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Footnote

Chapters 5 through 9 discuss the basic facets of DL implementation and use. Chapter 5, entitled "Collection management," distinguishes collection management from collection development. The authors give source selection criteria, distilled from Clayton and Gorman. The text then discusses the characteristics of several digital sources, including CD-ROMs, electronic books, electronic journals, and databases, and elaborates an the distribution and pricing issues involved in each. However, the following chapter an digitization is quite disappointing; 1 feel that its discussion is shallow and short, and offers only a glimpse of the difficulties of this task. The chapter contains a listing of multimedia file formats, which is explained clearly, omitting technical jargon. However, it could be improved by including more details about each fonnat's optimal use. Chapter 7, "Information organization, " surveys several DLs and highlights their adaptation of traditional classification and cataloging techniques. The chapter continues with a brief introduction to metadata, by first defining it and then discussiog major standards: the Dublin Core, the Warwick Framework and EAD. A discussion of markup languages such as SGML, HTML, and XML rounds off the chapter. A more engaging chapter follows. Dealing with information access and user interfaces, it begins by examining information needs and the seeking process, with particular attention to the difficulties of translating search needs into an actual search query. Guidelines for user interface design are presented, distilled from recommendations from Shneiderman, Byrd, and Croft. Some research user interfaces are highlighted to hint at the future of information finding, and major features of browsing and searching interfaces are shown through case studies of a number of DLs. Chapter 9 gives a layman's introduction to the classic models of information retrieval, and is written to emphasize each model's usability and features; the mathematical foundations have entirely been dispensed with. Multimedia retrieval, Z39.50, and issues with OPAC integration are briefly sketched, but details an the approaches to these problems are omitted. A dissatisfying chapter an preservation begins the third part an deployed DLs, which itemizes several preservation projects but does not identify the key points of each project. This weakness is offset by two solid chapters an DL services and social, economic, and legal issues. Here, the writing style of the text is more effective in surveying the pertinent issues. Chowdhury and Chowdhury write, " The importance of [reference] services has grown over time with the introduction of new technologies and services in libraries" (p. 228), emphasizing the central role that reference services have in DLs, and go an to discuss both free and fee-based services, and those housed as part of libraries as well as commercial services. The chapter an social issues examines the digital divide and also gives examples of institutions working to undo the divide: "Blackwells is making all 600 of its journals freely available to institutions within the Russian Federation" (p. 252). Key points in cost-models of electronic publishing and intellectual property rights are also discussed. Chowdhury and Chowdhury mention that "there is no legal deposit law to force the creators of digital information to submit a copy of every work to one or more designated institutions" for preservation (p. 265).

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Footnote

Chapter 2 (Technology and People) focuses an several theories of technological acceptance and diffusion. Unfortunately, Bruce's presentation is somewhat confusing as he moves from one theory to next, never quite connecting them into a logical sequence or coherent whole. Two theories are of particular interest to Bruce: the Theory of Diffusion of Innovations and the Theory of Planned Behavior. The Theory of Diffusion of Innovations is an "information-centric view of technology acceptance" in which technology adopters are placed in the information flows of society from which they learn about innovations and "drive innovation adoption decisions" (p. 20). The Theory of Planned Behavior maintains that the "performance of a behavior is a joint function of intentions and perceived behavioral control" (i.e., how muck control a person thinks they have) (pp. 22-23). Bruce combines these two theories to form the basis for the Technology Acceptance Model. This model posits that "an individual's acceptance of information technology is based an beliefs, attitudes, intentions, and behaviors" (p. 24). In all these theories and models echoes a recurring theme: "individual perceptions of the innovation or technology are critical" in terms of both its characteristics and its use (pp. 24-25). From these, in turn, Bruce derives a predictive theory of the role personal perceptions play in technology adoption: Personal Innovativeness of Information Technology Adoption (PIITA). Personal inventiveness is defined as "the willingness of an individual to try out any new information technology" (p. 26). In general, the PIITA theory predicts that information technology will be adopted by individuals that have a greater exposure to mass media, rely less an the evaluation of information technology by others, exhibit a greater ability to cope with uncertainty and take risks, and requires a less positive perception of an information technology prior to its adoption. Chapter 3 (A Focus an Usings) introduces the User-Centered Paradigm (UCP). The UCP is characteristic of the shift of emphasis from technology to users as the driving force behind technology and research agendas for Internet development [for a dissenting view, see Andrew Dillion's (2003) challenge to the utility of user-centerness for design guidance]. It entails the "broad acceptance of the user-oriented perspective across a range of disciplines and professional fields," such as business, education, cognitive engineering, and information science (p. 34).