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Zhang, Y.: Developing a holistic model for digital library evaluation (2010)
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- Abstract
- This article reports the author's recent research in developing a holistic model for various levels of digital library (DL) evaluation in which perceived important criteria from heterogeneous stakeholder groups are organized and presented. To develop such a model, the author applied a three-stage research approach: exploration, confirmation, and verification. During the exploration stage, a literature review was conducted followed by an interview, along with a card sorting technique, to collect important criteria perceived by DL experts. Then the criteria identified were used for developing an online survey during the confirmation stage. Survey respondents (431 in total) from 22 countries rated the importance of the criteria. A holistic DL evaluation model was constructed using statistical techniques. Eventually, the verification stage was devised to test the reliability of the model in the context of searching and evaluating an operational DL. The proposed model fills two lacunae in the DL domain: (a) the lack of a comprehensive and flexible framework to guide and benchmark evaluations, and (b) the uncertainty about what divergence exists among heterogeneous DL stakeholders, including general users.
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Zhang, Y.; Zheng, G.; Yan, H.: Bridging information and communication technology and older adults by social network : an action research in Sichuan, China (2023)
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- Abstract
- The extant literature demonstrates that the age-related digital divide prevents older adults from enhancing their quality of life. To bridge this gap and promote active aging, this study explores the interplay between social networks and older adults' use of information and communication technology (ICT). Using an action-oriented field research approach, we offered technical help (29 help sessions) to older adult participants recruited from western China. Then, we conducted content analysis to examine the obtained video, audio, and text data. Our results show that, first, different types of social networks significantly influence older adults' ICT use in terms of digital skills, engagement, and attitudes; however, these effects vary from person to person. In particular, our results highlight the crucial role of a stable and long-term supportive social network in learning and mastering ICT for older residents. Second, technical help facilitates the building and reinforcing of such a social network for the participants. Our study has strong implications in that policymakers can foster the digital inclusion of older people through supportive social networks.
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Zhang, X.; Li, Y.; Liu, J.; Zhang, Y.: Effects of interaction design in digital libraries on user interactions (2008)
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- Abstract
- Purpose - This study aims to investigate the effects of different search and browse features in digital libraries (DLs) on task interactions, and what features would lead to poor user experience. Design/methodology/approach - Three operational DLs: ACM, IEEE CS, and IEEE Xplore are used in this study. These three DLs present different features in their search and browsing designs. Two information-seeking tasks are constructed: one search task and one browsing task. An experiment was conducted in a usability laboratory. Data from 35 participants are collected on a set of measures for user interactions. Findings - The results demonstrate significant differences in many aspects of the user interactions between the three DLs. For both search and browse designs, the features that lead to poor user interactions are identified. Research limitations/implications - User interactions are affected by specific design features in DLs. Some of the design features may lead to poor user performance and should be improved. The study was limited mainly in the variety and the number of tasks used. Originality/value - The study provided empirical evidence to the effects of interaction design features in DLs on user interactions and performance. The results contribute to our knowledge about DL designs in general and about the three operational DLs in particular.
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Zhang, Y.: ¬The impact of Internet-based electronic resources on formal scholarly communication in the area of library and information science : a citation analysis (1998)
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- Date
- 30. 1.1999 17:22:22
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Tenopir, C.; Wang, P.; Zhang, Y.; Simmons, B.; Pollard, R.: Academic users' interactions with ScienceDirect in search tasks : affective and cognitive behaviors (2008)
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- Abstract
- This article presents part of phase 2 of a research project funded by the NSF-National Science Digital Library Project, which observed how academic users interact with the ScienceDirect information retrieval system for simulated class-related assignments. The ultimate goal of the project is twofold: (1) to find ways to improve science and engineering students' use of science e-journal systems; (2) to develop methods to measure user interaction behaviors. Process-tracing technique recorded participants' processes and interaction behaviors that are measurable; think-aloud protocol captured participants' affective and cognitive verbalizations; pre- and post-search questionnaires solicited demographic information, prior experience with the system, and comments. We explored possible relationships between affective feelings and cognitive behaviors. During search interactions both feelings and thoughts occurred frequently. Positive feelings were more common and were associated more often with thoughts about results. Negative feelings were associated more often with thoughts related to the system, search strategy, and task. Learning styles are also examined as a factor influencing behavior. Engineering graduate students with an assimilating learning style searched longer and paused less than those with a converging learning style. Further exploration of learning styles is suggested.
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Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009)
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- Date
- 22. 3.2009 17:49:11
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Zhang, Y.; Liu, J.; Song, S.: ¬The design and evaluation of a nudge-based interface to facilitate consumers' evaluation of online health information credibility (2023)
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- Date
- 22. 6.2023 18:18:34
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Zhang, Y.; Wu, M.; Zhang, G.; Lu, J.: Stepping beyond your comfort zone : diffusion-based network analytics for knowledge trajectory recommendation (2023)
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- Date
- 22. 6.2023 18:07:12
