is necesary to solicit the real uestion, which often is not the one asked.
- Source
- Reference librarian. 1988, no.22, S.241-244
-
Notess, G.R.: Internet ready reference resources (1996)
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- Abstract
- Describes ready reference resources available on the Internet. Covers: business directories, the United States Postal Services Address and ZIP Code Information page, and the CIA's World Factbook
- Source
- Database. 19(1996) no.2, S.88-91
-
Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996)
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- Abstract
- The Brandeis University main library, Waltham, MA, reference service scored highly on the Wisconsin-Ohio Reference Evaluation Programme (WOREP). Reports on a site visit to Brandeis carried out in 1996 to determine how its reference library performance differs from the perfromance of the typical academic reference deparrtment in the areas covered by the WOREP data. Findings indicate that intensive use of electronic resources, a good reference collection, good architecture, administrative support and adequate time provided by the consultation model contributed to service quality
- Source
- Journal of academic librarianship. 22(1996) no.6, S.423-429
-
Stanley, D.; Lyandres, N.: ¬The electronic revolution and the evolving role of the academic reference librarian (1998)
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- Abstract
- Although assisting and advising have always been central to the role of the reference librarian, the nature of reference work has evolved as a result of the proliferation of electronic resources and their impact on information access. One consequence has been the growing importance of library training in reference work. Considers the place of cooperative teaching, electronic teaching, innovative reference services, reference services outside the library, networking technologies, organization of electronic information and organizational ethos
- Date
- 22. 5.1999 18:27:09
-
Hartley, R.J.: Reference Manager for Windows (1994)
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- Abstract
- Reference Manager is one of the leading database software packages in the UK. Describes its significant features and reviews the Windows version focusing on: the word processing software with which it is compatible; installation; retrieval; drawbacks and its many advantages
- Object
- Reference Manager
