Search (2 results, page 1 of 1)

  • × author_ss:"Lankes, R.D."
  • × theme_ss:"Internet"
  1. Lankes, R.D.: ¬The digital reference research agenda (2004) 0.01 
    0.011438057 = product of:
  0.03431417 = sum of:
    0.03431417 = product of:
      0.06862834 = sum of:
        0.06862834 = weight(_text_:2002 in 2177) [ClassicSimilarity], result of:
          0.06862834 = score(doc=2177,freq=2.0), product of:
            0.20701107 = queryWeight, product of:
              4.28654 = idf(docFreq=1652, maxDocs=44218)
              0.048293278 = queryNorm
            0.33152014 = fieldWeight in 2177, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              4.28654 = idf(docFreq=1652, maxDocs=44218)
              0.0546875 = fieldNorm(doc=2177)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)
    Abstract
    A research agenda for the study of digital reference is presented. The agenda stems from a research symposium held at Harvard University, Boston, Massachusetts in August 2002. The agenda defines digital reference as "the use of human intermediation to answer questions in a digital environment." The agenda also proposes the central research question in digital reference: "How can human expertise be effectively and efficiently incorporated into information systems to answer user questions?" The definition and question are used to outline a research agenda centered an how the exploration of digital reference relates to other fields of inquiry.
  2. Pomerantz, J.; Nicholson, S.; Belanger, Y.; Lankes, R.D.: ¬The current state of digital reference : validation of a general digital reference model through a survey of digital reference services (2004) 0.01 
    0.0098040495 = product of:
  0.029412147 = sum of:
    0.029412147 = product of:
      0.058824293 = sum of:
        0.058824293 = weight(_text_:2002 in 2562) [ClassicSimilarity], result of:
          0.058824293 = score(doc=2562,freq=2.0), product of:
            0.20701107 = queryWeight, product of:
              4.28654 = idf(docFreq=1652, maxDocs=44218)
              0.048293278 = queryNorm
            0.28416014 = fieldWeight in 2562, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              4.28654 = idf(docFreq=1652, maxDocs=44218)
              0.046875 = fieldNorm(doc=2562)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)
    Abstract
    This paper describes a study conducted to determine the paths digital reference services take through a general process model of asynchronous digital reference. A survey based on the general process model was conducted; each decision point in this model provided the basis for at least one question. Common, uncommon, and wished-for practices are identified, as well as correlations between characteristics of services and the practices employed by those services. Identification of such trends has implications for the development of software tools for digital reference. This study presents a snapshot of the state-of-the-art in digital reference as of late 2001- early 2002, and validates the general process model of asynchronous digital reference.

Authors