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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Conflicts in reference services (1985)
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- Isbn
- 0-86656-385-7
-
Information and referral in reference services (1988)
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- Isbn
- 0-86656-693-7
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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- Date
- 25. 3.2003 13:22:23
-
¬The changing face of reference (1997)
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- Date
- 7. 9.1996 17:12:12
- Footnote
- Rez. in: College and research libraries news 58(1997) no.7, S.504 (G.M. Eberhart); Library review 47(1998) nos.1/2, S.62-63 (M. Sloan)
-
Ethics and reference services (1982)
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- Isbn
- 0-86656-211-7
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Reference services for children and young adults (1983)
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- Series
- Reference librarian; nos.7/8
-
Public information campaigns and opinion research : a handbook for the student and practitioner (2002)
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- Date
- 7. 9.1996 17:12:12
-
Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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- Date
- 7. 6.1997 12:09:26
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¬The reference assessment manual (1995)
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- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
-
Emerging communities: integrating networked information into library services : Proceedings of the Clinic on Library Applications of Data Processing, Illinois University at Urbana-Champaign, 4-6 April 1993 (1994)
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- 0-87845-094-7
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Business reference services and sources : how end users and librarians work together (1997)
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- 0-7890-0359-7
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¬The future of information services (1995)
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- Date
- 1.12.1995 19:55:22
-
Informationsdienste für Handel und Industrie / Information services for industry : Workshop Hatfield 1989. Arbeitspapiere (1989)
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- Content
- Kapitel: (1) Die Zielgruppe und ihr Informationsbedarf // (2) Analyse der Dienstleistung // (3) Marketing für den Informationsdienst // (4) Praktische Anschauung // (5) Zusammenarbeit und Informationsverbünde // (6) Finanzierung und Kostenrechnung // (7) Management und Verwaltung
-
Reference service expertise (1993)
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- 1-56024-460-7
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Innovationsforum 2003 : [Informationskompetenz] (2003)
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- Date
- 22. 2.2008 17:36:03
-
Reference services planning in the 90s (1994)
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- 1-56024-619-7
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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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- Date
- 22. 3.2008 18:05:16
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"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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- 22. 2.2008 14:05:48
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Teaching Library : eine Kernaufgabe für Bibliotheken (2007)
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- Date
- 7. 1.1997 16:38:05