-
Zhang, Y.; Liu, J.; Song, S.: ¬The design and evaluation of a nudge-based interface to facilitate consumers' evaluation of online health information credibility (2023)
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- Abstract
- Evaluating the quality of online health information (OHI) is a major challenge facing consumers. We designed PageGraph, an interface that displays quality indicators and associated values for a webpage, based on credibility evaluation models, the nudge theory, and existing empirical research concerning professionals' and consumers' evaluation of OHI quality. A qualitative evaluation of the interface with 16 participants revealed that PageGraph rendered the information and presentation nudges as intended. It provided the participants with easier access to quality indicators, encouraged fresh angles to assess information credibility, provided an evaluation framework, and encouraged validation of initial judgments. We then conducted a quantitative evaluation of the interface involving 60 participants using a between-subject experimental design. The control group used a regular web browser and evaluated the credibility of 12 preselected webpages, whereas the experimental group evaluated the same webpages with the assistance of PageGraph. PageGraph did not significantly influence participants' evaluation results. The results may be attributed to the insufficiency of the saliency and structure of the nudges implemented and the webpage stimuli's lack of sensitivity to the intervention. Future directions for applying nudges to support OHI evaluation were discussed.
- Date
- 22. 6.2023 18:18:34
-
Zhang, Y.; Wu, M.; Zhang, G.; Lu, J.: Stepping beyond your comfort zone : diffusion-based network analytics for knowledge trajectory recommendation (2023)
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- Date
- 22. 6.2023 18:07:12
-
Zhang, Y.: ¬The impact of Internet-based electronic resources on formal scholarly communication in the area of library and information science : a citation analysis (1998)
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- Date
- 30. 1.1999 17:22:22
-
Zhang, Y.: Developing a holistic model for digital library evaluation (2010)
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- Abstract
- This article reports the author's recent research in developing a holistic model for various levels of digital library (DL) evaluation in which perceived important criteria from heterogeneous stakeholder groups are organized and presented. To develop such a model, the author applied a three-stage research approach: exploration, confirmation, and verification. During the exploration stage, a literature review was conducted followed by an interview, along with a card sorting technique, to collect important criteria perceived by DL experts. Then the criteria identified were used for developing an online survey during the confirmation stage. Survey respondents (431 in total) from 22 countries rated the importance of the criteria. A holistic DL evaluation model was constructed using statistical techniques. Eventually, the verification stage was devised to test the reliability of the model in the context of searching and evaluating an operational DL. The proposed model fills two lacunae in the DL domain: (a) the lack of a comprehensive and flexible framework to guide and benchmark evaluations, and (b) the uncertainty about what divergence exists among heterogeneous DL stakeholders, including general users.
-
Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009)
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- Date
- 22. 3.2009 17:49:11
-
Zhang, Y.; Li, X.; Fan, W.: User adoption of physician's replies in an online health community : an empirical study (2020)
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- Date
- 12. 9.2020 19:12:58
-
Xie, B.; He, D.; Mercer, T.; Wang, Y.; Wu, D.; Fleischmann, K.R.; Zhang, Y.; Yoder, L.H.; Stephens, K.K.; Mackert, M.; Lee, M.K.: Global health crises are also information crises : a call to action (2020)
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- Source
- Journal of the Association for Information Science and Technology. 71(2020) no.12, S.1419-1423
-
Zhang, Y.: ¬The influence of mental models on undergraduate students' searching behavior on the Web (2008)
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- Date
- 1. 8.2008 12:09:54
-
Zhang, Y.; Ren, P.; Rijke, M. de: ¬A taxonomy, data set, and benchmark for detecting and classifying malevolent dialogue responses (2021)
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- Source
- Journal of the Association for Information Science and Technology. 72(2021) no.12, S.1477-1497
-
Zhang, Y.: Searching for specific health-related information in MedlinePlus : behavioral patterns and user experience (2014)
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- Abstract
- Searches for specific factual health information constitute a significant part of consumer health information requests, but little is known about how users search for such information. This study attempts to fill this gap by observing users' behavior while using MedlinePlus to search for specific health information. Nineteen students participated in the study, and each performed 12 specific tasks. During the search process, they submitted short queries or complete questions, and they examined less than 1 result per search. Participants rarely reformulated queries; when they did, they tended to make a query more specific or more general, or iterate in different ways. Participants also browsed, primarily relying on the alphabetical list and the anatomical classification, to navigate to specific health topics. Participants overall had a positive experience with MedlinePlus, and the experience was significantly correlated with task difficulty and participants' spatial abilities. The results suggest that, to better support specific item search in the health domain, systems could provide a more "natural" interface to encourage users to ask questions; effective conceptual hierarchies could be implemented to help users reformulate queries; and the search results page should be reconceptualized as a place for accessing answers rather than documents. Moreover, multiple schemas should be provided to help users navigate to a health topic. The results also suggest that users' experience with information systems in general and health-related systems in particular should be evaluated in relation to contextual factors, such as task features and individual differences.
-
Zhang, Y.: Beyond quality and accessibility : source selection in consumer health information searching (2014)
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- Date
- 1. 5.2014 17:24:12
-
Zhang, Y.: Understanding the sustained use of online health communities from a self-determination perspective (2016)
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- Source
- Journal of the Association for Information Science and Technology. 67(2016) no.12, S.22842-2857
-
Lu, C.; Zhang, Y.; Ahn, Y.-Y.; Ding, Y.; Zhang, C.; Ma, D.: Co-contributorship network and division of labor in individual scientific collaborations (2020)
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- Date
- 12. 9.2020 19:10:06
-
Zhang, Y.; Wu, D.; Hagen, L.; Song, I.-Y.; Mostafa, J.; Oh, S.; Anderson, T.; Shah, C.; Bishop, B.W.; Hopfgartner, F.; Eckert, K.; Federer, L.; Saltz, J.S.: Data science curriculum in the iField (2023)
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- Date
- 12. 5.2023 14:29:42
-
Zhang, Y.; Zheng, G.; Yan, H.: Bridging information and communication technology and older adults by social network : an action research in Sichuan, China (2023)
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- Source
- Journal of the Association for Information Science and Technology. 74(2023) no.12, S.1437-1448
