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Abstract

The web has brought to the business world an inexpensive way of distributing corporate information to employees, business partners and customers. The term intranet describes a closed computer network built upon World Wide Web technology in which access is restricted to a particular group of users, typically employees of a company. The term extranet is used when access is extended to a privileged user group: customers and suppliers for example. This paper examines the role of the World Wide Web in the Research Library at Scottish Media Newspapers, in particular how it complements the portfolio of traditional online sources, CD Roms and books. It also describes the extent to which searching has moved from the intermediary to the end user. In the mid 1990s, just as the web was beginning its spectacular rise to fame, Scottish Media Newspapers developed a browser-based interface to the in-house database of newspaper stories, a process that led to the creation of a corporate intranet. The creation of the intranet has been accompanied by a redefining of staff roles in an attempt to change the image from passive librarian to dynamic research specialist. The paper concludes by examining the role of the information professional/librarian in a world where end users will have a vast range of information from internal and external sources at their fingertips.

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Abstract

Intranets offer companies the potential to integrate core business processes across an enterprise through a single interface. When developing an information management strategy through an Intranet, companies should: adopt a long-term vision for corporate Intranet usage; create a culture of information ownership; and recognise, adapt to and take advantage of the inherent qualities of electronic information

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Date

22. 2.1997 19:42:34

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Date

22. 2.1997 19:50:29

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Source

Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill

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Date

1. 8.1996 22:01:00

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Abstract

Proposes a novel approach for future intranet communication. A software system, InfoVine, which has been developed and is based on this approach, shows how user models can help in performing interpersonal information retrieval and in viewing people as an index to information. Discusses the benefits of the InfoVine in the context of user profiling for information retrieval

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Abstract

Defines knowledge management as the systematic acquisition, synthesis, and sharing of information, insights and experiences to enable ongoing business success and argues that the primary role of the Knowledge Intranet is to equip an organization to deal with change. Discusses the 4 components of a Business Integration Model and considers issues common to most knowledge management projects as the starting point for the development of objectives based upon the experience of Andersen Consulting, Oslo, Norway. These are: using knowledge to gain competitive edge; making tacit knowledge explicit; sharing key business processes; and identifying guiding principles. Discusses the promotion of organizational learning, communication as an enabler, and the importance of personal development in the learning organization, which is the overall objective of an organization engaging in knowledge management

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Theme

Computer Based Training

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Abstract

The Intranet has been hailed as the solution to organizational technology issues as far reaching as faster information systems development, access to legacy system data, integration of incompatible systems, and progress toward the "paperless office." Moreover, intranets enable work-flow management and project management and are a platform for process redesign. Yet possibly the most far-reaching impact of the Intranet is an organizational knowledge. Intranets are providing institutions and organizations with opportunities to create knowledge. A large proportion of the pioneers are high-technology companies making use of intranets for knowledge-intensive new product development. Intranets enable community expertise to develop, as engineers brainstorm and give each other feedback in discussion groups and share product specifications and product test result queries. The scope of interest in intranets is evidenced by diverse articles and applications in the medical, legal, engineering, training, travel, technical, computer-related, and manufacturing industries. Although some definitions restrict intranets to internal information an internal webs accessed exclusively by internal users, in this article, we adopt a broader definition that includes customers and suppliers in the extended enterprise [also called an "Extranet"] and industrywide applications. Thus, an intranet is a "powerful tool for institution-wide communications, collaborative projects, and the establishment of a sense of community an a manageable scale". Despite the fact that many organizations have adopted the Intranet with great enthusiasm and there has been an avalanche of Web and journalistic articles an the Intranet since the end of 1995, theoretical research has been lacking. Evidence of the business value of the Intranet has been convincing but largely anecdotal. In addition, negative reports have surfaced an hidden costs, performance limitations, and organizational resistance. Such issues have been researched with political theories that explain how some constituents gain and others lose when there is organizational change associated with information technology (IT) implementation. Organizational learning theories also explain such contradictions by examining what affects the creation, integration, and management of knowledge and the facilitation of organizational memory. For example, the theory of organizational knowledge creation posits that autonomy, intention, redundancy, fluctuation and creative chaos, and requisite variety are conditions that induce the transfer of tacit and explicit knowledge in a spiral from individual to group, to organization levels. The findings from this analysis of reported implementations of intranets generate a theoretically based model relating organizational kowledge to the Intranet phenomenon. We extend the inductive concepts by analyzing example of enabling conditions and organizational knowledge creation modes an intranets, using Nonaka's theory of organizational knowledge creation as a guide. Our contribution is to develop a theoretical understanding of the Intranet phenomenon, with an initial framework to guide further conceptual and empirical research an the impacts and business value of the Intranet and to present implications for information systems (IS) developers, IS departments, management, and researchers.