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Ford, N.: Introduction to information behaviour (2015) 0.05

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Date: 22. 1.2017 16:45:48
Isbn: 978-1-85604-850-7

Hoskisson, T.: Making the right assumptions : know your user and improve the reference interview (1998) 0.04

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Abstract: Reference librarians often make incorrect assumptions about the library knowledge of their users. These assumptions can impede the reference interview and influence the outcome of the reference transaction. Examines 7 misconceptions about users and discusses how librarians can correct them to better understand their public and improve reference service. the misconceptions discussed involve users: stating their actual information needs, knowing what sources to use, understanding library arrangement anf jargon, communicating with librarians, and caring about competency
Date: 14.11.1998 19:22:48

Bates, M.E.: Finding the question behind the question (1998) 0.04

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Date: 22. 2.1999 19:19:54
Source: Information outlook. 2(1998) no.7, S.19-21

Ranta, J.A.: Queens Borough Public Library's Guidelines for cataloging community information (1996) 0.04

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Date: 7. 1.1997 17:34:09
Source: Cataloging and classification quarterly. 22(1996) no.2, S.51-69

Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998) 0.03

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Date: 7. 7.1999 18:09:51
Source: Computers in libraries. 18(1998) no.5, S.22-25

Hemmig, W.S.: ¬The information-seeking behavior of visual artists : a literature review (2008) 0.03

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Date: 7. 6.2008 12:22:23

Metz, A.: Community service : a bibliography (1996) 0.02

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Date: 17.10.1996 14:22:33

Information brokers and reference services (1989) 0.02

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Series: Reference librarian; no.22

Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02

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Date: 27.12.2015 18:22:38

Ensor, P.: ¬The reference medium of choice : print or electronic (1994) 0.02

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Source: Library journal. 119(1994) no.7, S.40-41

Conflicts in reference services (1985) 0.02

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Isbn: 0-86656-385-7

Allan, A.: Library malpractice suit : could it happen to you? (1976) 0.02

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Source: American libraries. 7(1976) Sept., S.489

Norman, O.G.: ¬The reference interview : an annotated bibliography (1979) 0.02

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Source: Reference services review. 7(1979) no.1, S.71-77

Hall, J.: Survey of information services in British university libraries (1975) 0.02

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Source: Journal of librarianship. 7(1975), S.112-131

Edbom, T.: ¬The libraries and municipal information in Sweden (1974) 0.02

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Source: Scandinavian public libraries quarterly. 7(1974), S.110-120

Durrance, J.C.: Reference success : does the 55 percent rule tells the whole story? (1989) 0.02

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Source: Library journal. 114(1989) no.7, S.31-36

Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986) 0.02

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Source: Library journal. 111(1986) no.7, S.37-41

Bonta, B.; Kallin, S.: CD-ROM implementation : a reference staff takes charge (1989) 0.02

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Source: Reference services review. 17(1989) no.2, S.7-11

Information and referral in reference services (1988) 0.02

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Isbn: 0-86656-693-7

Curzon, S.C.: Managing the interview (1995) 0.02

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Footnote: Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)

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